Toyota of Santa Fe
Santa Fe, NM
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Always match what I believe is the correct prices of my trade-ins, with too much "back and forth." With buying so many cars there, we know most of the staff and we considered them as our friends. Due t trade-ins, with too much "back and forth." With buying so many cars there, we know most of the staff and we considered them as our friends. Due to work and other commitments I just could not make it when the Dealership was open. We expressed we wanted to get a new Tacoma, so they offered and OPENED THE DEALERSHIP ON A SUNDAY - JUST FOR US...WOW!!! How more wonderful and helpful could they possible be. Really like and trust Toyota products and we Love the folks at BEAVER, they're our dealership and always will be. More
Beaver Toyota has some great people working for them. When I purchased my Lexus from them they were so great with my husband and kids. They work very well with us in the price and in finance.I recommend When I purchased my Lexus from them they were so great with my husband and kids. They work very well with us in the price and in finance.I recommend everyone to check out Beaver Toyota for your next purchase if you want great customer service.I know we will be back. Thank You Beaver Toyota employees you sure did WOW us.:) More
I highly recommend Beaver Toyota, mainly because of the "after" service we receive since buying our Venza. Carl Martinez in the Service Department always goes over and above normal customer service to get "after" service we receive since buying our Venza. Carl Martinez in the Service Department always goes over and above normal customer service to get our car in the shop and then to make sure that it is serviced to the "T". Carl has made our experience with Beaver a very positive one, while we love our Venza, the service he provides to us is what will make us return customers. More
Don't buy a Toyota in Santa Fe, even if you buy at a different dealership, you'll still have to deal with their service department. EDIT: I've received several emails from Beaver's management team. different dealership, you'll still have to deal with their service department. EDIT: I've received several emails from Beaver's management team. I think that it shows that they are willing to right their wrongs. I would never go back to their dealer nor would I send anyone there on purpose, nonetheless I admire that they have taken their time to attempt to fix a situation that isn't fixable. More
Our experience was great, Trini was very helpful from the time I walked in to the time I drove my 4 Runner off the lot,he answered all my questions and was very patient with me when I could not decide on a c time I walked in to the time I drove my 4 Runner off the lot,he answered all my questions and was very patient with me when I could not decide on a color.. I would recommend Trini to anyone who was interested in buying a new car. More
Trinidad Gallegos was extremely helpful in the purchase of our new Toyota Tacoma. We went to several other dealers in the NM area and Trinidad was the most helpful and most respectful. Our deal was extreme of our new Toyota Tacoma. We went to several other dealers in the NM area and Trinidad was the most helpful and most respectful. Our deal was extremely fast, no games, hassles or struggles. Thanks for all your help!!!! Would recommend this dealer and salesman to any person interested in buying a Toyota. With their excellent service, they are the best Toyota Dealer in NM. Thanks, Isaac More
I went to Beaver Toyota a little over a week ago to buy a new vehicle. The employees were all very friendly and helpful.. I've never been so comfortable and relaxed while at a car dealership, I usually dred new vehicle. The employees were all very friendly and helpful.. I've never been so comfortable and relaxed while at a car dealership, I usually dred going! Kirk and Trini made me a great deal on my new Tundra!! It is absolutely perfect =) I Highly recommend going to Beaver Toyota! It was the best car buying experience I've ever had. More
The service I received at Beaver was excellent. My salesman was curtious, friendly and very patient with me in helping me decide what i wanted to purchase. He understood my vehicle needs and especial salesman was curtious, friendly and very patient with me in helping me decide what i wanted to purchase. He understood my vehicle needs and especially financial needs. I was given a good deal on the car I purchased and was so happy that my trade in was paid off with nothing added to my purchase. I am really enjoying my new vehicle. More
This dealership cares about customer service, before and after follow up is excellent, They contact me more than the original dealer where I purchased the vehicle from. This dealer stands behind their servi after follow up is excellent, They contact me more than the original dealer where I purchased the vehicle from. This dealer stands behind their service and makes certain you are completely satisfied with the work done. More
My personal experiance with Beaver Toyota was horable, I went into there dealership on the 04/20/2011 in hopes of trading in my 2008 Jeep with appr. 2400 miles for another vehicle. I did get into another ca went into there dealership on the 04/20/2011 in hopes of trading in my 2008 Jeep with appr. 2400 miles for another vehicle. I did get into another car a 2009 Toyota Matrix with apprx. 4500 miles, all the while being told this was a much nicer car than the one I was in, I later found out the vehicle that I had purchased had been in a car accident, the dealer telling me that it was a minor fender bender if I had know before I purchased this car I would have never ever went though with the deal. The car needed to be reapared some minor bumper work, dings, scratches. The car was sceduled to be repared on 04/25/2011, I live in Las Vegas NM so I had to take the day off of work, later that day(12:00) got a text mess. from my dealer leting me know he had been ill and my car coul'nt not be worked on that day, sooo my car then was rescheduled to be repaired for 04/29/2011. I took another day off of work to make the 120 miles round trip to Santa Fe, Trini Gallegos telling me that he woudl refuel my vehicle this repair was to take 4hours. We arrived at Beaver Toyota at 9:45AM we were put in a rental to drive while are car was beeing worked on, at 5:30 PM we recived a texted from Trini leting us know we could go get are car we drove up to the dealership and were informed that all that been done to the car was an oil change,I had to drive back in our car that still needed to be repaired and that not been fill with gas had not even been washed. On 05/02/11 I was told that the car would be picked and I would be put into a rental till it was repaired. A rental car was deliver to me at approx. 1:30 PM on 05/03/2011 I was in that rental till 05/12/2011 at 1:30PM all the while trying to keep in touch with Trini, I even went as far as wanting to get my tade in back he that was not possible because it had already been sold we even toook a trip out there while in the rental to look at oth cars I might have the option of getting into but "the deal was alraedy bought by the bank" so we weere bassicaly stuck with a car that still had every single dent, scratch, and ding as when we were told that all of that would be fixxed. More