
Toyota of Santa Fe
Santa Fe, NM
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Continues to Be a Great Professional Experience Brought my 2017 Tundra in yesterday for its 35K Mile tune up. As always, I was welcomed like a friend by my great Service Manager (Luis Alvarez) who h Brought my 2017 Tundra in yesterday for its 35K Mile tune up. As always, I was welcomed like a friend by my great Service Manager (Luis Alvarez) who handled everything quickly and with poise and professionalism. I love that Luis explains everything that is being done to the truck, and after the service, he explains what the mechanic found (good or bad). I also appreciate that the Toyota and Toyota of Santa Fe Service Model is to provide honest service, and not to play games and try to sell you something. I really appreciate their absolute integrity. Finally, while I was waiting for my service to complete my former salesman (Flavio Mullings who sold me my Tundra) saw me in the waiting area, came over and greeted me by-name and also asked how my wife and dogs were doing! What a great employee! The Santa Fe Toyota team really is a First Class operation and I highly recommend them. Everything is just top notch! Thanks guys. More
Very nice The routine maintenance was done expertly as usual. Ernie gave us a ride over to Wecvk's where we had breakfast while we waited and then he came and p The routine maintenance was done expertly as usual. Ernie gave us a ride over to Wecvk's where we had breakfast while we waited and then he came and picked us up. I was pleasantly surprised by the bill! More
Great service. This was my 4th service since I began leasing Always a great experience taking my vehicle in for a service at this location. Friendly, knowledgeable staff willing to help and explaining everything Always a great experience taking my vehicle in for a service at this location. Friendly, knowledgeable staff willing to help and explaining everything in a clear and concise manner. More
Great Service I was taken care of immediately. Service staff was very professional, knowledgeable, outgoing and positive. Waiting room was comfortable. Overall, I was taken care of immediately. Service staff was very professional, knowledgeable, outgoing and positive. Waiting room was comfortable. Overall, very well done and would recommend Toyota of Santa Fe to anyone. More
purchased Three cars in two months in Every case we had to WAITE WAY TO LONG TO GET INTO FINANCE TO PAY !!!!!!!!!!!!! THERE WERE EMPLOYEES WANDERING AROUND BUT NO ONE WENT TO THE FIN in Every case we had to WAITE WAY TO LONG TO GET INTO FINANCE TO PAY !!!!!!!!!!!!! THERE WERE EMPLOYEES WANDERING AROUND BUT NO ONE WENT TO THE FINANCE OFFICE TO HELP GET US ON THE ROAD. More
Everything was handled in a timely, pleasant and efficient w Everything was handled in a timely, pleasant and efficient way. I particularly appreciated the shuttle service and the cooperative driver. It all Everything was handled in a timely, pleasant and efficient way. I particularly appreciated the shuttle service and the cooperative driver. It all left a positive impression of the operation. More
Good Purchase Experience Paige was great to work with from test drive to final negotiations. She is friendly, knows her vehicles, and explains the options and how to use the t Paige was great to work with from test drive to final negotiations. She is friendly, knows her vehicles, and explains the options and how to use the technology. It was a very pleasant experience working with her. More
Wonderful service. Excellent kind courteous personnel. Timely accurate handling of problem. Comfortable waiting area. Efficient service. Will return again when I need service. Many thanks. Timely accurate handling of problem. Comfortable waiting area. Efficient service. Will return again when I need service. Many thanks. More