Toyota of Santa Fe
Santa Fe, NM
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Very friendly, competent but a hours-long experience (5hrs). We were totally satisfied with how we were received, listened to, and became satisfied with our first-time purchase of a used Rav4. We have (5hrs). We were totally satisfied with how we were received, listened to, and became satisfied with our first-time purchase of a used Rav4. We have been new car Toyota owners for many years but were very nervous about purchasing a used vehicle--even if it was "Certified". Daniel & Charles were reassuring, helpful and competent in how they finally sold us the used car. We are happy, it is e xactly what we needed at this stage in our senior years and we couldn't afford a new car anyway. WE really appreciate the safety features and amenities this vehicle offers for our LAST automobile. And really appreciated the approach and follow-through that Charles offered us in order to answer EVERY question and need. More
After being a Loyal Lexus Client for 22 Years, I was So Disappointed and Disgusted by the Personnel and Treatment at the local Dealership, that I walked away from them. My Experience with Toyota of Sa Disappointed and Disgusted by the Personnel and Treatment at the local Dealership, that I walked away from them. My Experience with Toyota of Santa Fe FAR Exceeded My Expectations, My Sales Representative, Gabriel, is a Pleasure to Work With. He is Personable and Knowledgeable, and ensured that despite several unforeseen delays, the Purchasing Process remained Professional, and I was kept informed. I Highly Recommend Toyota of Santa Fe! More
I want to thank your staff, especially Frank. Always so nice and professional. He has helped me since I purchased my truck there, 2012+Peace+ nice and professional. He has helped me since I purchased my truck there, 2012+Peace+ More
The two men who helped me, Shawn Baker and Juan Acosta were very helpful. After a rocky start with Shawn during which I nearly walked out, he managed to come around and convince me to buy a car! I felt were very helpful. After a rocky start with Shawn during which I nearly walked out, he managed to come around and convince me to buy a car! I felt that he and Juan really wanted to help me and worked very hard to come up with a way that I could get a really terrific car. I am very happy with the car and with their service! More
My experience with Adrian was fabulous, as usual, clearly in the midst of a very busy place. He is knowledgeable, capable and kind, --- takes the time and care to explain things to me thoroughly. We had in the midst of a very busy place. He is knowledgeable, capable and kind, --- takes the time and care to explain things to me thoroughly. We had some hiccups getting the proper part in on time, but other than that it was all wonderful. More
I always feel good after having my car serviced at the Toyota dealership on Cerrillos. I feel safe and secure after having my car services. Toyota dealership on Cerrillos. I feel safe and secure after having my car services. More
The staff at Toyota of Santa Fe is friendly and helpful in every way. They sought out our used car, proposed a remarkable trade-in, and left us with a new vehicle that meets our every need. in every way. They sought out our used car, proposed a remarkable trade-in, and left us with a new vehicle that meets our every need. More
This dealership is extremely busy but does a good job accommodating customers. I do not like the "VIP Services" person calling when a vehicle is in for service. The high pressure sales call is annoying - accommodating customers. I do not like the "VIP Services" person calling when a vehicle is in for service. The high pressure sales call is annoying - if I want a new car I will just go get one. More
They did a great job as usual . Service was fast and professional. Booking an appointment was also fast and easy. I also appreciated the response last year when I had to bring in my truck during pandemi professional. Booking an appointment was also fast and easy. I also appreciated the response last year when I had to bring in my truck during pandemic shutdown. Thanks again . More
Loved that your service department couldn’t reach me on my cell phone for a car pickup and the 3rd time tried calling me at work. I appreciate the efforts because nowadays people don’t try hard enough. Fas my cell phone for a car pickup and the 3rd time tried calling me at work. I appreciate the efforts because nowadays people don’t try hard enough. Fast, friendly and efficient! Love this kind of service. Kudos! Forgive me but I forgot the persons name for this appointment. I do still need to send my review for 5 very important people who made a huge difference in my lease/ buying experience of 2 vehicles on February 13th, 2021. I hope to do that soon. Thanks again! Kalani Hawn More