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Toyota of Santa Fe - Service Center

Santa Fe, NM

4.8
683 Reviews

683 Reviews of Toyota of Santa Fe - Service Center

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July 16, 2022

Brian and Lionel took great care of us in a no appointment situation, thanks you More

by mlamb777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Brannan
Aug 09, 2022 -

Toyota of Santa Fe responded

Thank you for your business and kind words. We look forward to working with you again.

July 14, 2022

Everyone was extremely friendly and helpful. Would like to express my gratitude to Brian Brannan for going beyond being helpful to me. He should be a cherished employee. More

by dlovato
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Brannan
Aug 09, 2022 -

Toyota of Santa Fe responded

Thank you for the nice review. Brian is one of the most popular service advisors, he'll be happy to hear your kind words.

July 13, 2022

these guys are awesome! joe, ernie, johnny, have been coming here for more than 20 years and have never had a bad experience. i trust them to be honest with me and to take More

by Carolyn S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernie Griego
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Sanchez, Johnny King
Aug 06, 2022 -

Toyota of Santa Fe responded

Thank you for the awesome review, We work hard to meet expectations like yours. We're so happy you loved your experience and can't wait to have you back for your next service appointment.

July 13, 2022

I'm never disappointed. The service staff is courteous and helpful. I won't go to any other dealer in Santa Fe. More

by MURSAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Baker
Aug 05, 2022 -

Toyota of Santa Fe responded

We are so grateful for the trust you've place d in us, we appreciate your business and hope we can continue to work with you in the future.

July 12, 2022

The service staff communicates well and take care to manage expectations. Also, wait times are reasonable More

by erbdriver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Guerra
Aug 05, 2022 -

Toyota of Santa Fe responded

Thank you for sharing your feedback about our service department and staff. We look forward to next time we're able to work with you.

July 08, 2022

Frank was so helpful. I've had to deal with a few dealerships in the area for a few different vehicles and Toyota of Santa Fe was by far the quickest, nicest, and most eff More

by Kelly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Guerra
Aug 06, 2022 -

Toyota of Santa Fe responded

Thank you for your review. We are happy to hear you are please with our service and we hope we can continue to work with you.

July 07, 2022

I have not bought a car here as of yet. We have moved to Santa Fe from CA and do get our RAV4 serviced at Toyota of Santa Fe. Their service department is great, employees are very respec More

by T R Reeder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pablo Najera Lopez.
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Guerra, Joe Sanchez
Aug 06, 2022 -

Toyota of Santa Fe responded

Thank you we truly appreciate your business, and we're so grateful for the trust you've placed in us. Hope to work with you again in the future.

June 30, 2022

Everything went well my truck was done quicker than expect. Everyone was kind and professional. More

by troynothwang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don’t remember his name but he was in the cubicle next to Frank the services manager.
Jul 30, 2022 -

Toyota of Santa Fe responded

Thank you for your business and your trust. please let us know if we can help in the future.

June 28, 2022

Joe Sanchez, your Assistant Service Manager, provided first-rate service, as always, to me and my grandson with respect to our two cars. Mr. Sanchez is the reason we continue to use Toyota of Santa Fe to More

by Harvey Rosen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Sanchez
Jul 23, 2022 -

Toyota of Santa Fe responded

Hello Harvey, Thank you for mentioning Joe his always going the extra mile for his customers, we will definitely share this with him.. We appreciate your business, and, we'll do our best to continue to give you the kind of service you deserve.

June 25, 2022

frank was very helpful and clear. answered all my questions. Service started on time. I was called and informed about mechanics recommendations and made my choices. Car was ready when More

by sb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Guerra
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