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Toyota of Santa Fe - Service Center

Santa Fe, NM

4.9
629 Reviews

629 Reviews of Toyota of Santa Fe - Service Center

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June 11, 2022

The service experience was very good. The work was finished within the estimated time frame. I thought the service staff was friendly and communicated well. More

by steven
Recommend Dealer
Yes
Employees Worked With
Vicente Garcia
Jun 16, 2022 -

Toyota of Santa Fe responded

Thank you taking the time to share your feedback. we really appreciate it. Looking forward to seeing you again! Please let us know about your future experience!

June 11, 2022

Jennifer at the service center on Cerrillos Road was fantastic to work with. She really cared about my situation and was so thorough in her evaluation and service. She is an asset to Toyota of Santa Fe. More

by jamison
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2022 -

Toyota of Santa Fe responded

Thank you for leaving a review, and mentioning Jennifer. You're right, Jennifer is always going above and beyond for her customers. We'll make sure to share your praises with her!

June 10, 2022

They are always very courteous. They inform me of everything that I should know. They fix the problems and I never have to worry about the performance of the mechanics. More

by Ericsmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ernie Griego
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Brannan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2022 -

Toyota of Santa Fe responded

Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority its customer service and we are glad to hear we meet that mark!

June 05, 2022

Service was fairly fast. Service writer was friendly and kept me up to date on progress. More

by Mogleybear
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2022 -

Toyota of Santa Fe responded

Hello, thank you for trusting us with your service and we are glad you had a good experience!! we look forward working with you again in the future.

June 03, 2022

Although I thought the service would be done at the dealership and I went there instead of the Express facility—The people at the express facility were fast and efficient. The service was completed in More

by atinab46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t remember anyone’s name.
Jun 11, 2022 -

Toyota of Santa Fe responded

We are happy you're pleased with the results and what we were able to help. If there's anything else we can do to help , please let us know.

June 02, 2022

The service was excellent. I was greeted and made comfortable while I waited for my car. Jennifer kept me posted on progress and my car was ready ahead of schedule. More

by Diplumbrown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2022 -

Toyota of Santa Fe responded

We really appreciate your business and kind words! we can’t wait to have you back for your next service appointment. Until then, we’re here if you need anything. Thank you

June 01, 2022

Excellent service! Brian Brannon has been a joy to work with. Work is completed in a timely manner. More

by bnwwells
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Brannan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2022 -

Toyota of Santa Fe responded

Thank you for your great review. We work hard to offer high-quality service to every guest. We made sure to share this feedback with Brian he'll be thrilled to hear your kind words!

June 01, 2022

Service levels are high, waiting area is comfortable and prices are reasonable. Overall that support has always been first rate. More

by erbdriver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2022 -

Toyota of Santa Fe responded

Hello, Thank you for leaving a great review and trusting us with your service. We look forward to working with you again for your next service,

May 29, 2022

TSF continues to be the most fully realized, competent and caring auto dealership I have ever dealt with, now 30 years and counting. More

by Erik
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Frank Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Bussell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Brannan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2022 -

Toyota of Santa Fe responded

Thank you for sharing a review of your recent experience. Our team here at Toyota of Santa Fe is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.

May 24, 2022

Excellent service. Efficient and friendly staff. The shuttle service is much appreciated and took me where I needed to go in a very timely manner. More

by leah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Brannan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2022 -

Toyota of Santa Fe responded

Hello Leah, We are incredibly grateful you took the time to share your review with us and the community. We really appreciate you being a customer. We're here for you anytime.

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