
Toyota of Santa Fe
Santa Fe, NM
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Very pleased I have been to other dealers,I was treated like a customer I am pleased with this dealership will return Again I trust the mechanic who works on my v I have been to other dealers,I was treated like a customer I am pleased with this dealership will return Again I trust the mechanic who works on my vehicle. More
Absolutely excellent service!! Over many years, I've had the pleasure of being helped by Joe Sanchez in the service department. He always provides courteous and professional servic Over many years, I've had the pleasure of being helped by Joe Sanchez in the service department. He always provides courteous and professional service. Toyota of Santa Fe is indeed fortunate to to have an employee of his caliber! More
I didn't have an appointment but was taken in right away. I was given an estimate of how long it would take and the work was completed early. They shared my options for future service and I learned of addi I was given an estimate of how long it would take and the work was completed early. They shared my options for future service and I learned of additional benefits for the future. An overall great experience! More
Surprise at cost of ignition key replacement. The only surprise was the cost of an ignition key replacement. I was quoted about $200 when I called to request the service. The final bill was $365. The only surprise was the cost of an ignition key replacement. I was quoted about $200 when I called to request the service. The final bill was $365. More
customer service this was a good visit and service was prompt and pretty much as expected. my only complaint is that i had a cooler in the front seat and a padding on this was a good visit and service was prompt and pretty much as expected. my only complaint is that i had a cooler in the front seat and a padding on one end to keep it from scratching the black plastic glove box.when the cooler was put back in, after servicing the cabin air filter, it left white scratches on the glove box and the padding was not put back.surely a trained mechanic could put the cooler back in w/out scratching the car, OR just have me do it.... the complimentary car wash was excellent - thank u . More
Service on RAV-4 The Service Department is great. They get your vehicle in fast and keep you informed of the progress. The people are quite courteous from check-in to The Service Department is great. They get your vehicle in fast and keep you informed of the progress. The people are quite courteous from check-in to check-out. More
Great Customer Service Always enjoy my visit since they give good service etc. Comfortable area to wait in, clear explanation of what my car needs and what was done. Always enjoy my visit since they give good service etc. Comfortable area to wait in, clear explanation of what my car needs and what was done. More
Trade in and New Vehicle Purchase Fast, smooth and easy transaction -- we traded in used Tacoma/purchased new Tacoma -- from demo to sale to back office paperwork. Shawn and Gabe were Fast, smooth and easy transaction -- we traded in used Tacoma/purchased new Tacoma -- from demo to sale to back office paperwork. Shawn and Gabe were knowledgeable, efficient, and exceeded expectations. The paperwork attendant to a cash sale with trade in was by far the easiest and CJ was terrific. Shelly could not have been kinder. Thanks to all! More
Joe was extremely courteous and helpful to me in dealing with rodent damage to my car. The rodents continued to attack my windshield washer line and he each time was very pleasant and nice to deal with. Tha with rodent damage to my car. The rodents continued to attack my windshield washer line and he each time was very pleasant and nice to deal with. Thank you for having employees like Joe who listens and helps. More
Knowledgeable, personable, easy communication and excellent listeners. Thank you for making the car buying experience a no-pressure, affordable, and easy experience. Will be back excellent listeners. Thank you for making the car buying experience a no-pressure, affordable, and easy experience. Will be back More