Back

Toyota of Santa Fe - Service Center

Santa Fe, NM

4.9
670 Reviews

670 Reviews of Toyota of Santa Fe - Service Center

Sort by
March 28, 2025

Efficiency, respectful, knowledgeable, organized, friendly. On time, reasonable waiting time. Easy access to service location, More

by Rob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 27, 2025

Daniel Guerrero was the lead technician in providing transmission service for my vehicle. After finding a slow leak in the transmission, he showed me photos, provided a thorough explanation and discusse More

by Mary Lou
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Guerrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2025 -

Toyota of Santa Fe responded

Mary, thank you for your kind review; we are happy to pass along your comments to the team here at Toyota of Santa Fe! We're looking forward to your next visit with us!

March 26, 2025

The technician was really great about communicating with me. The scheduling department did not have the knowledge I needed however, the technician was really great about communicating with me. More

by giselle.piburn
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2025 -

Toyota of Santa Fe responded

Hi, thank you for taking the time to leave a review for us at Toyota of Santa Fe. We're happy we could meet your expectations! Thank you, and have a fantastic day!

March 25, 2025

Great customer service - they remind you when you need to bring your car in; take care of you right away; get the service done quickly. You gotta' love it. More

by mashaening
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

Toyota of Santa Fe responded

Hi Mashaening, thank you for taking the time to leave a review for us at Toyota of Santa Fe. We're happy we could meet your expectations! Thank you again for leaving us this response!

March 24, 2025

Terrible recent service experience after many years as a customer. Brought in because the heater wouldn't turn off. They didn't fix that problem and instead charged us over 2K for a bunch of other things, i More

by rhaueter
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Roger Mendiola
March 21, 2025

I love Toyota and feel well taken care of…Always friendly immediate help from Izaiah and the crew, whenever I need anything and often identify potentially dangerous things I didn’t know were broken. They are More

by Katecooklwi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Izaiah ortega
Mar 26, 2025 -

Toyota of Santa Fe responded

Hi there, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

March 19, 2025

I used their Express Service which was very user friendly. East to schedule. Very nice personnal. More

by skyfrme
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2025 -

Toyota of Santa Fe responded

Hi, thank you for taking the time to leave a review for us at Toyota of Santa Fe. We're happy we could meet your expectations! If you have any further questions, please give us a call. We're always happy to help!

March 15, 2025

Roger M. , the advisor, is the best out there. Always willing to help and going above and beyond. Couldn’t recommend anyone better! More

by evo03king
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger, Mendiola
Mar 20, 2025 -

Toyota of Santa Fe responded

Hi, thank you for taking the time to let us know how we did. Please don't hesitate to reach out to us if there's anything more we can do!

March 13, 2025

Resolved persistent rear hatch failure on RAV4. Hoping everything continues to work well over time More

by Santa Fe RAV4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Izaiah Ortega
Mar 14, 2025 -

Toyota of Santa Fe responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

March 12, 2025

They were very courteous and attentive. I would go there again for any service whatsoever. More

by Maggie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Axes Ramirez??
Mar 15, 2025 -

Toyota of Santa Fe responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

1
...