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Toyota of Santa Fe - Service Center

Santa Fe, NM

4.9
629 Reviews

629 Reviews of Toyota of Santa Fe - Service Center

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March 08, 2022

Service was done quick. As this is my first service on this vehicle and not much was required my expectations were met. Would have actually licked the individual who service More

by vegas66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Guerrero
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 08, 2022

Joe is a great service writer and is very nice. Clean facility and great place. More

by Joshjer420
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ernie Griego
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2022 -

Toyota of Santa Fe responded

Thank you for allowing us to work with you, Joe and his team be thrilled to hear your kind words.

Mar 10, 2022 -

Joshjer420 responded

I let him know every time I go in to see him and get work done on my tundra.

March 05, 2022

Appointment on time. Quick service, finished in 40 minutes when I expected an hour to an hour and a half. More

by spencers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2022 -

Toyota of Santa Fe responded

Thank you for your feedback its a pleasure to provide the best possible service to our customers, and were glad to hear we were able to do that.

March 03, 2022

Very attentive and friendly service staff. While I waited for my Rav4 to be finished I took the free shuttle to the Plaza and back More

by winston
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Brannan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron Tenorio
Mar 09, 2022 -

Toyota of Santa Fe responded

Thank you we really appreciate you taking the time to share with us your experience at Toyota of Santa Fe, we look forward to your next visit!

March 01, 2022

Very satisfied with the service department and everything else concerning Toyota of Santa Fe . Like Erick in service More

by longredhair
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2022 -

Toyota of Santa Fe responded

Thank you for your review, We truly appreciate your feedback.

March 01, 2022

The regular maintenance service was quick and convenient, and the staff were friendly and helpful explaining what service was done and what issues may be coming soon. More

by Eric
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Guerrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2022 -

Toyota of Santa Fe responded

Thank you for visiting us. were glad that the entire staff made you feel welcome, we are looking forward to serving you again.

February 28, 2022

I only go to Toyota of Santa Fe to have my 4Runner & Tundra serviced. They are fast and committed to great customer service. My favorite NM Toyota dealer! More

by jac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Brannan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2022 -

Toyota of Santa Fe responded

Good Morning Jac. Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon!

February 26, 2022

Awesome customer service! Frank was very professional and helpful when I took my truck in for a recall. More

by Brina
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Frank Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2022 -

Toyota of Santa Fe responded

Good Morning, Brina Thank you for the wonderful review and for taking the time to share your feedback with us. Please let us know about your future experiences.

February 26, 2022

Great quick service, so convenient, everyone is very friendly and knowledgeable. Glad they opened this location. Very easy to make appointments on line. More

by Loris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Conner Spridgen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2022 -

Toyota of Santa Fe responded

Good Morning Loris, Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customer service and I'm really happy to hear that we met that mark! Kind folks like you make our job a pleasure.

February 23, 2022

I brought the car to Toyota Express Service before selling it privately. A bay was available, and I got the inspection on the spot. No problems found, assured the buyer. Even better, they did the job More

by rro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincente Garcia
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