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Toyota of Santa Fe - Service Center

Santa Fe, NM

4.9
629 Reviews

629 Reviews of Toyota of Santa Fe - Service Center

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July 30, 2022

My car never leaves me stranded. Nearly 200,000 miles and counting. I bring it here regularly. More

by Willson.steve1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Salazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2022 -

Toyota of Santa Fe responded

Hi Wilson, Thank for so much for your positive review! we're thrilled to hear you had good experience.

July 27, 2022

The staff at this dealer’s service facility are responsive and efficient. They are pleasant and well-informed. More

by AlTheCar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2022 -

Toyota of Santa Fe responded

Thank you for sharing your positive review and kind words. It's always amazing to hear that we've been successful in our goal of providing our customers with the best service possible.

July 26, 2022

Attentive, friendly staff. Mr. Brian took the time to provide details as to what the recall consist of and how it was going to take. More

by belendesantiago
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Brannan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2022 -

Toyota of Santa Fe responded

Thank you for your business and trust. It's our pleasure to work with you.

July 21, 2022

Showed up without an appointment, they were nice enough to squeeze me in ,great job More

by tone.ping_0u
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2022 -

Toyota of Santa Fe responded

We're so grateful that you took the time out of your day to share your review with us. Please let us know if we can help in the future.

July 20, 2022

Waiting room was comfortable, the only thing the TV wasn't on, maybe it was broken. More

by Eddie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerome Vigil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Unknown
Aug 10, 2022 -

Toyota of Santa Fe responded

Thank you for the 5-star review! We value your feedback and cant wait to see you again.

July 18, 2022

Best customer service ever received from your company. Wallet known of everything I should know of what was checked on the vehicle. More

by bird31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Martinez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2022 -

Toyota of Santa Fe responded

We're so happy you had a great experience, Its always amazing to hear that we've been successful in our goal of providing our customers with the best possible service.

July 16, 2022

Brian and Lionel took great care of us in a no appointment situation, thanks you More

by mlamb777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Brannan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2022 -

Toyota of Santa Fe responded

Thank you for your business and kind words. We look forward to working with you again.

July 14, 2022

Everyone was extremely friendly and helpful. Would like to express my gratitude to Brian Brannan for going beyond being helpful to me. He should be a cherished employee. More

by dlovato
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Brannan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2022 -

Toyota of Santa Fe responded

Thank you for the nice review. Brian is one of the most popular service advisors, he'll be happy to hear your kind words.

July 13, 2022

I'm never disappointed. The service staff is courteous and helpful. I won't go to any other dealer in Santa Fe. More

by MURSAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2022 -

Toyota of Santa Fe responded

We are so grateful for the trust you've place d in us, we appreciate your business and hope we can continue to work with you in the future.

July 13, 2022

these guys are awesome! joe, ernie, johnny, have been coming here for more than 20 years and have never had a bad experience. i trust them to be honest with me and to take More

by Carolyn S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernie Griego
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2022 -

Toyota of Santa Fe responded

Thank you for the awesome review, We work hard to meet expectations like yours. We're so happy you loved your experience and can't wait to have you back for your next service appointment.

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