629 Reviews of Toyota of Santa Fe - Service Center
When you arrive to your appointment There is no waiting and friendly reps. All work done in a professional manner and fully explained when you receive the invoice. and friendly reps. All work done in a professional manner and fully explained when you receive the invoice. More
Excellent service, caring and helpful attitude. Special thanks to Frank Guerra for his help in my car crisis March 22–he and Paul Sandoval and great mechanics saved me. Yesterday, May 17, we had bo Special thanks to Frank Guerra for his help in my car crisis March 22–he and Paul Sandoval and great mechanics saved me. Yesterday, May 17, we had both our cars serviced and the service provided was excellent. We always appreciate working with Frank & staff. More
I went in for my Toyota Care express service and I was in and out in under 30 minutes! Very professional service and attention to detail. Great job! and out in under 30 minutes! Very professional service and attention to detail. Great job! More
The rating is for the Service Center - not necessarily the dealership as a whole. The Service Center staff was professional, kind and courteous. the dealership as a whole. The Service Center staff was professional, kind and courteous. More
bought a new car, salesmen were excellent but I think the people in other places (builders) who are supposed to communicate with them did not do a good job. for example the status for my my car showed that i people in other places (builders) who are supposed to communicate with them did not do a good job. for example the status for my my car showed that it was held up at the railyard waiting for a chip when in fact it was already delivered to the dealer. salesman showed me the status online so he was not bs-ing. makes it difficult for the salesman to give the customer an accurate account, that's not fair to the salesman or the customer. I like my car but toyota should improve their build status updates. Brandon in the finance dept was very friendly and efficient. Needed to get the tint and hard coat on the front that I pre-paid for a week later. service was excellent, I think it was Brian who assisted me and he was very personable and accommodating. I was very happy with the shuttle service that was provided while my car was getting the work done. Ernie was a great shuttle driver. I was very glad that I didn't need to arrange other rides to-and-from while this work was getting done. More
no comment at this time, I will continue to use Toyota Santa fe to service my vehicle Santa fe to service my vehicle More
Professional, timely, personable and dependable. We have been customers for 17 years and always pleased with the work. We have been customers for 17 years and always pleased with the work. More
Excellent service. I've had my 2010 4Runner serviced by Toyota of Santa Fe for 12 years. I believe the reason my vehicle is still running so great 12 years later is due I've had my 2010 4Runner serviced by Toyota of Santa Fe for 12 years. I believe the reason my vehicle is still running so great 12 years later is due to the Toyota of Santa Fe Service Department quality work. More
I asked about what appeared to be rodent activity under the hood of my Highlander, it was confirmed that rodents had been there but no nests or damage were found. Brian also told me about an inexpensive w the hood of my Highlander, it was confirmed that rodents had been there but no nests or damage were found. Brian also told me about an inexpensive way to keep the rodents away - very appreciated. The only thing I didn't get to see was the video of the tech working on the car, which Brian indicated would come sometime shortly after I left the car. No big deal, but it would have been interesting to watch. More