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Toyota of Santa Fe

Santa Fe, NM

4.9
1,426 Reviews
The Toyota of Santa Fe Way, your New Mexico Toyota dealer, our mission is to create a healthy, positive work environment allowing us to attract the best people in our market, creating a team unified in working to gain and to satisfy all customers. Our culture is defined as a FAMILY with HEART who hold each other ACCOUNTABLE CONSISTENTLY! Everything we touch, we make better! We lead with a servants heart and make our process simple, easy and fun.We work on our team and we engage our team members in solving problems and finding solutions. We strive to be more than compliant as we work to be committed and desire to create a culture of belief! Click, Call or Stop by and see for yourself why THE TOYOTA OF SANTA FE WAY.....it the best way! See you soon! Buddy Espinosa GM Toyota of Santa Fe http://www.toyotaofsantafe.com/
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1601 St Michaels Dr

Santa Fe, NM

87505

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Showing 1,426 reviews

July 20, 2022

Waiting room was comfortable, the only thing the TV wasn't on, maybe it was broken. More

by Eddie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerome Vigil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Unknown
Aug 10, 2022 -

Toyota of Santa Fe responded

Thank you for the 5-star review! We value your feedback and cant wait to see you again.

July 18, 2022

Best customer service ever received from your company. Wallet known of everything I should know of what was checked on the vehicle. More

by bird31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Martinez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2022 -

Toyota of Santa Fe responded

We're so happy you had a great experience, Its always amazing to hear that we've been successful in our goal of providing our customers with the best possible service.

July 18, 2022

Juan Acosta was very responsive to my requests throughout the two month wait on my truck. Financing was quick and no pressure in adding extended warranties or extras. Had an issue the next day and after send More

by Randy Lobb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Saucedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Buddy Espinosa
Aug 12, 2022 -

Toyota of Santa Fe responded

Hello Randy, thank you for this amazing review and kind words about Juan here at Toyota of Santa Fe we work hard to provide the best possible service to every customer who walks through our door, and it fills us with pride to know we are doing just that.

July 16, 2022

Brian and Lionel took great care of us in a no appointment situation, thanks you More

by mlamb777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Brannan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2022 -

Toyota of Santa Fe responded

Thank you for your business and kind words. We look forward to working with you again.

July 14, 2022

Everyone was extremely friendly and helpful. Would like to express my gratitude to Brian Brannan for going beyond being helpful to me. He should be a cherished employee. More

by dlovato
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Brannan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2022 -

Toyota of Santa Fe responded

Thank you for the nice review. Brian is one of the most popular service advisors, he'll be happy to hear your kind words.

July 13, 2022

these guys are awesome! joe, ernie, johnny, have been coming here for more than 20 years and have never had a bad experience. i trust them to be honest with me and to take More

by Carolyn S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernie Griego
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2022 -

Toyota of Santa Fe responded

Thank you for the awesome review, We work hard to meet expectations like yours. We're so happy you loved your experience and can't wait to have you back for your next service appointment.

July 13, 2022

I'm never disappointed. The service staff is courteous and helpful. I won't go to any other dealer in Santa Fe. More

by MURSAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2022 -

Toyota of Santa Fe responded

We are so grateful for the trust you've place d in us, we appreciate your business and hope we can continue to work with you in the future.

July 12, 2022

The service staff communicates well and take care to manage expectations. Also, wait times are reasonable More

by erbdriver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2022 -

Toyota of Santa Fe responded

Thank you for sharing your feedback about our service department and staff. We look forward to next time we're able to work with you.

July 08, 2022

Frank was so helpful. I've had to deal with a few dealerships in the area for a few different vehicles and Toyota of Santa Fe was by far the quickest, nicest, and most eff More

by Kelly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2022 -

Toyota of Santa Fe responded

Thank you for your review. We are happy to hear you are please with our service and we hope we can continue to work with you.

July 07, 2022

I have not bought a car here as of yet. We have moved to Santa Fe from CA and do get our RAV4 serviced at Toyota of Santa Fe. Their service department is great, employees are very respec More

by T R Reeder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pablo Najera Lopez.
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2022 -

Toyota of Santa Fe responded

Thank you we truly appreciate your business, and we're so grateful for the trust you've placed in us. Hope to work with you again in the future.

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