
Toyota of Santa Fe
Santa Fe, NM
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Smoothest car deal I have ever had I'm typically not one for Internet reviews. However I feel it is necessary to let people know about my experience at Beaver Toyota. I must preface thi I'm typically not one for Internet reviews. However I feel it is necessary to let people know about my experience at Beaver Toyota. I must preface this by saying I work in an industry that works with new car dealers so I truly had the opportunity to purchase a car wherever I wanted. Upon the minute I entered the dealership I was asked if I wanted a drink and asked if I was hungry as they were having a new car unveiling that particular day. I was searching for an FJ Cruiser and my salesman Brent let me know what was available. He explained the pros and the CONS. Which I felt was extremely professional and courteous to me as a consumer. We took a test drive and I wanted to proceed. I advised I had a trade in and that would be the determining factor on whether or not I completed the deal. It's important to note on my initial visit we were unable to finalize a deal. This is where the Beaver Toyota team earned my respect and my business for life. That evening I was called by Brent and they advised me they could get my trade to the level it needed to be. They went the extra mile to market my vehicle to other dealers to ensure I got what I needed. There was no unnecessary haggling. I received a fair deal and my vehicle was praised rather than ridiculed as some dealers do in an attempt to devalue it. To finish this off, upon delivery my paperwork was ready and I was in and out in under 30 minutes, unheard of by car dealer standards. To say I am pleased is an understatement. Go see Brent and the Beaver Toyota team. There are no games, no xx, no sales tactics, it's simply a fantastic car dealership that hasn't lost touch with good old fashioned values. To Brent, Francesco, Buddy and Maria. Thank you, sincerely. More
The Prius and price I wanted I came in to Beaver Toyota because of an Exchange Program e-mail I received on my 2012 Rav 4. I Now have a Certified used Prius! Brent found me exa I came in to Beaver Toyota because of an Exchange Program e-mail I received on my 2012 Rav 4. I Now have a Certified used Prius! Brent found me exactly the vehicle to fit my needs in my price range. It was also the exact color I wanted. The entire process was done quickly with my needs a priority. This is my second sales experience at Beaver Toyota and the staff treats you well from start to finish. I will definitely recommend Brent to anyone who is in the market for a vehicle. More
Thank You Thank you for making buying a car painless. We knew what we wanted and you assisted us in finding the right car quickly. No pressure or hidden details Thank you for making buying a car painless. We knew what we wanted and you assisted us in finding the right car quickly. No pressure or hidden details. Thank you for being honest and working with us. More
Another Great Experience at Beaver, and Walter was great! I've bought (new) at Beaver before and had a very good experience, but unfortunately my prior sales rep was on medical leave. So I had to start anew. I've bought (new) at Beaver before and had a very good experience, but unfortunately my prior sales rep was on medical leave. So I had to start anew. But this was soon to be the beginning of an even better experience. I told the operator I wanted a no-nonsense, cut-to-the-quick rep - and that's what I got with Trini. He called me back within 20 minutes and gave me a solid quote for what I wanted, at a very good price (I had done ALOT of pricing/invoice research before calling). Unfortunately, he was going to be off the next day when I wanted to come in. So that's when (and why) I met Walter. Walter set-up the test drive for my wife, then said he would be the primary contact. The test drive went well (Walter brought us to a nice hill across town), THEN he proceeded (with encouragement, of course) to beat Trini's already very good price (thank you Alan for approving the deal)! Once that was settled, Walter made sure that all the extras and my car were prep-ed, the Finance people got be processed promptly (CJ set a record at 15 minutes), I had everything I was supposed to, and I was familiar with my new car. My first call was made Friday morning, the test drive was 1pm Saturday, and the car was in my garage by 3:30pm Saturday! Although lots of people at Beaver made this a great experience, Walter was the one that made sure it went smoothly (and quickly). More
New car purchase, great buy. My family and I are very pleased with the purchase of our new 2014 highlander at Beaver. Brent was our sales person. We settled on a price over the ph My family and I are very pleased with the purchase of our new 2014 highlander at Beaver. Brent was our sales person. We settled on a price over the phone and we did a no haggle transaction upon our arrival at Beaver. We got a very nice vehicle for a very good price. All the other staff we encountered there were vey friendly as well. I would highly recommend. Thanks The Vasquez Family More
Very Pleased with the Sevice from Diego & the Service Staff I am very pleased with the service I get from the Service Dept, and with Diego Borrego, his assistance in explaining my vehicles condition in detail I am very pleased with the service I get from the Service Dept, and with Diego Borrego, his assistance in explaining my vehicles condition in detail is so very helpful. I appreciate his and the service staffs' knowledge, professionalism and always friendly customer service. I would recommend this department without hesitation! More
The best employee at beaver toyota Willie Gonzales is the best emloyee there and he will never be replaced by anyone person. I don't know how they are going to replace such a good perso Willie Gonzales is the best emloyee there and he will never be replaced by anyone person. I don't know how they are going to replace such a good person it's going to be difficult and he will be missed More
Great sales and Services Fantastic person willing to satisfy his customers Walter Aguirre is the person to go to if you want to be satisfied. Very friendly and more important Fantastic person willing to satisfy his customers Walter Aguirre is the person to go to if you want to be satisfied. Very friendly and more importantly made sure our goals were met or exceeded. We appreciate dealing with Walter. Thank you so much for your customer service and making our experience positive. I will not hesitate to refer Beaver Toyota because of Walter. Thank you! More
Slam dunk service!! I was looking for a specific make, model, color, of truck and had been recommended to talk with Brent Buell. He found me exactly what I wanted, didn't I was looking for a specific make, model, color, of truck and had been recommended to talk with Brent Buell. He found me exactly what I wanted, didn't pressure me on any decision I wasn't comfortable with and it's because of that kind of professionalism I will refer people I know to choose him! Thank you Brent, your truly a top notch salesman! More
Excellent Experience I have never bought a new vehicle and the experience at Beaver Toyota was excellent! Brent is a very friendly and knowledgable guy. Sandra is an aweso I have never bought a new vehicle and the experience at Beaver Toyota was excellent! Brent is a very friendly and knowledgable guy. Sandra is an awesome and friendly person and completed my paperwork in no time! Dilia is also very friendly. I would definitely recommend this dealership. I'm part of the Beaver Toyota family because of these three peeps!! I'm sure the rest of the employees will be just as great. Beaver Rocks!! More