
Toyota of Santa Fe
Santa Fe, NM
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We purchased a new vehicle that we ordered three months ago, in February. Although the initial ordering protocol (due to world-wide supply shortages) was unfamiliar, everything moved along efficiently and ago, in February. Although the initial ordering protocol (due to world-wide supply shortages) was unfamiliar, everything moved along efficiently and all our questions were answered. We were kept informed and involved throughout the process. The staff were professional, friendly, and helpful. More
bought a new car, salesmen were excellent but I think the people in other places (builders) who are supposed to communicate with them did not do a good job. for example the status for my my car showed that i people in other places (builders) who are supposed to communicate with them did not do a good job. for example the status for my my car showed that it was held up at the railyard waiting for a chip when in fact it was already delivered to the dealer. salesman showed me the status online so he was not bs-ing. makes it difficult for the salesman to give the customer an accurate account, that's not fair to the salesman or the customer. I like my car but toyota should improve their build status updates. Brandon in the finance dept was very friendly and efficient. Needed to get the tint and hard coat on the front that I pre-paid for a week later. service was excellent, I think it was Brian who assisted me and he was very personable and accommodating. I was very happy with the shuttle service that was provided while my car was getting the work done. Ernie was a great shuttle driver. I was very glad that I didn't need to arrange other rides to-and-from while this work was getting done. More
no comment at this time, I will continue to use Toyota Santa fe to service my vehicle Santa fe to service my vehicle More
Fantastic people really good service and very consistent make this the best car dealership in town. This is the only place to make your next vehicle purchase new or used Toyota of Santa Fe can’t be beat. make this the best car dealership in town. This is the only place to make your next vehicle purchase new or used Toyota of Santa Fe can’t be beat. More
Professional, timely, personable and dependable. We have been customers for 17 years and always pleased with the work. We have been customers for 17 years and always pleased with the work. More
It was a very good experience. People were helpful for customer satisfaction. A good deal overall! People were helpful for customer satisfaction. A good deal overall! More
Excellent service. I've had my 2010 4Runner serviced by Toyota of Santa Fe for 12 years. I believe the reason my vehicle is still running so great 12 years later is due I've had my 2010 4Runner serviced by Toyota of Santa Fe for 12 years. I believe the reason my vehicle is still running so great 12 years later is due to the Toyota of Santa Fe Service Department quality work. More
I asked about what appeared to be rodent activity under the hood of my Highlander, it was confirmed that rodents had been there but no nests or damage were found. Brian also told me about an inexpensive w the hood of my Highlander, it was confirmed that rodents had been there but no nests or damage were found. Brian also told me about an inexpensive way to keep the rodents away - very appreciated. The only thing I didn't get to see was the video of the tech working on the car, which Brian indicated would come sometime shortly after I left the car. No big deal, but it would have been interesting to watch. More
Excellent service. Constant feedback and updates throughout the service period. No unnecessary extras added to service. Constant feedback and updates throughout the service period. No unnecessary extras added to service. More