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Toyota of Santa Fe

Santa Fe, NM

4.8
1,471 Reviews
The Toyota of Santa Fe Way, your New Mexico Toyota dealer, our mission is to create a healthy, positive work environment allowing us to attract the best people in our market, creating a team unified in working to gain and to satisfy all customers. Our culture is defined as a FAMILY with HEART who hold each other ACCOUNTABLE CONSISTENTLY! Everything we touch, we make better! We lead with a servants heart and make our process simple, easy and fun.We work on our team and we engage our team members in solving problems and finding solutions. We strive to be more than compliant as we work to be committed and desire to create a culture of belief! Click, Call or Stop by and see for yourself why THE TOYOTA OF SANTA FE WAY.....it the best way! See you soon! Buddy Espinosa GM Toyota of Santa Fe http://www.toyotaofsantafe.com/
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1601 St Michaels Dr

Santa Fe, NM

87505

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Showing 1,471 reviews

January 06, 2025

Excellent service. Prompt. Attention to detail.Thorough.Service was explained in detail and next service was explained. I was a satisfied customer. More

by krisorjim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tenzin Dekhang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Toyota of Santa Fe responded

We appreciate your positive review about your recent experience with us! We hope you have a great day!

January 05, 2025

They were very friendly and helpful. Clean and nice environment. I was met with right away at the door and they directed me to the car appraisal manager who contacted my right away to co More

by sandythorell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Archuletta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2025 -

Toyota of Santa Fe responded

We appreciate you taking the time to leave us this feedback. We look forward to your next visit! Take care!

January 04, 2025

Good information updates communicated by texts. I find that easy to use and to communicate. More

by jonlukki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Izaiha
Jan 07, 2025 -

Toyota of Santa Fe responded

We appreciate you taking the time to leave us this feedback. We look forward to your next visit! Take care!

January 04, 2025

Forgot to put the oil cap back on after routine maintenance. Made it good so upgraded to 3 stars instead on zero. More

by spug_amg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
xxxxxxxxx
Jan 10, 2025 -

Toyota of Santa Fe responded

Hi there, we regret to hear that you had this experience with us. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (877) 446-6155. We look forward to hearing from you.

January 03, 2025

They had my car for a month with not very much communication. Accused me of welding a part which I didn’t do. The only ones who had worked on it was them. They did give me a break on the labor whi More

by Stella.vqz
Recommend Dealer
No
Employees Worked With
Daniel Guerrero
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2025 -

Toyota of Santa Fe responded

Stella.vqz, we regret to hear that you had this experience with us. Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience at (877) 446-6155.

January 01, 2025

The service was started on time and finished early. Price and process was explained ahead of time. More

by WIZARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Toyota of Santa Fe responded

Thank you for your wonderful review! It’s our goal to provide the best service possible, and we’re glad to see we hit the mark.

December 31, 2024

Needed some paperwork and they were immediate! Best service in the region!! Highly recommend! Elijah abd Derek especially! More

by Riveraranch
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elijah Moya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Baca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Front desk lady
Jan 03, 2025 -

Toyota of Santa Fe responded

Thank you for taking the time to share your experience! We’re so glad we could assist you and make your visit memorable. We look forward to welcoming you back again soon!

Jan 04, 2025 -

Toyota of Santa Fe responded

Thank you for taking the time to share your experience! We’re so glad we could assist you and make your visit memorable. We look forward to welcoming you back again soon!

December 29, 2024

They were very helpful and they did a good job with everything and had my car ready More

by michellemata1977
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2025 -

Toyota of Santa Fe responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

Jan 04, 2025 -

Toyota of Santa Fe responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

December 29, 2024

Great experience, from the salesman to the manager to the director of finance. Very pleased with how we were treated like family. More

by cisnerosdale
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Noure Benelalija
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2025 -

Toyota of Santa Fe responded

Thank you for taking the time to leave such a kind review! We’re delighted to hear that our team met your expectations. We appreciate your support and can’t wait to serve you again soon.

Jan 04, 2025 -

Toyota of Santa Fe responded

Thank you for taking the time to leave such a kind review! We’re delighted to hear that our team met your expectations. We appreciate your support and can’t wait to serve you again soon.

December 24, 2024

They were fast and very accommodating. When I asked if I could get an estimate on getting my rear light plastic covering replaced, they went ahead and got the part and got it in place and More

by Donna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2024 -

Toyota of Santa Fe responded

Thank you for taking the time to share your experience! We’re so glad we could assist you and make your visit memorable. We look forward to welcoming you back again soon!

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