Toyota of Santa Fe
Santa Fe, NM
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New Truck Ordered a new truck with Aspen that I wanted which was not standard. He continuously updated me on the delivery. He made sure the additional work wa Ordered a new truck with Aspen that I wanted which was not standard. He continuously updated me on the delivery. He made sure the additional work was completed before I picked it up. He had the truck cleaned and ready for me at the date promised. When we met with Paul in finance he was very friendly, knowledgeable, patient to answer questions and ensured me I was purchasing an extended warranty that works for my driving habits. More
Successful great experience We were hot buying a new Toyota Corolla by an amazing staff. Our sales woman Halley was amazing and helped us find exactly what we were looking for. We were hot buying a new Toyota Corolla by an amazing staff. Our sales woman Halley was amazing and helped us find exactly what we were looking for. I could not rate my experience any more highly. More
Recommend Toyota of Santa Fe and salesman Aspen Leaf. I just traded in my fairly new RAV 4 for a new Prius. Although I have no complaints about my RAV 4, I missed my old Prius and really wanted to go bac I just traded in my fairly new RAV 4 for a new Prius. Although I have no complaints about my RAV 4, I missed my old Prius and really wanted to go back to it. I worked with Aspen Leaf, who tried to help me get a good deal and was very kind and respectful as, for me, purchasing a new car is very stressful and I stood to lose money on the trade. I got a decent deal and appreciate how I was treated by Aspen, who was quiet, not pushy, and was very patient with all my questions. I would definitely call him again if I were to purchase another car at the dealership. I will also say that the service department has always been very efficient and helpful. I have a friend who recently decided to switch from Toyota to a Subaru (no real good reason) and misses the service at Toyota as compared to the local Subaru dealership. She would buy a Toyota again just because of the service. More
Great service-Great sales person Great sales person- Michael Lopez provided great service, great follow up, and represented Santa Fe Toyota so well! Absolutely worth the drive From Al Great sales person- Michael Lopez provided great service, great follow up, and represented Santa Fe Toyota so well! Absolutely worth the drive From Albuquerque. 25 More
Warm and fuzzy Halle was incredible. She did everything possible to make the purchase of my dream car possible. The process is cumbersome, tiresome and painful bu Halle was incredible. She did everything possible to make the purchase of my dream car possible. The process is cumbersome, tiresome and painful but Halle made the process feel like I was spending the time with my best friend. Thank you Halle! More
Halle is Awesome! Not into high pressure sales. Halle worked hard over the course of several visits to help us get the truck we wanted at a fair price. Not into high pressure sales. Halle worked hard over the course of several visits to help us get the truck we wanted at a fair price. More
New car purchase Excellent attention to my personal needs as far as how I make a major purchase. Very knowledgeable and personable salesperson to work with. A valuable Excellent attention to my personal needs as far as how I make a major purchase. Very knowledgeable and personable salesperson to work with. A valuable team member for Toyota. More
Praise for the Internet Sales Department and Personnel I purchased a new 2018 Toyota 4Runner TRD Off-Road from Toyota of Santa Fe on 3/24/18. I did my research, knew pricing and am a formidable negotiator I purchased a new 2018 Toyota 4Runner TRD Off-Road from Toyota of Santa Fe on 3/24/18. I did my research, knew pricing and am a formidable negotiator. Dealing with the Internet Sales Department, specifically Terry Nordquist, was a pleasure. Terry and I had been working together to find me the vehicle I wanted. However, what I wanted (i.e., color, options, etc.) just didn't exist, so I decided to buy a 4Runner that was "really close" that was in their inventory. After Terry and I emailed each other a few times and a final phone, I had the deal I wanted. I live in Rio Rancho (about 60 minutes away). When I arrived at the dealership, they were waiting for me and already had the vehicle prepped. I was welcomed immediately by the Sales Manager (sorry, forgot his name) and taken to Terry, who was doing his final review of the vehicle. After a brief test drive (Remember, I already knew this was the vehicle I wanted.), we did the paperwork. In about 60 minutes, the new vehicle was mine. Sixty minutes to buy a new car must be some sort of record. The Finance Manager (CJ) was also friendly and not pushy, He told me about the extended warranty, which I declined, and he never mentioned it again and didn't try to sell me anything else. Would I go back? YES! Would I recommend Toyota of Santa Fe? YES! Would I recommend Terry Nordquist? YES! More
Very happy and satisfied. The customer service was very good and they also had very good sales and helped me out a lot. I'm very happy with the vechile that I got. The customer service was very good and they also had very good sales and helped me out a lot. I'm very happy with the vechile that I got. More
Great customer service This was a pretty interesting car shopping experience. The once who got it handed to just were not reachable and the once you ask questions tell you t This was a pretty interesting car shopping experience. The once who got it handed to just were not reachable and the once you ask questions tell you to go online. Others are totally pushy and try to make you feel guilty. WHAT happened to customer service??? But I have to say thanks to Michael Lopez at Santa Fe Toyota. He was totally easy to talk to, informed me of everything I wanted to know and oops I walked out with a car that night. Thanks Mike for this no pressure shopping experience. That was the first time I felt comfortable buying a car. More