
Toyota of Santa Fe
Santa Fe, NM
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Great service! Great service adviser. It was a quick in and out service. Frank was very professional and kept my in the loop for my service needs. Great service adviser. It was a quick in and out service. Frank was very professional and kept my in the loop for my service needs. More
The service manager Alex was very friendly and helpful during my service visit. Your customer waiting area is great and your incredibly clean bathrooms are a plus. during my service visit. Your customer waiting area is great and your incredibly clean bathrooms are a plus. More
Excellent service department Took my Highlander in for periodic service. Service was performed promptly and with exceptional attention to detail. Technician, Mario Salazar, caug Took my Highlander in for periodic service. Service was performed promptly and with exceptional attention to detail. Technician, Mario Salazar, caught an alignment issue that was ever so slight, but could have caused me additional uneven wear on my tires. He took the time to inspect every aspect of my vehicle. He is very knowledgeable and has a can do attitude. I trust my vehicle needs to him without a doubt. Service advisor Luis Alvarez was very friendly and knowledgeable. Kept me abreast of status of my vehicle and explained all aspects of my service. Scheduling staff was very professional. This is an exceptional team, making the customers needs priority!!! More
Every staff member was very helpful I had a periodic Toyota Care no cost service at the service center. They were prompt, friendly and knowledgeable. After the service upon driving the I had a periodic Toyota Care no cost service at the service center. They were prompt, friendly and knowledgeable. After the service upon driving the car home I had trouble with the parking assist app. I called the next day and the woman who took the call knew what the problem was, snow had blocked the sensor on the bumper. She said if it was still a problem to bring in the car and they would fix it. When I started the car and drove it the problem had gone away and I knew what had caused it. Perfect. More
Greeted, staff is greatService appointment was Greeted, staff is great Service appointment was easy Never difficult workin with this team. I drive a lot of miles and I know I can count on my vehi Greeted, staff is great Service appointment was easy Never difficult workin with this team. I drive a lot of miles and I know I can count on my vehicle being maintained More
Everyone was courteous and professional. They even checked something I was concerned about even though it was not what I was there for. They also had a sense of humor. I love the fact that the dealers checked something I was concerned about even though it was not what I was there for. They also had a sense of humor. I love the fact that the dealership underwrites the cost of wonderful beverages and snacks. Thank you. More
Great service in Santa Fe I have been a fan of Toyota for 15 years! Service is always terrific and making an appointment is easy...I'm a huge fan! I have been a fan of Toyota for 15 years! Service is always terrific and making an appointment is easy...I'm a huge fan! More
Excellent service; very friendly and informed service associates. The service associates are very willing to give you information to keep your car in good working order. associates. The service associates are very willing to give you information to keep your car in good working order. More
Excellent Customer Service We worked with Shawn and Gabe and both were excellent in providing service and were knowledgeable about the Tundras, one of which we purchased. In par We worked with Shawn and Gabe and both were excellent in providing service and were knowledgeable about the Tundras, one of which we purchased. In particular, Shawn helped make the experience satisfying, easy, and he knows Toyota products extremely well. Sandra in the Finance office was also fun to work with. Overall, we thought the experience of buying a vehicle was pressure-free and that Shawn was genuine in caring about having our needs met. More