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Toyota of Santa Fe - Service Center

Santa Fe, NM

4.9
629 Reviews

629 Reviews of Toyota of Santa Fe - Service Center

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May 20, 2022

When you arrive to your appointment There is no waiting and friendly reps. All work done in a professional manner and fully explained when you receive the invoice. More

by Logoman46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Brannan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2022 -

Toyota of Santa Fe responded

Thank you for sharing your positive review with us. We value your time and always strive to provide fast and efficient service. We hope you’ll visit us again soon.

May 19, 2022

Excellent service, caring and helpful attitude. Special thanks to Frank Guerra for his help in my car crisis March 22–he and Paul Sandoval and great mechanics saved me. Yesterday, May 17, we had bo More

by Mjkelley505
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Sandoval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ernie Griego
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2022 -

Toyota of Santa Fe responded

Hello, It is great to hear that our service team was able to help you out! Frank and Paul always trying their best to provide the best service possible to their costumers. Quickly and accurately servicing our customers cars is always our goal. Thank you again for sharing!

May 17, 2022

I went in for my Toyota Care express service and I was in and out in under 30 minutes! Very professional service and attention to detail. Great job! More

by jim.wysong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Guerrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2022 -

Toyota of Santa Fe responded

Thank you for your review. We truly appreciate your feedback and are happy to hear you had such a wonderful experience!

May 11, 2022

The rating is for the Service Center - not necessarily the dealership as a whole. The Service Center staff was professional, kind and courteous. More

by vsg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Guerrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2022 -

Toyota of Santa Fe responded

we really appreciate you taking the time to review our service department. We're here here to assist you anytime.

May 10, 2022

I have never had a bad or disappointing experience with my Toyota Care services. Vicente is kind and professional. More

by AHC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vicente
May 12, 2022 -

Toyota of Santa Fe responded

Thanks a lot for your kind words and for sharing this wonderful review. We value your feedback and we can't wait to assist you again.

May 07, 2022

bought a new car, salesmen were excellent but I think the people in other places (builders) who are supposed to communicate with them did not do a good job. for example the status for my my car showed that i More

by lynn.marie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Anchondo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ernie Griego
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Brannan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Baca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noure Benelalija
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noure, Joe A, Brandon, Brian, Ernie
May 14, 2022 -

Toyota of Santa Fe responded

Thank you for your detailed review, it means a lot to us that you took the time to shared your thoughts with us. We work hard everyday to provide the best service possible and we are glad our team was able to provide you with a satisfactory experience. We thank you again for your patience and hope we can assist you again in the future!

May 06, 2022

no comment at this time, I will continue to use Toyota Santa fe to service my vehicle More

by mykejv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2022 -

Toyota of Santa Fe responded

we are grateful you took the time to leave us a review. Thank you!

May 03, 2022

Professional, timely, personable and dependable. We have been customers for 17 years and always pleased with the work. More

by Nina Sue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Sandoval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noure Benelalija
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2022 -

Toyota of Santa Fe responded

Hello Nina, Thank you for your loyalty we work hard to provide the best service possible and we can only do it thanks to customers like you.

April 29, 2022

Excellent service. I've had my 2010 4Runner serviced by Toyota of Santa Fe for 12 years. I believe the reason my vehicle is still running so great 12 years later is due More

by Becky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2022 -

Toyota of Santa Fe responded

Thank you for reviewing us! We appreciate your loyalty and continued trust in our service department. Our entire team here at Toyota of Santa Fe works hard to deserve your loyalty and provide you with the best quality service.

April 29, 2022

I asked about what appeared to be rodent activity under the hood of my Highlander, it was confirmed that rodents had been there but no nests or damage were found. Brian also told me about an inexpensive w More

by henrywjohnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Brannan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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