Toyota of Santa Fe

I had such a good experience at Toyota of Santa Fe. I did not travel to Santa Fe to purchase a car but my plans changed when the transmission failed in my car. I was clearly between a rock and a hard pl did not travel to Santa Fe to purchase a car but my plans changed when the transmission failed in my car. I was clearly between a rock and a hard place, and the experience could have been very different but Jay and Noure were so nice and so helpful. When we were all able to come to an agreement on a price I met Sandra and she was also very helpful and nice during the paperwork process. Jay called me to follow up the next day and make sure all was well with my drive back to Denver. Thank you Toyota of Santa Fe for making what could have been a bad experience a good one. I love my new car! More

My 2016 Toyota Prius is the second car that I've had from Toyota of Santa Fe, and my family and I have loved both of them, and the excellent, friendly service that Frank Guerra and his team have provided ove Toyota of Santa Fe, and my family and I have loved both of them, and the excellent, friendly service that Frank Guerra and his team have provided over the years. Competent and friendly, their work has been very much appreciated. More

They are consistently helpful; never any resistance.I They are consistently helpful; never any resistance. I worked with a lady named Jennifer; she was Very Helpful about letting me know about the Covid They are consistently helpful; never any resistance. I worked with a lady named Jennifer; she was Very Helpful about letting me know about the Covid requirements. I had brought Lunch, to eat while waiting; she said No Eating inside, but she pointed me toward the Tables & Chairs outdoors; that worked very well. More

Service was exceptional, thank you! I purchased in late March and should have brought it back in two weeks for free service on two items. You guys fixed them for free even though it had seven weeks. Next t March and should have brought it back in two weeks for free service on two items. You guys fixed them for free even though it had seven weeks. Next time I will be more timely. More

Franks the best! He called me to discuss what they had found and how much it would cost. I had the option of getting it done or not. I chose to fix ALL of it and they fixed it all in an hour and a half. found and how much it would cost. I had the option of getting it done or not. I chose to fix ALL of it and they fixed it all in an hour and a half. (After calling me.) All together my visit was 2 and a half hours. Not exactly what I was expecting, but they took care of me. and they were VERY busy!!! More

For 13 years they have taken excellent care of our Toyota cars. We have never had a problem. I feel my family has a partnership with Toyota of Santa Fe. We completely trust their technical knowledge. cars. We have never had a problem. I feel my family has a partnership with Toyota of Santa Fe. We completely trust their technical knowledge. More

The service team of Frank and Stacey is the best. They always provide superior service and make you feel confident in all the services they provide. always provide superior service and make you feel confident in all the services they provide. More

Pleasant employees. Speedy service. Clean waiting area... w/ snacks.. ha. We recently moved from Santa Fe to Albuquerque and still, we drive back to Santa Fe to service our Toyotas. w/ snacks.. ha. We recently moved from Santa Fe to Albuquerque and still, we drive back to Santa Fe to service our Toyotas. More

Jay is amazing to deal with. Thorough, kind, patient and made the experience great! Jill in finance did too. if i would have had to deal with ANY of the managers i would have walked out. each of the manage made the experience great! Jill in finance did too. if i would have had to deal with ANY of the managers i would have walked out. each of the managers i encountered were gruff, rude and condescending. More

Excellent customer service. Daniel kept me informed the entire time and went out of his way to help with another issue. Also, Dorothy did a great job when I called to make the appointment entire time and went out of his way to help with another issue. Also, Dorothy did a great job when I called to make the appointment More