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Toyota of Santa Fe

Santa Fe, NM

4.9
1,431 Reviews
The Toyota of Santa Fe Way, your New Mexico Toyota dealer, our mission is to create a healthy, positive work environment allowing us to attract the best people in our market, creating a team unified in working to gain and to satisfy all customers. Our culture is defined as a FAMILY with HEART who hold each other ACCOUNTABLE CONSISTENTLY! Everything we touch, we make better! We lead with a servants heart and make our process simple, easy and fun.We work on our team and we engage our team members in solving problems and finding solutions. We strive to be more than compliant as we work to be committed and desire to create a culture of belief! Click, Call or Stop by and see for yourself why THE TOYOTA OF SANTA FE WAY.....it the best way! See you soon! Buddy Espinosa GM Toyota of Santa Fe http://www.toyotaofsantafe.com/
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1601 St Michaels Dr

Santa Fe, NM

87505

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Showing 1,431 reviews

July 28, 2011

Always match what I believe is the correct prices of my trade-ins, with too much "back and forth." With buying so many cars there, we know most of the staff and we considered them as our friends. Due t More

by Waterbug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miodrag (Pico) Djurkovich, Pico Djurkovich
July 24, 2011

Beaver Toyota has some great people working for them. When I purchased my Lexus from them they were so great with my husband and kids. They work very well with us in the price and in finance.I recommend More

by s.sandoval
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Barela
July 23, 2011

I highly recommend Beaver Toyota, mainly because of the "after" service we receive since buying our Venza. Carl Martinez in the Service Department always goes over and above normal customer service to get More

by atmaes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Carl Martinez
July 22, 2011

Don't buy a Toyota in Santa Fe, even if you buy at a different dealership, you'll still have to deal with their service department. EDIT: I've received several emails from Beaver's management team. More

by hmdavis
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Audrey, Buddy, random salesperson
June 03, 2011

Our experience was great, Trini was very helpful from the time I walked in to the time I drove my 4 Runner off the lot,he answered all my questions and was very patient with me when I could not decide on a c More

by penny12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Trini Gallegos
June 03, 2011

Trinidad Gallegos was extremely helpful in the purchase of our new Toyota Tacoma. We went to several other dealers in the NM area and Trinidad was the most helpful and most respectful. Our deal was extreme More

by iperea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Trinidad Gallegos
June 02, 2011

I went to Beaver Toyota a little over a week ago to buy a new vehicle. The employees were all very friendly and helpful.. I've never been so comfortable and relaxed while at a car dealership, I usually dred More

by DianaWalters
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Trini and Kirk
June 02, 2011

The service I received at Beaver was excellent. My salesman was curtious, friendly and very patient with me in helping me decide what i wanted to purchase. He understood my vehicle needs and especial More

by MVigil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Trinidad Gallegos
June 02, 2011

This dealership cares about customer service, before and after follow up is excellent, They contact me more than the original dealer where I purchased the vehicle from. This dealer stands behind their servi More

by BlueSchmoo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Do not Recall
June 01, 2011

My personal experiance with Beaver Toyota was horable, I went into there dealership on the 04/20/2011 in hopes of trading in my 2008 Jeep with appr. 2400 miles for another vehicle. I did get into another ca More

by sophie1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Trini Gallegos
Jun 02, 2011 -

Toyota of Santa Fe responded

Sophie, I am truely sorry that we did not live up to your expectations. I very much appreciate your return business and the referal to Casey. We are not perfect but we make a constant effort to improve at every turn. I did want to clear up any misunderstanding with your fist statement. We are a full disclosure store and very proud of it. We do not sell any vehicle without diclosing an accident. In this particular case the accident was also disclosed prior to the purchase. Casey the buyer on the deal did in fact sign the car fax acknowledging the accident. I regret that my sales person and your friend Trini may have taken for granted your relationship. I do look forward to re earning your business in the future. Sincerely, Buddy Espinosa

Aug 15, 2011 -

sophie1 responded

Well as far as the responce fr Mr Espinoza, whom Casey and I never spoke with or met I was the second buyer on the sales aggreement, and another thing that I must mention is how slow the dealership was at get us OUR warranty money back to us, it was such a joke we had to call the dealersihp on sooo many different ocations to no resopnce finnally we giot our check on 07/27/2011 somthiing that should have taken no less than one buissness day, I will not recommend anyone that I know to do business with Bever Toyota.

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