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Toyota of Santa Fe - Service Center

Santa Fe, NM

4.8
683 Reviews

683 Reviews of Toyota of Santa Fe - Service Center

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June 22, 2022

Express Service was weii organized and service was completed timely. The sevice reptesentative, Erick was very professional. More

by Kcsfe@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2022 -

Toyota of Santa Fe responded

Thank you for your business and kind words. Hope to work with you again in the future.

June 18, 2022

Joe S, as usual, provided me with great service. I've dealt with him for many years and he has always given me an excellent and personalized experience. Thank you Joe! More

by Robert Conlee
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joe Sanchez
Jul 14, 2022 -

Toyota of Santa Fe responded

Hello Robert, Thank you for leaving us such a wonderful review. Joe will definitely be thrilled to read your kind words. we look forward to seeing you again.

June 17, 2022

Your service department is first rate. We've always enjoyed working with Brian B in particular. He saw we came for a pretrip check and suggested we go ahead with upcoming regular maintenan More

by vikingkim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Brannan
Jul 22, 2022 -

Toyota of Santa Fe responded

We're so happy to hear you had a great experience working with Brian. He'd be happy to hear that his hard work paid off! If there's anything else we can do for you, please let us know.

June 17, 2022

Very friendly and fast service. Explained every thing very well and easy to understand. Thanks More

by Mtz_isa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Brannan
Jul 22, 2022 -

Toyota of Santa Fe responded

Thank you for your business and trust. Hope to work with you again in the future.

June 11, 2022

Jennifer at the service center on Cerrillos Road was fantastic to work with. She really cared about my situation and was so thorough in her evaluation and service. She is an asset to Toyota of Santa Fe. More

by jamison
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2022 -

Toyota of Santa Fe responded

Thank you for leaving a review, and mentioning Jennifer. You're right, Jennifer is always going above and beyond for her customers. We'll make sure to share your praises with her!

June 11, 2022

The service experience was very good. The work was finished within the estimated time frame. I thought the service staff was friendly and communicated well. More

by steven
Recommend Dealer
Yes
Employees Worked With
Vicente Garcia
Jun 16, 2022 -

Toyota of Santa Fe responded

Thank you taking the time to share your feedback. we really appreciate it. Looking forward to seeing you again! Please let us know about your future experience!

June 10, 2022

They are always very courteous. They inform me of everything that I should know. They fix the problems and I never have to worry about the performance of the mechanics. More

by Ericsmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernie Griego
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Guerra, Brian Brannan
Jun 16, 2022 -

Toyota of Santa Fe responded

Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority its customer service and we are glad to hear we meet that mark!

June 05, 2022

Service was fairly fast. Service writer was friendly and kept me up to date on progress. More

by Mogleybear
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2022 -

Toyota of Santa Fe responded

Hello, thank you for trusting us with your service and we are glad you had a good experience!! we look forward working with you again in the future.

June 03, 2022

Although I thought the service would be done at the dealership and I went there instead of the Express facility—The people at the express facility were fast and efficient. The service was completed in More

by atinab46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t remember anyone’s name.
Jun 11, 2022 -

Toyota of Santa Fe responded

We are happy you're pleased with the results and what we were able to help. If there's anything else we can do to help , please let us know.

June 02, 2022

The service was excellent. I was greeted and made comfortable while I waited for my car. Jennifer kept me posted on progress and my car was ready ahead of schedule. More

by Diplumbrown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2022 -

Toyota of Santa Fe responded

We really appreciate your business and kind words! we can’t wait to have you back for your next service appointment. Until then, we’re here if you need anything. Thank you

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