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Toyota of Santa Fe - Service Center

Santa Fe, NM

4.9
641 Reviews

641 Reviews of Toyota of Santa Fe - Service Center

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January 19, 2025

I own a 14-year-old Prius that I purchased from Toyota of Santa Fe. Their service personnel are always professional, knowledgeable, efficient and courteous. Most of all, I feel that I get a great value for More

by pat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 18, 2025

Esteban and Ted are super helpful, friendly and efficient. They made it a seamless experience. More

by Scbcmb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Esteban and Ted
January 15, 2025

Izaiah Ortega was extremely helpful to us in a last minute situation. Service plan was well laid out, we could accept or deny services More

by ernie_and_bev
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Izaiah Ortega
Jan 17, 2025 -

Toyota of Santa Fe responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

January 12, 2025

I have been with Toyota in Santa fe New Mexico for many years and trust them very much! More

by Kathleen Jenkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Sandoval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Anchondo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Guerrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ernie Griego
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2025 -

Toyota of Santa Fe responded

Hi there, we are glad we could help! If you have any further questions, please give us a call. We're always happy to help!

January 11, 2025

Very nice people working there everybody has a great attitude even the shuttle driver very freindly More

by Shortyy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Guerrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2025 -

Toyota of Santa Fe responded

Hi there, thank you so much for your high rating! Feel free to reach out to us if you need anything. Have a wonderful day.

January 09, 2025

I went in for my 30,000 mile service after a long road trip. I also had a front shimmy when applying the brakes. Daniel took care of me getting the service check completed and the shimmy fixed! Good Job! More

by Joe F
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Guerrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2025 -

Toyota of Santa Fe responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We hope to see you soon!

January 08, 2025

My last visit was a walk-in with a dead battery. Being a regular customer Adrian took care of my issue right away without making me come back another time. More

by Mfishzon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Toyota of Santa Fe responded

We appreciate your positive review about your recent experience with us! We hope you have a great day!

January 06, 2025

Excellent service. Prompt. Attention to detail.Thorough.Service was explained in detail and next service was explained. I was a satisfied customer. More

by krisorjim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tenzin Dekhang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Toyota of Santa Fe responded

We appreciate your positive review about your recent experience with us! We hope you have a great day!

January 04, 2025

Good information updates communicated by texts. I find that easy to use and to communicate. More

by jonlukki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Izaiha
Jan 07, 2025 -

Toyota of Santa Fe responded

We appreciate you taking the time to leave us this feedback. We look forward to your next visit! Take care!

January 04, 2025

Forgot to put the oil cap back on after routine maintenance. Made it good so upgraded to 3 stars instead on zero. More

by spug_amg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
xxxxxxxxx
Jan 10, 2025 -

Toyota of Santa Fe responded

Hi there, we regret to hear that you had this experience with us. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (877) 446-6155. We look forward to hearing from you.

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