
Toyota of Santa Fe
Santa Fe, NM
Filter Reviews by Keyword
By Type
Showing 1,522 reviews
TRUE Customer Service!!! In an age when customer service is virtually non-existent, Toyota of Santa Fe is the exception! Owner, Buddy Espinosa, runs a business the way we wou In an age when customer service is virtually non-existent, Toyota of Santa Fe is the exception! Owner, Buddy Espinosa, runs a business the way we would want every business, in every industry, to be run. From Buddy himself, to service manager Carl Martinez, to Joe Sanchez (our service agent on this particular visit), everyone makes you feel you are a valued customer. Not some slick, phoney imitation of caring, but sincere attention and desire to be helpful. We feel as though we've traveled back in time to the 1940s-50s when businesses were virtually all family owned and people actually cared. Joe Sanchez couldn't have been nicer or more helpful with our situation. A true professional, as is Carl, the manager. If you're tired of putting up with the frustrations of "car dealers"...try Toyota of Santa Fe. You'll be happy. More
Knowledgeable and professional My husband and I had a truck in mind when we met Jeff. I explained my reasons and Jeff ended up showing me a 4-Runner as well. He explained the benef My husband and I had a truck in mind when we met Jeff. I explained my reasons and Jeff ended up showing me a 4-Runner as well. He explained the benefits for my needs. We ended up buying my dream car. He was amazing and I am so glad he guided me in the direction that really worked better for me. He was also very fun to deal with. More
Positive Car Buying Experience We just purchased our third vehicle from Toyota of Santa Fe, a used 2011 Camry XLE, and we got a great car for a fair price. We had previously purcha We just purchased our third vehicle from Toyota of Santa Fe, a used 2011 Camry XLE, and we got a great car for a fair price. We had previously purchased a new Tundra PU and a new Tacoma 4x4 PU and got great deals on both trucks. Brent Buell is our sales person and I would highly recommend him as someone with high integrity that will work with the customer to get the best deal possible. Shelly in the business office was great. The Service Department is very professional and customer service oriented. I drive from Albuquerque to service our vehicles at Toyota of Santa Fe. Overall, Toyota of Santa Fe is the best dealer in the SW and Brent is the best sales person we have dealt with. More
Tundra purchase Trinny Gallegos is an outstanding and motivated salesman. He made my purchase quick and painless. Toyota of Santa Fe worked a great deal for my budg Trinny Gallegos is an outstanding and motivated salesman. He made my purchase quick and painless. Toyota of Santa Fe worked a great deal for my budget Great group of guys More
Best experience in buying a car! Awesome day!! Bought a Toyota Highlander from sales specialist Paige Herrera. Paige is very friendly and knowledgeable of all the vehicles, we were Awesome day!! Bought a Toyota Highlander from sales specialist Paige Herrera. Paige is very friendly and knowledgeable of all the vehicles, we were very impressed with this young lady. CJ Jaramillo was a great help in financing. He sure knows his stuff and really does his best to get you through there ASAP. More
Professional and Knowledgeable It's uncommon nowadays to experience mediocre car service. After all, car people are usually not the best socially aware people. But this employee rev It's uncommon nowadays to experience mediocre car service. After all, car people are usually not the best socially aware people. But this employee revives that friendly-down-to-earth service towards his customers. His experience with cars and parts are unparalleled. Him being there for many number of years speaks how passionate he is with his job in a generation where an average person will have about 4 or more job employments. I've been getting my car serviced through this dealership and have not changed that for about 12 years now. Even moving to Albuquerque, I would still go to Toyota of Santa Fe to get my car maintenance because they know my vehicle so well and it's the only place I trust (after trying out several local car service shops). I highly recommend this place and give this employee 5-star for his excellence in service and customer satisfaction! More
Awesome experience and great salesperson Trini helped us out so much. Did most our dealing over the phone. When we got to the dealership everything was ready to go. Helped us out on not be Trini helped us out so much. Did most our dealing over the phone. When we got to the dealership everything was ready to go. Helped us out on not being so far upside down on our trade in. I wouldn't recommend anyone other than trini to help referrals. More
Amazing customer relations Doby, Kirk & CJ...I can't say enough about these three, a few words that come to mind; honest, sincere, friendly! I can't say enough about our experie Doby, Kirk & CJ...I can't say enough about these three, a few words that come to mind; honest, sincere, friendly! I can't say enough about our experience with you, your work ethic shines on and I'm happy to recommend you to anyone. My sincerest "THANKS", you've made my day! Doby... you're now family 😊 Regards, Angie T More
Excellent experience, highly recommended! My wife and I bought a car from Toyota of Santa Fe about a month ago. Larry Jurado was our salesman. Larry went above and beyond what he had to. He de My wife and I bought a car from Toyota of Santa Fe about a month ago. Larry Jurado was our salesman. Larry went above and beyond what he had to. He delivered our car to us in Albuquerque and made sure we were completely satisfied with our vehicle. Larry's faith in God makes him an honest man and he is very willing to help. We also delt with Francesco and he also went above and beyond what a sales manager normally would. I would highly recommend Toyota of Santa Fe to anyone looking to purchase a vehicle. More
Best Car Dealer Experience Ever Sales persons helpful, friendly and knowledgeable. They followed up and made sure that the accessories that I ordered were installed in a timely manne Sales persons helpful, friendly and knowledgeable. They followed up and made sure that the accessories that I ordered were installed in a timely manner. Service department personnel went out their to welcome me to the Toyota of Santa Fe family and to let me know that my business was appreciated. More