Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Toyota of Santa Fe
Santa Fe, NM
1,428 Reviews
The Toyota of Santa Fe Way, your New Mexico Toyota dealer, our mission is to create a healthy, positive work environment allowing us to attract the best people in our market, creating a team unified in working to gain and to satisfy all customers. Our culture is defined as a FAMILY with HEART who hold each other ACCOUNTABLE CONSISTENTLY! Everything we touch, we make better! We lead with a servants heart and make our process simple, easy and fun.We work on our team and we engage our team members in solving problems and finding solutions. We strive to be more than compliant as we work to be committed and desire to create a culture of belief!
Click, Call or Stop by and see for yourself why THE TOYOTA OF SANTA FE WAY.....it the best way!
See you soon!
Buddy Espinosa
GM
Toyota of Santa Fe
http://www.toyotaofsantafe.com/
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 1,428 reviews
July 22, 2011
Don't buy a Toyota in Santa Fe, even if you buy at a different dealership, you'll still have to deal with their service department. EDIT: I've received several emails from Beaver's management team. different dealership, you'll still have to deal with their service department. EDIT: I've received several emails from Beaver's management team. I think that it shows that they are willing to right their wrongs. I would never go back to their dealer nor would I send anyone there on purpose, nonetheless I admire that they have taken their time to attempt to fix a situation that isn't fixable. More
by hmdavis
Employees Worked With
Audrey, Buddy, random salesperson
June 03, 2011
Our experience was great, Trini was very helpful from the time I walked in to the time I drove my 4 Runner off the lot,he answered all my questions and was very patient with me when I could not decide on a c time I walked in to the time I drove my 4 Runner off the lot,he answered all my questions and was very patient with me when I could not decide on a color.. I would recommend Trini to anyone who was interested in buying a new car. More
by penny12
June 03, 2011
Trinidad Gallegos was extremely helpful in the purchase of our new Toyota Tacoma. We went to several other dealers in the NM area and Trinidad was the most helpful and most respectful. Our deal was extreme of our new Toyota Tacoma. We went to several other dealers in the NM area and Trinidad was the most helpful and most respectful. Our deal was extremely fast, no games, hassles or struggles. Thanks for all your help!!!! Would recommend this dealer and salesman to any person interested in buying a Toyota. With their excellent service, they are the best Toyota Dealer in NM. Thanks, Isaac More
by iperea
June 02, 2011
This dealership cares about customer service, before and after follow up is excellent, They contact me more than the original dealer where I purchased the vehicle from. This dealer stands behind their servi after follow up is excellent, They contact me more than the original dealer where I purchased the vehicle from. This dealer stands behind their service and makes certain you are completely satisfied with the work done. More
by BlueSchmoo
June 02, 2011
I went to Beaver Toyota a little over a week ago to buy a new vehicle. The employees were all very friendly and helpful.. I've never been so comfortable and relaxed while at a car dealership, I usually dred new vehicle. The employees were all very friendly and helpful.. I've never been so comfortable and relaxed while at a car dealership, I usually dred going! Kirk and Trini made me a great deal on my new Tundra!! It is absolutely perfect =) I Highly recommend going to Beaver Toyota! It was the best car buying experience I've ever had. More
by DianaWalters
June 02, 2011
The service I received at Beaver was excellent. My salesman was curtious, friendly and very patient with me in helping me decide what i wanted to purchase. He understood my vehicle needs and especial salesman was curtious, friendly and very patient with me in helping me decide what i wanted to purchase. He understood my vehicle needs and especially financial needs. I was given a good deal on the car I purchased and was so happy that my trade in was paid off with nothing added to my purchase. I am really enjoying my new vehicle. More
by MVigil
June 01, 2011
My personal experiance with Beaver Toyota was horable, I went into there dealership on the 04/20/2011 in hopes of trading in my 2008 Jeep with appr. 2400 miles for another vehicle. I did get into another ca went into there dealership on the 04/20/2011 in hopes of trading in my 2008 Jeep with appr. 2400 miles for another vehicle. I did get into another car a 2009 Toyota Matrix with apprx. 4500 miles, all the while being told this was a much nicer car than the one I was in, I later found out the vehicle that I had purchased had been in a car accident, the dealer telling me that it was a minor fender bender if I had know before I purchased this car I would have never ever went though with the deal. The car needed to be reapared some minor bumper work, dings, scratches. The car was sceduled to be repared on 04/25/2011, I live in Las Vegas NM so I had to take the day off of work, later that day(12:00) got a text mess. from my dealer leting me know he had been ill and my car coul'nt not be worked on that day, sooo my car then was rescheduled to be repaired for 04/29/2011. I took another day off of work to make the 120 miles round trip to Santa Fe, Trini Gallegos telling me that he woudl refuel my vehicle this repair was to take 4hours. We arrived at Beaver Toyota at 9:45AM we were put in a rental to drive while are car was beeing worked on, at 5:30 PM we recived a texted from Trini leting us know we could go get are car we drove up to the dealership and were informed that all that been done to the car was an oil change,I had to drive back in our car that still needed to be repaired and that not been fill with gas had not even been washed. On 05/02/11 I was told that the car would be picked and I would be put into a rental till it was repaired. A rental car was deliver to me at approx. 1:30 PM on 05/03/2011 I was in that rental till 05/12/2011 at 1:30PM all the while trying to keep in touch with Trini, I even went as far as wanting to get my tade in back he that was not possible because it had already been sold we even toook a trip out there while in the rental to look at oth cars I might have the option of getting into but "the deal was alraedy bought by the bank" so we weere bassicaly stuck with a car that still had every single dent, scratch, and ding as when we were told that all of that would be fixxed. More
by sophie1
Employees Worked With
Trini Gallegos
May 25, 2011
The service here was horrible! I drove from Albuquerque to come to the tent sale they were having! I have bought my last 3 vehicles from Beaver and this last time I went they treated my boyfriend and I ver to come to the tent sale they were having! I have bought my last 3 vehicles from Beaver and this last time I went they treated my boyfriend and I very poor and didnt seem to care one bit at all on trying to help me look for the right car. Del is very rude and very unproffesional! I will NEVER go back to Beaver to buy a car! I went to Mazda Volvo right after I left Beaver and bought a car that day! The service there was wonderful from the very moment I walked in!! More
by SoniaC
Employees Worked With
Del
May 18, 2011
I have bought a total of three vehicles from Beaver Toyota and have always been pleased with the service. The people are friendly, very helpful, looking to make a deal and have you be happy driving you Toyota and have always been pleased with the service. The people are friendly, very helpful, looking to make a deal and have you be happy driving your new purchase. I have had my trucks and car serviced there over the years and have felt very well taken care of. I was particularly happy with my latest purchase as the financial officer helped me to find out that I had warranty money due me on my trade-in vehicle: $1000.00! I wasn't aware of this and was very glad to have it brought to my attention. The only other thing I have to say is "I love Toyota!" More
by plattstudio
Employees Worked With
Del and Jerry
April 10, 2011
Beaver Toyota was awesome, we live in Albuquerque and they brought the car down to us from Santa Fe. The price was competitive and the service is amazing! My wife hit a wall less than 24 hours of buying they brought the car down to us from Santa Fe. The price was competitive and the service is amazing! My wife hit a wall less than 24 hours of buying the car and Brent (our salesman) convinced the service department to sell us a new bumper under cost and to do the labor for free. Buying a car is the worst thing I have had to do as an adult, Beaver made it better. More
by flipaul
Employees Worked With
Brent, Brent Buell
