Toyota of Santa Fe
Santa Fe, NM
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I leased a RAV 4 My experience at beaver Toyota was just amazing. Everyone I met was so friendly and seems so happy to be there! I have been purchasing cars for 40 yea My experience at beaver Toyota was just amazing. Everyone I met was so friendly and seems so happy to be there! I have been purchasing cars for 40 years and truly never experienced anything like I did at beaver Toyota. Brent Buell was our salesman. He took so much time with us as we asked our stupid questions but never gave the impression that we were taking up too much of his time. It's very refreshing to see a person that loves his job as much as Brent seems to! Sandra Navarro explain every detail of the financing of the lease and did so with a smile on her face and a great sense of humor. We really won't purchase or lease a car anywhere else again. More
Wonderful Experience! Thank you Brent Buell and Beaver Toyota for your service and professionalism. I just purchased a used vehicle yesterday and I was so pleased with the Thank you Brent Buell and Beaver Toyota for your service and professionalism. I just purchased a used vehicle yesterday and I was so pleased with the price and service provided. Not only did I feel I was being listened to but I also didn't have to worry about being pressured into the sale. I would recommend all my family and friends to purchase their next vehicle from Beaver Toyota. Thank you Brent and the rest of the Beaver Team! More
Ask for Brent Buell if you are buying! Thank you Brent and Kirk Kapple for working the deal of the year for us! We recently leased two new vehicles from Beaver Toyota and we cannot say enou Thank you Brent and Kirk Kapple for working the deal of the year for us! We recently leased two new vehicles from Beaver Toyota and we cannot say enough about the amazing customer service we received. We laughed most of the time, and thoroughly enjoyed ourselves. It was a pleasure to work with both of you! More
Always a pleasure to work with Pico Just recently bought a new Highlander through Beaver Toyota. Pico was an absolute pleasure to work with, streamlining the process all the way from the Just recently bought a new Highlander through Beaver Toyota. Pico was an absolute pleasure to work with, streamlining the process all the way from the original order to the delivery. Extremely professional, knowledgeable and helpful. More
Amazing Communication Cool as xxxx that he delivered the vehicle after hours. 45 minute drive in the largest snowstorm of the year. Thanks to parts for the lift. Cool as xxxx that he delivered the vehicle after hours. 45 minute drive in the largest snowstorm of the year. Thanks to parts for the lift. More
Vehicle Exchange Program My wife and I brought out 2013 Toyota Highlander in for service. A few days later we received a phone call from Beaver asking to purchase our highlan My wife and I brought out 2013 Toyota Highlander in for service. A few days later we received a phone call from Beaver asking to purchase our highlander and get us in something new. The deal kind of sounded a little to good to be true but we went in anyway to check out the deal. After speaking with our salesman Brent. We decided on upgrading to a 4Runner. They tried to fool us by extending our loan term to get our payments to match our previous. I did not see any good deal on the paper work. So they dropped the price on the 4Runner. After shaking hands and a final vehicle price which turned out to be a good price we headed on to see Melvin in the finance department. After being at the dealership for almost 3 hrs now we were pretty exhausted. He explained everything very well but ended up selling us more warranty and insurance than we really needed 5200.00 more than we needed. Paperwork and contract signed we left happy with the new car but felt a little overwhelmed with what just happened. Both my wife and I both lost sleep over the whole experience that night. After looking back over the paperwork the next morning I called Melvin to cancel all of the warranty and some of the unnecessary insurance. As canceling was no problem he offered to drop the price of the warranty by 1000.00. We still did not by the warranty. Later finding out because we were not informed from the beginning that the warranty can be activated anytime before the 3 year 36000 manufacture warranty was up. Bottom line is we went into the dealership blind (our fault and lesson learned) I believe we got treated that way and taken advantage of. In my opinion as a VIP customer as they said the best deal on vehicle and warranty should have been the lowest price possible for us to be happy and Beaver still making money. I understand that the employees have to make money and do the best of there ability as well as the dealership keeping there lights turned on. We are happy with our purchase but would not recommend this dealership without doing your research first and know what you should be paying for your vehicle. They seem to be very willing to come down on all there prices including warranty cost. All in all the staff is very friendly and a pleasure to work with but DO YOUR RESEARCH before signing anything!! Also wanted to add the service dept is awesome. Very helpful and knowledgeable. More
Purchased a 2015 Toyota Rav 4 We live in Albuquerque and purchased the 2015 Rav 4 from Beaver Toyota because of the staff's professionalism, friendliness and willingness to earn ou We live in Albuquerque and purchased the 2015 Rav 4 from Beaver Toyota because of the staff's professionalism, friendliness and willingness to earn our business. Dylan Leonard, our sales person, was exremely knowledgeable of the vehicles and was an absolute pleasure to work with. It's just nice to do business with people that have integriity and follow through with their promises. I will continue doing future business with the people at Beaver Toyota and be more than happy to refer friends and family to them. Again, THANKS! More
Greatest place to buy a vehicle Right from the beginning of my experience with Beaver Toyota I got a wonderful reception. Every employee was friendly, helpful in every step of the ve Right from the beginning of my experience with Beaver Toyota I got a wonderful reception. Every employee was friendly, helpful in every step of the vehicle buying process, and extremely knowledgeable of their inventory. More
Dylan - 5 Star Salesman!! Early December, we decided (as a surprise) to buy my 16 year old, a new car (FJ Cruiser) for Christmas. Inventory was extremely low, due to the fact Early December, we decided (as a surprise) to buy my 16 year old, a new car (FJ Cruiser) for Christmas. Inventory was extremely low, due to the fact that 2014 was the last year they made them. After exhausting our search here in Dallas, for the perfect one (he only wanted White), we had no choice, but to expand our search to other states. Deciding to call Beaver Toyota, I was lucky enough to have Dylan answer my call. It must have been my lucky day - he was polite, courteous, respectful, and very eager to help me find the perfect car for my son! We discussed color, features. etc., and Dylan began the search! Within an hour, I received a call...Dylan had found the exact vehicle we requested, and could have it in his possession within a day or two. Since we were purchasing the car out of state, there were many phone calls, faxed paperwork, and lots of questions on our end, but Dylan could not have been more responsive to all of the above! Dylan even went to the dealership the night the car came in (after closing), to send me tons of pictures, to let me know this was truly the car we had discussed, and make sure I was happy with the vehicle, before we actually purchased it. Again, due to the out of state transaction, it took a few weeks to finalize everything, but the purchase was complete December 2nd. Because we wanted the car here, and were unable to get to Santa Fe, Dylan offered to drive the car here himself! On December 23rd, he headed to Texas, to deliver the vehicle to us!! He called me every few hours, to keep me updated on his whereabouts, and an approximate arrival time. He made it safely that evening, with our brand new FJ in perfect condition, and we promptly put him on a plane back to Santa Fe! Now THAT, is service!!!!!! THANK YOU Dylan!!!!!! You are the BEST!!!!!!!! Denise Primm More
located and fixed a brake problem and gave advice, While my truck was being serviced, i was looking at trucks and wondering about trading in my 212 Tundra and i was helped by Keith Clark who spent a gr While my truck was being serviced, i was looking at trucks and wondering about trading in my 212 Tundra and i was helped by Keith Clark who spent a great deal of time with me explaining different options. i will be bringing my truck back to Beaver Toyota and Keith Clark in the near future to trade in for a new Tundra. with the service you get and the sales help, i can't think of going anywhere else. Sid Bryan More