Toyota of Santa Fe
Santa Fe, NM
Filter Reviews by Keyword
By Type
Showing 1,428 reviews
Working with Aspen Leaf at Beaver Toyota was a super experience. He was kind, considerate, and accomadating. He even drove 3 hours to our home to deliver the vehicle with no extra fees. Aspen went th experience. He was kind, considerate, and accomadating. He even drove 3 hours to our home to deliver the vehicle with no extra fees. Aspen went the extra mile to schedule our first 'free' oil change and service for our new Tacoma TRD. The price and customer service at Beaver Toyota is tops. After working with other Toyota dealers, our experence with Beaver Toyota 'stood out', and even though there are other Toyota dealers closer to our home, we will always return to Beaver Toyota to meet our vehicle needs. James S. More
Great service, made it enjoyable to go and have vehicle serviced. My family has always like dealing with Frank. I used to have a Honda. Nothing has compared to the attention we receive at Beaver Toyota serviced. My family has always like dealing with Frank. I used to have a Honda. Nothing has compared to the attention we receive at Beaver Toyota More
Aspen Leaf was our salesman. He was very patient and neutral, not pushy, just helping guide us to the right product. We took many long test drives and spent a long time deciding on a car but he was posi neutral, not pushy, just helping guide us to the right product. We took many long test drives and spent a long time deciding on a car but he was positive and supportive the whole time, never false or feeding us lines. He and Jerry worked with us on price selling at invoice which we could not turn down. Then Gary swung us a huge discount on a 100K warranty which gave us a lot of peace of mind as to our overall ownership cost over the next years. The car was impeccably prepped and Aspen sat with us giving tutorials on everything from skid control to setting up the bluetooth. My only reservations are that 1)it all took so long, but they were doing a lot behind the scenes like getting the license plates and registration so we don't have to worry about it. and 2)After we agreed on a price and financing they gave me a contract which added up to more than we agreed on and it had to be re-written for the right amount. Overall we are really pleased. More
Audrey and Aspen spent three days helping me put my deal together and worked with me to put together a deal that fit my needs and put me in a great car. They went above and beyond to make sure I was satisfi together and worked with me to put together a deal that fit my needs and put me in a great car. They went above and beyond to make sure I was satisfied with my purchase. The financing was also easy and fit my budget. I sincerely recommend these fine people if you need honest help in getting a vehicle. More
The only glitch I had was getting the email link going with the sales man. I have some hearing problems and phone calls on my house phone are at best difficult. The cell phone is somewhat better. My with the sales man. I have some hearing problems and phone calls on my house phone are at best difficult. The cell phone is somewhat better. My son had earlier leased a Prius from Beaver when he was convinced by my experience with my 2007 Prius bought in Wyoming. When his lease term was almost up he bought a new Prius C with Aspen Leaf as the contact. As my 2007 Prius reached the 255,000 mile mark I was looking for a replacement Prius. The selection in Wyoming is not particularly great, so I got on line with the Beaver site where my son had leased and bought his Piuses. After looking at the available inventory at Beaver I emailed and called Aspen to start the process of replacing my 2007. We did have a little difficulty making connections via email and the house phone contacts didn't work particularly well (My problem, not Aspen's). When we were finally able to get an email exchange going everything went very smoothly. The features I wanted were right, the price was right and Aspen made the purchasing process from 800 miles away go very well. The reception when I got down to New Mexico from Wyoming flowed with out a hitch because Aspen had greased the skids, so to speak. More
Brent Buell was great to work with. I was purchasing the vehicle from out of state. He coordinated all of the required paperwork. I was inquiring with Brent about installing winter tires on the vehicle and vehicle from out of state. He coordinated all of the required paperwork. I was inquiring with Brent about installing winter tires on the vehicle and he was able to get a great price on the tires and had them installed before I arrived. He even took calls on the vehicle on his days off. Brent picked me up in person on arrival to bring me to the dealership. The description of the vehicle was accurate. Great experience. I highly recommend both Brent and this dealership for purchasing a vehicle at great value. More
I am pleased to purchase our third Toyota. My 20+ year old Corolla was traded in for a new Scion. I liked it from the test drive on. Aspen is knowledgeable and worked hard to get the best rate for us. old Corolla was traded in for a new Scion. I liked it from the test drive on. Aspen is knowledgeable and worked hard to get the best rate for us. More
Repeat customer to a great dealership!!! Aspen and Gary were wonderful and a pleasure to deal with. The low remarks "Price" and "overall" are because the car was not what was advertised. Write-up for veh were wonderful and a pleasure to deal with. The low remarks "Price" and "overall" are because the car was not what was advertised. Write-up for vehicle stated that it had Automatic Headlights and it doesn't, Power Seat (Dual) and it doesn't, Remote Start and it doesn't. We still bought the car because we loved it, but the false advertisement was just wrong...;((( More
This review is based on all the previous sale expierences with Aspen Leaf (four sales), including the latest new sale of a Toyota Highlander. Aspen has always treated us with the utmost professionalism in r with Aspen Leaf (four sales), including the latest new sale of a Toyota Highlander. Aspen has always treated us with the utmost professionalism in regards to the sale of a vehicle. His knowledge of all vehicles, especially Toyotas is outstanding. His caring attitude toward his customers is always positive and encouraging. His kind and patient skills as an automobile sales person are in keeping with the highest traditions of Beaver Toyota. Moreover, Aspen Leaf considers all the clients' possibilities in order to complete a fair and balanced agreement. He will work tirelessly to accomplish the best possible deal for the customer. Sandra Navarro Cote was most enthusiastic in her detailed and informative interaction of finalizing the sale. Her expertize in explaining the finer details was excellent. She was very energetic, pleasing, and has such a positive passion for her job. Sandra also seems to be very devoted to her task of helping people make good decisions in buying a car. Aspen Leaf and Sandra Navarro Cote are loyal and exemplary employees of Beaver Toyota and they are a credit to the dealership. More
I will always recommend people to Beaver Toyota and I will recommend them in particular to Joe Anchando. I thought Joe was VERY helpful and I was a tough case. He helped me and treated me great and I l will recommend them in particular to Joe Anchando. I thought Joe was VERY helpful and I was a tough case. He helped me and treated me great and I love my new Corolla and will recommend him to anyone who wants to purchase a car - I dreaded having to purchase a car, but Joe made the experience great and worth it to the point if I ever need another car, I will go to Joe. - Thanks Joe - Great Job! Great job to Sandra Navarro who also helped with the process and was also great! -I am also letting anyone I know how great Beaver Toyota is in general as the experience was great and your customer service is great and other companies should be as good, they can learn from you. More