
Toyota of Santa Fe
Santa Fe, NM
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These people are a pleasure to deal with. After I was put into touch with Shawn Baker my experience was absolutely seamless and once again reinforced my belief that I will continue to do busi After I was put into touch with Shawn Baker my experience was absolutely seamless and once again reinforced my belief that I will continue to do business with Toyota of Santa Fe. More
I am a returning customer and purchasing new car was made easy by the sales team of Greg Baca and Juan Acosta. Their straight forward and honest response to my questions and concerns confirmed my reasons to easy by the sales team of Greg Baca and Juan Acosta. Their straight forward and honest response to my questions and concerns confirmed my reasons to return to Santa Fe Toyota. More
Everything went well my truck was done quicker than expect. Everyone was kind and professional. expect. Everyone was kind and professional. More
Joe Sanchez, your Assistant Service Manager, provided first-rate service, as always, to me and my grandson with respect to our two cars. Mr. Sanchez is the reason we continue to use Toyota of Santa Fe to first-rate service, as always, to me and my grandson with respect to our two cars. Mr. Sanchez is the reason we continue to use Toyota of Santa Fe to service both of our cars. More
frank was very helpful and clear. answered all my questions. Service started on time. I was called and informed about mechanics recommendations and made my choices. Car was ready when answered all my questions. Service started on time. I was called and informed about mechanics recommendations and made my choices. Car was ready when i got there. Didn't know they were closed 12 - 1..would have made my appointment for after lunch. the guy who did the closeout didn't give me his name. More
Express Service was weii organized and service was completed timely. The sevice reptesentative, Erick was very professional. completed timely. The sevice reptesentative, Erick was very professional. More
After a big hiccup where I ordered a green Tacoma and was told my truck came in, only to find out it was white (the last color I'd pick). Kirk was very apologetic and made it right, Green Tacoma came in a fe told my truck came in, only to find out it was white (the last color I'd pick). Kirk was very apologetic and made it right, Green Tacoma came in a few months later and I'm happy with the rest of the process. I'd suggest making sure that you all explain the "ordering" process more clearly to potential customers... you aren't actually ordering anything, just suggesting what someone wants and praying Toyota will allocate it to the dealership, eventually. I'm sure there is a more elegant way to put it to the customer, while keeping the customer engaged and yourselves honest. More
Joe S, as usual, provided me with great service. I've dealt with him for many years and he has always given me an excellent and personalized experience. Thank you Joe! I've dealt with him for many years and he has always given me an excellent and personalized experience. Thank you Joe! More
Your service department is first rate. We've always enjoyed working with Brian B in particular. He saw we came for a pretrip check and suggested we go ahead with upcoming regular maintenan We've always enjoyed working with Brian B in particular. He saw we came for a pretrip check and suggested we go ahead with upcoming regular maintenance as we'd cross the mileage during the trip. Fast and friendly. More