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Toyota of Santa Fe - Service Center

Santa Fe, NM

4.9
629 Reviews

629 Reviews of Toyota of Santa Fe - Service Center

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April 05, 2022

excellent service as always. Frank was super-helpful and Mario was prompt with his work. You gotta love these guys!! More

by clparker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Salazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2022 -

Toyota of Santa Fe responded

Thank you for sharing a review of your recent experience. Our team here at Toyota of Santa Fe is committed to providing high-quality customer service, and we’re really happy to hear that we made a good impression on you. We hope you’ll visit us again soon

April 04, 2022

Good customer service. Was greeted as soon as I drove into the dealership, by a cheerie gentleman. Awesome start to the new week. More

by m_ejohn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2022 -

Toyota of Santa Fe responded

Thank you for sharing a review of your recent experience. Our team here at Toyota of Santa Fe is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.

April 02, 2022

Was greeted quickly. Concerns expressed and answered professionally. Jennifer runs a great location. Thank you. More

by Bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2022 -

Toyota of Santa Fe responded

Just what we like to hear! Thank you for taking the time to share this amazing review.

April 01, 2022

Though, fast, curtious, and efficient! ! Nice surroundings to relax and wait for your vehicle and refreshments More

by cricket.zia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2022 -

Toyota of Santa Fe responded

Excellent! we can't take you enough for taking the time to share your kind words with us.

April 01, 2022

Staff was friendly, helpful and professional, as always! Thanks for a fair and great service. More

by edwyna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2022 -

Toyota of Santa Fe responded

Thank you for being an amazing customer and sharing this kind words.

March 30, 2022

excellent service, very professional, great enthusiasm in the staff and the waiting area is first class. couldn't be more pleased More

by eartnak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2022 -

Toyota of Santa Fe responded

Thank you for sharing your review and kind words we are thrilled to hear you enjoyed your recent visit and we can’t wait to have you back!

March 30, 2022

My car was ready way before it was promised. All were very kind and friendly. The waiting area was great. More

by consuelochavez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2022 -

Toyota of Santa Fe responded

Thank you for visiting us here at Toyota of Santa Fe and sharing your kind words.

March 27, 2022

Adrian is the reason we keep coming back He is Amazing ! !! The best !! Looking foreword to our next visit More

by Dsculver505
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2022 -

Toyota of Santa Fe responded

Good Morning Dsculver, Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customer service and I'm really happy to hear that we met that mark!, and also tank you for mentioning Adrian, I'll make sure to share your praises with him, and please let us know about your future experiences.

Mar 28, 2022 -

Dsculver505 responded

Thank you I look forward to each and ever service Adrian educates us on needs and future services rack time Thank you DC

March 25, 2022

Hi damaged my rear bumper and you were going to fix it for me. However, I did more damage than thought and you called to explain it to me. I have to go through my insurance company. But when I came to pic More

by Katstyle
Friendliness
Recommend Dealer
Yes
Employees Worked With
Frank Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Conner Spridgen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : There was another mechanic but I didn't catch his name.
Mar 25, 2022 -

Toyota of Santa Fe responded

Thank you for taking the time to review us its our priority to provide the best possible service to our customers, and we are glad that commitment was reflected in your visit. If there's anything we can do to assist you further, let us know

March 24, 2022

Quality service where one's vehicle gets serviced properly the first time. The mechanics perform needed maintenance and inform customers of future maintenance that will be necessary. More

by 1bigbox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacey Bussell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2022 -

Toyota of Santa Fe responded

Thank you for taking the time to give us a five-star review, we love hearing from our customers!

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