
Toyota of Santa Fe
Santa Fe, NM
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I bought a new Toyota Tundra pickup in May of 2011 from Beaver Toyota in Santa Fe, NM. I worked with Maria Trevizo as a sales person and I would not have bought the vehicle without her being involved. She Beaver Toyota in Santa Fe, NM. I worked with Maria Trevizo as a sales person and I would not have bought the vehicle without her being involved. She was very polite, no pressure, answered every question I had for over a week and treated me like she appreciated my business. She followed up with me for several weeks to make sure that I liked the vehicle and that it was what I had expected. I have gotten several emails from the dealership and her reminding me about the Toyota Care program and help me set up my first appointment service, which was subsequently changed without any hassle. The finance personnel were also very helpful and really added quality to the buying experience. The entire experience was first class and I would go back to the dealership for any additional purchases and would recommend Maria as the salesperson and the dealership as a whole for anyone wanting to buy a Toyota. Such a pleasant change from the normal dealerships. My hat is off to them. Steve Vandiver More
I have had problems with my 4 Runner's 4 wheel drive system for over a year and BEAVER TOYOTA OF New Mexico refuses to admit a problem exists and refuses to even examine the vehicle!!!! BEWARE OF THESE system for over a year and BEAVER TOYOTA OF New Mexico refuses to admit a problem exists and refuses to even examine the vehicle!!!! BEWARE OF THESE THIEVES!!! Instead of trying to help with this problem, they had me removed from their property. BEAVER TOYOTA DOES NOT STAND BEHIND ITS' SALES!!!!!! THEY HAVE WAITED FOR THE WARRANTY TO RUN OUT WITHOUT TAKING ANY ACTION TO HELP US!!! My wife slid off a muddy road at 10 PM on her way home; I had to get MY Dodge to tow her out because her 4 wheel drive would not engage!!! I SUBMITTED A COMPLAINT TO TOYOTA CORPORATE, the csr said and so what do you want us to do? It sounds like a dealer issue. BAD FORM!!! BEWARE!!! TOYOTAS ARE APPARENTLY NOT DESIGNED FOR USE IN ANY KIND OF WEATHER OR TERRAIN EXCEPT 70 and sunny newly paved roads, ACCORDING TO BEAVER TOYOTA!!!! " More
Over all experience was excellent! I have never been treated well with respect and honesty by a sales person. Trini Gallegos was the only sales person who approached me while everyone else ignored me. M treated well with respect and honesty by a sales person. Trini Gallegos was the only sales person who approached me while everyone else ignored me. Mr. Gallegos was in a cheerful spirit and accompanied my needs in shopping for a vehicle. Not only was he a magnificent sales person he was honest from the get go! If you're looking for a good deal and not wanting to be taken advantage of, I highly recommend Mr. Trini Gallegos. More
Always match what I believe is the correct prices of my trade-ins, with too much "back and forth." With buying so many cars there, we know most of the staff and we considered them as our friends. Due t trade-ins, with too much "back and forth." With buying so many cars there, we know most of the staff and we considered them as our friends. Due to work and other commitments I just could not make it when the Dealership was open. We expressed we wanted to get a new Tacoma, so they offered and OPENED THE DEALERSHIP ON A SUNDAY - JUST FOR US...WOW!!! How more wonderful and helpful could they possible be. Really like and trust Toyota products and we Love the folks at BEAVER, they're our dealership and always will be. More
Beaver Toyota has some great people working for them. When I purchased my Lexus from them they were so great with my husband and kids. They work very well with us in the price and in finance.I recommend When I purchased my Lexus from them they were so great with my husband and kids. They work very well with us in the price and in finance.I recommend everyone to check out Beaver Toyota for your next purchase if you want great customer service.I know we will be back. Thank You Beaver Toyota employees you sure did WOW us.:) More
I highly recommend Beaver Toyota, mainly because of the "after" service we receive since buying our Venza. Carl Martinez in the Service Department always goes over and above normal customer service to get "after" service we receive since buying our Venza. Carl Martinez in the Service Department always goes over and above normal customer service to get our car in the shop and then to make sure that it is serviced to the "T". Carl has made our experience with Beaver a very positive one, while we love our Venza, the service he provides to us is what will make us return customers. More
Don't buy a Toyota in Santa Fe, even if you buy at a different dealership, you'll still have to deal with their service department. EDIT: I've received several emails from Beaver's management team. different dealership, you'll still have to deal with their service department. EDIT: I've received several emails from Beaver's management team. I think that it shows that they are willing to right their wrongs. I would never go back to their dealer nor would I send anyone there on purpose, nonetheless I admire that they have taken their time to attempt to fix a situation that isn't fixable. More
Our experience was great, Trini was very helpful from the time I walked in to the time I drove my 4 Runner off the lot,he answered all my questions and was very patient with me when I could not decide on a c time I walked in to the time I drove my 4 Runner off the lot,he answered all my questions and was very patient with me when I could not decide on a color.. I would recommend Trini to anyone who was interested in buying a new car. More
Trinidad Gallegos was extremely helpful in the purchase of our new Toyota Tacoma. We went to several other dealers in the NM area and Trinidad was the most helpful and most respectful. Our deal was extreme of our new Toyota Tacoma. We went to several other dealers in the NM area and Trinidad was the most helpful and most respectful. Our deal was extremely fast, no games, hassles or struggles. Thanks for all your help!!!! Would recommend this dealer and salesman to any person interested in buying a Toyota. With their excellent service, they are the best Toyota Dealer in NM. Thanks, Isaac More
I went to Beaver Toyota a little over a week ago to buy a new vehicle. The employees were all very friendly and helpful.. I've never been so comfortable and relaxed while at a car dealership, I usually dred new vehicle. The employees were all very friendly and helpful.. I've never been so comfortable and relaxed while at a car dealership, I usually dred going! Kirk and Trini made me a great deal on my new Tundra!! It is absolutely perfect =) I Highly recommend going to Beaver Toyota! It was the best car buying experience I've ever had. More