Toyota of Santa Fe
Santa Fe, NM
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Trini was most helpful and courteous. During a visit to Beaver Toyota on a very hot day last summer, Trini worked very hard to accommodate my request to check-out several vehicles even though I informed hi Beaver Toyota on a very hot day last summer, Trini worked very hard to accommodate my request to check-out several vehicles even though I informed him at the outset that I was not ready to buy at that time and that I was waiting for the 2013 RAV 4 to be available. Once the new RAV 4 was ordered, Trini kept me informed of the expected date for delivery and it was a pleasure to deal with Trini during the closing. Trini is one of the very best sales people that I have met. He is a credit to Beaver and to the auto industry for his style of dealing with the customer. It was a pleasure to deal with Trini. Audrey provided many useful suggestions when the order for the RAV 4 was being placed and she ensured that my order was on Beaver's request for RAV4s to Toyota Motor Co. I have some options on the RAV4 that I really like and would have probably missed without her help. Sandra did an excellent job during closing by explaining the warranty and other information and paper work related to the new vehicle. She patiently made sure that all questions were thoroughly answered. More
Very professional, friendly and helpful. They did what they said they would do, and went beyond expectations. I have purchased 9 vehicles from Beaver Toyota, and have never had a bad experience. I wou they said they would do, and went beyond expectations. I have purchased 9 vehicles from Beaver Toyota, and have never had a bad experience. I would recommend them highly More
I'm disabled and Frankie Horne went out of his way to find a vehicle for me that accommodated my disability. One of the nicest guys I've ever met. Very positive can do attitude and always willing to help find a vehicle for me that accommodated my disability. One of the nicest guys I've ever met. Very positive can do attitude and always willing to help me out whenever I stop in. Always enjoy running into Frank whenever I'm there. Very positive experience buying my vehicle at Beaver Toyota. More
Awesome experience. Everyone was friendly (especially to our dog) and knowledgeable about our Prius. Ira Roybal was especially helpful and nice. Financing went smoothly. This place rocks. Vahl and Amy Jack our dog) and knowledgeable about our Prius. Ira Roybal was especially helpful and nice. Financing went smoothly. This place rocks. Vahl and Amy Jackson More
I was working to another sales person, and trying to see if Beaver could bring a Gray Tacoma with TRD Off-Road package. But the sales person kept coming back lower the the price the Tacomas in stock. From if Beaver could bring a Gray Tacoma with TRD Off-Road package. But the sales person kept coming back lower the the price the Tacomas in stock. From what gathered is the sales manager was reluctant on bringing or exchanging for another Tacoma from other nearby dealerships. He went so far as to tell me that I was not interested in buying a truck, and I would be happy to the Tacoma that were in stock...so where along line they started even starting to push a Tundra on me and a Green Tacoma saying the Green paint has better wear resistant than the Gray paint. This guy basically ruined the sale. More
Andy is always helpful and stays in touch during service which I greatly appreciate. I've had issues with some of the other service reps not calling with a service update and not returning my voice message which I greatly appreciate. I've had issues with some of the other service reps not calling with a service update and not returning my voice message when I called in to get one. So, I work with Andy exclusively because of his superior service. More
Working with Aspen Leaf at Beaver Toyota was a super experience. He was kind, considerate, and accomadating. He even drove 3 hours to our home to deliver the vehicle with no extra fees. Aspen went th experience. He was kind, considerate, and accomadating. He even drove 3 hours to our home to deliver the vehicle with no extra fees. Aspen went the extra mile to schedule our first 'free' oil change and service for our new Tacoma TRD. The price and customer service at Beaver Toyota is tops. After working with other Toyota dealers, our experence with Beaver Toyota 'stood out', and even though there are other Toyota dealers closer to our home, we will always return to Beaver Toyota to meet our vehicle needs. James S. More
Great service, made it enjoyable to go and have vehicle serviced. My family has always like dealing with Frank. I used to have a Honda. Nothing has compared to the attention we receive at Beaver Toyota serviced. My family has always like dealing with Frank. I used to have a Honda. Nothing has compared to the attention we receive at Beaver Toyota More
Aspen Leaf was our salesman. He was very patient and neutral, not pushy, just helping guide us to the right product. We took many long test drives and spent a long time deciding on a car but he was posi neutral, not pushy, just helping guide us to the right product. We took many long test drives and spent a long time deciding on a car but he was positive and supportive the whole time, never false or feeding us lines. He and Jerry worked with us on price selling at invoice which we could not turn down. Then Gary swung us a huge discount on a 100K warranty which gave us a lot of peace of mind as to our overall ownership cost over the next years. The car was impeccably prepped and Aspen sat with us giving tutorials on everything from skid control to setting up the bluetooth. My only reservations are that 1)it all took so long, but they were doing a lot behind the scenes like getting the license plates and registration so we don't have to worry about it. and 2)After we agreed on a price and financing they gave me a contract which added up to more than we agreed on and it had to be re-written for the right amount. Overall we are really pleased. More
Audrey and Aspen spent three days helping me put my deal together and worked with me to put together a deal that fit my needs and put me in a great car. They went above and beyond to make sure I was satisfi together and worked with me to put together a deal that fit my needs and put me in a great car. They went above and beyond to make sure I was satisfied with my purchase. The financing was also easy and fit my budget. I sincerely recommend these fine people if you need honest help in getting a vehicle. More