Toyota of Santa Fe
Santa Fe, NM
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Every time I've needed assistance in the service department, Andy is the person I can count on. He will always take the time to answer your questions ( even returning calls) and if there is ever a p department, Andy is the person I can count on. He will always take the time to answer your questions ( even returning calls) and if there is ever a problem, he will do all he can to resolve it! When you go to Beaver Toyota service dept, he treats you like you're family, and is genuine. Every service department should have a person like Andy. More
Brent Buell was fantastic. The whole staff at Beaver Toyota were very helpful. Brent knew exactly what I was looking for and did everything he could to get me the best deal on what I wanted. Turned ou Toyota were very helpful. Brent knew exactly what I was looking for and did everything he could to get me the best deal on what I wanted. Turned out there was a small crack in the windshield and they were on top of it, and fixed it immediately with no hesitation. I even got a new 2012 loaner when I took my car in for the protective coating. (which took a shorter amount of time than what they said it would, bonus points) I would recommend Beaver Toyota to anyone looking for a new vehicle. Brent was fantastic! It's been more than a few weeks, and i'm still bugging him with questions....he's still helping me out with no hesitation. Highly Recommended!!! More
I chose to purchase my new Toyota Prius from Beaver Toyota because of the Expert knowledge, curteous reception, and generous patience with my extensive inquiries and request for demonstration with the Toyota because of the Expert knowledge, curteous reception, and generous patience with my extensive inquiries and request for demonstration with the technical features available on the Prius. Maria Espinosa is a remarkable sales rep who knows the vehicle specifications and is very willing to answer questions and demo the vehicle features. It is true that "excellent" is not a high enough rating because she is well beyond that! If you are interested in a Toyota go to Santa Fe Beaver Toyota and make an appointment with Maria. Also it was a pleasure to work with Jay he is amazingly fast at processing the paperwork! Thank you, Chuck More
Johnny Barela has been one of the best Sales person that I have had in all my experience for purchasing a car. After thinking I wouln't be able to get into a good deal for a used car or any car, he made it I have had in all my experience for purchasing a car. After thinking I wouln't be able to get into a good deal for a used car or any car, he made it happen for me! He works very hard in pleasing his customers and will make it happen for you. Also the other staff at Beaver Toyota are very professional and make you feel at home. More
Frank is customer service all the way. He hits the important points in customer service such as speedy delivery of product; Personal insurance of a defect free product; personalized to the customer. T important points in customer service such as speedy delivery of product; Personal insurance of a defect free product; personalized to the customer. This is what anyone expects from any company. Dennis More
They were great. Gary was super friendly and made sure everything was in order, calling me even after he had sold the car. I was very impressed. The only issue was that some pieces (ash tray, radio) were everything was in order, calling me even after he had sold the car. I was very impressed. The only issue was that some pieces (ash tray, radio) were missing, and the people who had them were extremely hard to get a hold of. Gary was great though, and I now have everything that I could want. Thank you! More
My husband and I have owned the same two Toyotas, a Highlander and a RAV 4, that we drive back and forth from New Mexico to Virginia by various routes depending on the time of year for ten years (the H Highlander and a RAV 4, that we drive back and forth from New Mexico to Virginia by various routes depending on the time of year for ten years (the Highlander) and eight years (the RAV 4). We have also driven our many East Coast and foreign visitors around the Southwest in one or the other of our Toyotas almost every year during this time. Because of the excellent care, service, and integrity that we have received from Ray Achondo and his group, we hold all major servicing for our return to New Mexico. Ray's care and honesty in dealing with us over the years has been exceptional! THANK YOU! More
I enjoyed working with Ms. Espinosa who was friendly, compentent, well informed about the vehicle that it made my experience buying a used vehicle less stressful. Thanks to her patience and understandin compentent, well informed about the vehicle that it made my experience buying a used vehicle less stressful. Thanks to her patience and understanding of my needs, I bought a beautiful used vehicle that I enjoy driving every day. Thank you Maria, you are the very best. Sharon Velarde More
Frank Guerra is my favorite service advisor at Beaver Toyota, he is efficient, knowledgeable, quick, makes sure the customer is well informed and gets the needed service. I would absolutely recommend Fra Toyota, he is efficient, knowledgeable, quick, makes sure the customer is well informed and gets the needed service. I would absolutely recommend Frank to any of my friends. More
Beaver Toyota investigated and fixed at no charge an intermittent vehicle skid control safety issue on my 2002 Sequoia. Troubleshooting revealed a possible cause from improper fastening of DVD electroni intermittent vehicle skid control safety issue on my 2002 Sequoia. Troubleshooting revealed a possible cause from improper fastening of DVD electronics near a skid control sensor, which was previously done by a non-Toyota shop. Another Toyota dealer had originally sold me this 2002 Sequoia new, with the after-factory-installed DVD system as part of the Toyota deal, because that dealership did not have a Sequoia on their lot with a factory DVD. The same issue has been under a Toyota recall since about 2010 for 2003 model year Sequoias. Unexpected skid control and uneven braking problems on Sequoias for model years near to 2003 have been reported by owners on various websites. More