Toyota of Santa Fe
Santa Fe, NM
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We are very pleased with the purchase of our used Toyota We are very pleased with the purchase of our used Toyota Tundra. It was the exact vehicle we were looking for. That day we were "just looking" but t We are very pleased with the purchase of our used Toyota Tundra. It was the exact vehicle we were looking for. That day we were "just looking" but the staff that helped us~ Trini & Maria made us feel comfortable and we walked out with our vehicle! We were only able to do that because we trust Beaver Toyota staff under the direction of Buddy Espinosa! Thank you for an awesome ride!! More
Alan was a great salesman to work with when purchasing my new/used vehicle. He is a very friendly no pressure, laid back salesman. When purchasing a vehicle I'm not just shopping for a car, I'm looking t new/used vehicle. He is a very friendly no pressure, laid back salesman. When purchasing a vehicle I'm not just shopping for a car, I'm looking to work with a trustworthy sales person and reliable dealership. Alan and Beaver were the combination that sold me my new car. When it's time to shop again, you can bet I'm going back to Beaver Toyota. More
I went to Beaver Toyota to have my oil changed in my Rav4. The service department was very friendly, prompt and the service was completed sooner than I expected. As I was getting ready to leave my key f Rav4. The service department was very friendly, prompt and the service was completed sooner than I expected. As I was getting ready to leave my key fob came apart as I was starting my Rav4, which also happened to me about two years ago. I took the broken fob back into the Service department and talked with Carl Martinez about my problem. He looked at the key fob and said that he might be able to fix it. Within a couple of minutes he had it back together, but said that the key was still a little loose in the fob. Since this was my only key I decided to purchase a new key fob. Carl went with me back to the parts department to make sure they had one in stock, which they did, and told me that after they cut the key to bring it back to him and he would have the fob programmed for no charge. I have been taking my Rav4 to the Beaver Toyota service department for several years now and I feel that I have always been treated fairly and with respect. This latest experience is just one more example of why I continue to go there and also recommend Beaver Toyota to all of my friends. More
Keith provided great customer service and was very professional in our dealings. I appreciate dealing with a person who listens to problem and deals with it quickly. David professional in our dealings. I appreciate dealing with a person who listens to problem and deals with it quickly. David More
Trini was most helpful and courteous. During a visit to Beaver Toyota on a very hot day last summer, Trini worked very hard to accommodate my request to check-out several vehicles even though I informed hi Beaver Toyota on a very hot day last summer, Trini worked very hard to accommodate my request to check-out several vehicles even though I informed him at the outset that I was not ready to buy at that time and that I was waiting for the 2013 RAV 4 to be available. Once the new RAV 4 was ordered, Trini kept me informed of the expected date for delivery and it was a pleasure to deal with Trini during the closing. Trini is one of the very best sales people that I have met. He is a credit to Beaver and to the auto industry for his style of dealing with the customer. It was a pleasure to deal with Trini. Audrey provided many useful suggestions when the order for the RAV 4 was being placed and she ensured that my order was on Beaver's request for RAV4s to Toyota Motor Co. I have some options on the RAV4 that I really like and would have probably missed without her help. Sandra did an excellent job during closing by explaining the warranty and other information and paper work related to the new vehicle. She patiently made sure that all questions were thoroughly answered. More
Very professional, friendly and helpful. They did what they said they would do, and went beyond expectations. I have purchased 9 vehicles from Beaver Toyota, and have never had a bad experience. I wou they said they would do, and went beyond expectations. I have purchased 9 vehicles from Beaver Toyota, and have never had a bad experience. I would recommend them highly More
I'm disabled and Frankie Horne went out of his way to find a vehicle for me that accommodated my disability. One of the nicest guys I've ever met. Very positive can do attitude and always willing to help find a vehicle for me that accommodated my disability. One of the nicest guys I've ever met. Very positive can do attitude and always willing to help me out whenever I stop in. Always enjoy running into Frank whenever I'm there. Very positive experience buying my vehicle at Beaver Toyota. More
Awesome experience. Everyone was friendly (especially to our dog) and knowledgeable about our Prius. Ira Roybal was especially helpful and nice. Financing went smoothly. This place rocks. Vahl and Amy Jack our dog) and knowledgeable about our Prius. Ira Roybal was especially helpful and nice. Financing went smoothly. This place rocks. Vahl and Amy Jackson More
I was working to another sales person, and trying to see if Beaver could bring a Gray Tacoma with TRD Off-Road package. But the sales person kept coming back lower the the price the Tacomas in stock. From if Beaver could bring a Gray Tacoma with TRD Off-Road package. But the sales person kept coming back lower the the price the Tacomas in stock. From what gathered is the sales manager was reluctant on bringing or exchanging for another Tacoma from other nearby dealerships. He went so far as to tell me that I was not interested in buying a truck, and I would be happy to the Tacoma that were in stock...so where along line they started even starting to push a Tundra on me and a Green Tacoma saying the Green paint has better wear resistant than the Gray paint. This guy basically ruined the sale. More
Andy is always helpful and stays in touch during service which I greatly appreciate. I've had issues with some of the other service reps not calling with a service update and not returning my voice message which I greatly appreciate. I've had issues with some of the other service reps not calling with a service update and not returning my voice message when I called in to get one. So, I work with Andy exclusively because of his superior service. More