Toyota of Santa Fe

I just purchased a brand new truck from Beaver Toyota. This was also my first time to ever buy a brand new vehicle, so I was a little nervous and had already had a rough start at a couple other dealership This was also my first time to ever buy a brand new vehicle, so I was a little nervous and had already had a rough start at a couple other dealerships. The Service was great at Beaver. First Randall had set up some of my info and what i was interested in over the phone. He even got me trade in quotes for my car over the phone. Randall was then out of the office the day we wanted to go up so we were put in touch with Aspen. Aspen picked up right where Randall had left off and told me what trucks he had in stock and what my options were. I went to the dealership and was showed exactly what trucks I wanted to see, not a bunch of cars they wanted me to buy so the sales looked good. Everything was explained clearly to me and all of my questions were answered. I felt no pressure in buying a truck the whole time I delt with both Randall and Aspen. After I had picked out my truck i had to do the finance part. Being new to this part i was worried about how this would work out. Sandra was amazing, first her and the finance team got me a much better intrest rate. Then when we went over all my protection plan and warranty options there was no pressure once again and everything was explained perfectly. I actually felt really good about the purchase I was making. Sandra went over everything again and really made it clear that it was all my choice and that I should go with what is best for me. I cant say enough about these employess and my experience at Beaver Toyota I will make sure and tell everyone I know to go and se them. I may have been new to this experience but this was after I visited two other dealerships, one being American Toyota and I was not treated the same and was pressured from the moment I got there. Night and Day between the two. Thanks Beaver! More

I needed a new car because my 2006 Scion had 200,000 miles on it and everything was breaking at once. My credit is nout outstanding and I was worried that I would not qualify for a car. I requested in miles on it and everything was breaking at once. My credit is nout outstanding and I was worried that I would not qualify for a car. I requested information on a used car from Beaver Toyota on the internet and Trini returned my call. He made it work! I was approved for a BRAND NEW 2011 Toyota Corolla with afforable payments. There were some issues that had to be worked out and Trini was very patient. Sandra from finance was awesome and she was so easy to talk to. The pressure was taken out of the situation and I felt like I was at home. Trini and Sandra did a great job and I want to say thank you. I had called Galles in Albuquerque and they told me there is no way I would EVER qualify for a new car, but they had used Chevy Cobalts on the lot. Well Galles, you lost a customer and I will definitely go back to Beaver Toyota. They treated me right when I bought my Scion in 2005 and they treated me right this go around too! More

The car buying experience was awesome! They beat eveyone's price in Nm by far! The honesty and integrity was very much appreciated. I would reccomend any friend or family member to buy a car from Be eveyone's price in Nm by far! The honesty and integrity was very much appreciated. I would reccomend any friend or family member to buy a car from Beaver in Santa Fe. Thanks for the honesty and reliability of making the experience strees free. Steve Flores More

Frank is always very helpful and knowledable. We love to deal with him. He always seems to go that extra mile everytime. Thank you... Alway a pleasure everytime deal with him. He always seems to go that extra mile everytime. Thank you... Alway a pleasure everytime More

I called several different dealerships looking for some help getting a new key, and all of them blew me off. I finally got on Beaver's website and started a chat with Trini, who really went the extra mile help getting a new key, and all of them blew me off. I finally got on Beaver's website and started a chat with Trini, who really went the extra mile calling the service center manager, returning my calls once he was already home and off work, and even having my keys sent down to Albuquerque so I could pick them up sooner. He saved me $125 at least over a locksmith and was incredibly friendly and helpful. More

We went in looking for a Sequoia, we found one, the price was right but we were having problems with financing (we do not have perfect credit). RIght when we had just about given up and accepted the fact th was right but we were having problems with financing (we do not have perfect credit). RIght when we had just about given up and accepted the fact that we would not be getting a new vehicle, my husband got a call from Jay letting us know he had found us financing with an awesome rate and a payment we could afford! He went out of his way to help us. What a great experience, I have bought vehicles before but I have never met a finance guy like Jay. I really felt like he cared and we weren't just another person who walked through the door. My dad referred me to Lee, he has bought two cars from him before and said he was the person to talk to. Lee is such a patient man and was never pushy. He even called today to find out how everything was working. My dad kept telling Lee, Linda says you guys are going to wow us so lets see it. Well Beaver Toyota sure did wow us! I have always been afraid of getting screwed when buying a car and now I know I can go to Beaver and feel at ease that they are being up front with us. More

After deciding to purchase a new pickup truck I visited several dealerships and conducted a fair amount of online research. Both online and dealership visits encompassed a number of makes and models. My in several dealerships and conducted a fair amount of online research. Both online and dealership visits encompassed a number of makes and models. My interest in a new truck was waning when I happened to be in Santa Fe - on a lark I took a swing by Beaver Toyota. I was a bit surprised that they had such a large inventory. Doug Themis greeted me at the door and quickly determined what I was looking for and how much I was interested in spending. He showed me a couple of trucks to give me an idea of the range of available vehicles. Then he took me directly to a 2012 Tacoma Access cab which was exactly what I had in mind. We talked about pricing and I was on my way to conduct more research and visit another Toyota dealership. I soon realized Doug had given me a great price on a truck that fit my needs to a tee. Back to Beaver Toyota I went and am now the happy owner of a 2012 Toyota Tacoma! Doug is a straight shooter and a good fellow who is more than willing to look after the customer's needs. As we were finishing up the details of the purchase each employee I had contact with was friendly and professional. Doug took me around and introduced me to folks including the service department which gave me confidence they will take good care of my future needs. Thanks Doug Themis and Beaver Toyota!! More

Jay was awesome. Extremely efficient and made sure I knew and understood all the financial info involved with my new car. Great personality, gave me the time I needed. Five star employee. Every business need and understood all the financial info involved with my new car. Great personality, gave me the time I needed. Five star employee. Every business needs this guy. Good luck to you always Jay. More

This is the second review I am writing, because I had two very different encounters at this dealership. I did not feel I could compile them into one review and have it be a fair rating. My first experience w very different encounters at this dealership. I did not feel I could compile them into one review and have it be a fair rating. My first experience was awful in the sales department. However, my second experience with the service department was phenomenal. I purchased a used vehicle from Beaver Toyota at the beginning of November 2011 and had some issues getting the automotive flaws and extras worked out. My husband and I went to Beaver once and called many times. Finally, more than a month after our purchase, John Livingstone, returned my call and got the scheduling issues resolved in a timely manner. I drove my vehicle in for the appointment and again had to explain the issues we were experiencing with getting a ding removed and a new key (that had already been purchased, but there was no record of it there) ordered and made. Had I not been persistent in calling, it may have taken more than the two months to get things worked out. Upon arriving at the service department I was greeted by Andy Vigil. He was friendly and helped me promptly. Once we hashed out the details and got everything in order, he led me to Rodney Gonzales. I explained that there was some confusion with the sales and financial side of our new purchase. Rodney lead me over to the Sales Center and was very informative in telling me what he was doing and who he was talking to, to assist in getting our situation resolved. Kirk Kapple, who was helping us in place of John Livingstone (because he was out of the office), got things together and got our car in and out of service. He was very hospitable throughout the process. Once my vehicle was ready Andy returned to take me to my car to make sure all was corrected, and was more than helpful and polite in loading my belongings and getting me back on the road. My experience in the service center was exceptional, I cannot speak more highly of these gentlemen and their helpfulness. More