Toyota of Santa Fe

Kind, Honest, Quick David was awesome throughout our whole experience. He wasn't pushy, he didn't try to sell us more than we wanted but rather helped facilitate us getti David was awesome throughout our whole experience. He wasn't pushy, he didn't try to sell us more than we wanted but rather helped facilitate us getting the things we expressed interest in. We came with kids, he didn't seem annoyed with them, he was patient and helpful throughout all our questions. He helped us get everything set up for our car after our purchase. When we had questions about Miles and how much we should consider for our lease, he was honest and super helpful, saving us money along the way. I would absolutely work with him again. More

Comfortable buying experience Brent was really helpful and patient from the first test drive and after I bought my Highlander. He provided good information to help me make the righ Brent was really helpful and patient from the first test drive and after I bought my Highlander. He provided good information to help me make the right buying decision. There was no pressure and he seemed to genuinely care that I had a good experience. He kept me apprised of the search for the car and responded quickly to my inquiries. More

new red tundra Brent sold me my last truck and I had a good experience with him on the first occasion. I contacted him recently about my wanting to trade in my old t Brent sold me my last truck and I had a good experience with him on the first occasion. I contacted him recently about my wanting to trade in my old tundra for a new one . I gave him my wish list and price range. he had a truck in mind I went to Santa Fe around 9 in the morning did the test drive and the appraisal on my truck . we came to an agreement and signed the deal and swapped personal belongings and I was off in my new tundra very happy. the rest of the people I dealt with including management were very nice and introduced themselves to me and thanked me . overall It was a better than expected negotiation. they washed my new truck and filled it with gas and I am still happy with my new truck. it was an hour drive from Albuquerque and well worth it. I had met with Albuquerque dealership the day before had they treated me the same it would have been hard not to buy from them but that was not the case. Brent is a good salesman with the customers interest at heart. I will seem him again. I will refer him to my friends. More

CAR SALESMAN OF 2016!! Dylan reached out to me very quickly after I sent a request for some info on a new Corolla I saw online. I met him in Santa Fe the next morning for a Dylan reached out to me very quickly after I sent a request for some info on a new Corolla I saw online. I met him in Santa Fe the next morning for a test drive and I was sold!! He made my first car buying experience on my own extremely easy & quick. Dylan answered all my questions and gave me the lowdown on my new car and features before sending me on my way!! Cj also help with financing and was phenomenal and helped me figure out which plan was right for me! Thank you so much!! More

Very easy to work with I bought a used FJ Cruiser on the internet, sight unseen and delivered. A little scary for me and a first time purchasing a vehicle this way. Other th I bought a used FJ Cruiser on the internet, sight unseen and delivered. A little scary for me and a first time purchasing a vehicle this way. Other than a few small nicks in the paint, the vehicle was exactly as advertised. Deliver was an issue due to the local wildlife, but entirely out of the dealers control. Thanks More

Stress free experience Trini made my purchase enjoyable and hassle free! He did all the leg work and had my choice of vehicles delivered the same day. I would very much re Trini made my purchase enjoyable and hassle free! He did all the leg work and had my choice of vehicles delivered the same day. I would very much recommend Toyota of Santa Fe based on this experience. More

Stress-Free experience in a stressful time! I recently went into Toyota of Santa Fe to purchase a new vehicle because I had recently totaled my current car. I was stressed and worried because I I recently went into Toyota of Santa Fe to purchase a new vehicle because I had recently totaled my current car. I was stressed and worried because I was going from no car payment to possibly a significant one. I didn't want to be pressured and I wasn't. Michael Lopez was an amazing salesman with a lot of compassion and guidance for my situation. He got me into a beautiful Highlander and a monthly payment I was very comfortable with. Francesco was also extremely helpful and welcoming to myself and my family. He was more than willing to clarify some of the minor details of our deal to put us at ease. If you are wanting to purchase a new car from someone that truly cares about you, getting you into the perfect vehicle for your needs without making you feel pressured go to Michael Lopez, you won't regret it. More

Go see Mike! He goes the extra mile and brings you happiness Michael Lopez is fantastic!!! Working with him was an answer to our prayers of finding someone who would not pressure us; would be patient and hones Michael Lopez is fantastic!!! Working with him was an answer to our prayers of finding someone who would not pressure us; would be patient and honest; would be helpful in finding the car that would suit our needs and be in our budget. Mike goes the extra mile. This is our third Toyota. As sad as we were to say goodbye to our 2004 Prius, we knew it was the right thing to do at our age when getting in and out of a low sitting car was becoming more difficult. We started our "research" mid-September and bought our vehicle October 28th. On our first visit, Mike suggested we use the "Borrowed Car Agreement" when he found out we had an appointment in Albuquerque. We were able to do an extended "test drive" and it paid off for us as well as for Toyota of Santa Fe! It wasn't the same RAV4 that we drove to ABQ but with Mike's help, we ended up finding a certified pre-owned 2014 RAV4 with low mileage and in great enough condition to pass the 160-point inspection check list to be a certified Toyota used vehicle. If you don't know what this is, check it out because it is a sweet deal! We also got a fair price for trading in our 2004 Prius and came out of the experience very happy and with a new friend in Michael Lopez. We know that he will always be there for us - if or as we need help- over the years since he is motivated to do the right thing. He even spent extra time the next day showing us how to activate the bluetooth feature on the car. He is the best! We wholeheartedly recommend Michael Lopez and Toyota of Santa Fe. Everyone we have worked with there is helpful and friendly. Aleta and Bob More

Dissatisfied customer. After driving over 200 miles for a "sale" I was sold a Takoma ( which was used) and charged a new price at the end. One of the worst experiences I've After driving over 200 miles for a "sale" I was sold a Takoma ( which was used) and charged a new price at the end. One of the worst experiences I've ever dealt with in my life. Should of bought local but went to toyota of santa fe and literally got screwed in the process. To top it off, credit union used for financing is showing a loan amount of about 4k over what window sticker price was. What a "sale". Well never go there again.... More

Very happy with Toyota of Santa Fe Jeff went out of his way to meet our needs and answer all our questions. He was patient and supportive as we spent his whole day looking and asking qu Jeff went out of his way to meet our needs and answer all our questions. He was patient and supportive as we spent his whole day looking and asking questions. He went out of his way to find answers and be supportive. When he didn't know an answer, he didn't hesitate to say so and immediately called or found someone to get it. Although we went looking for a late model used car, we ultimately decided we needed a new one. Jeff then worked with us to get a price that was almost as low as the used cars we had been looking at. Jeff followed up regularly with us to be sure we got the loan paperwork, registration, insurance, plates, service appointments, etc. He checked back several times to be sure we were satisfied with the car. On a personal note, Jeff also remembered that Mary had been ill when we were looking and asked after her health. He also called many weeks later to wish her happy birthday. Thanks, Jeff! More