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Toyota of Santa Fe
Santa Fe, NM
1,444 Reviews
The Toyota of Santa Fe Way, your New Mexico Toyota dealer, our mission is to create a healthy, positive work environment allowing us to attract the best people in our market, creating a team unified in working to gain and to satisfy all customers. Our culture is defined as a FAMILY with HEART who hold each other ACCOUNTABLE CONSISTENTLY! Everything we touch, we make better! We lead with a servants heart and make our process simple, easy and fun.We work on our team and we engage our team members in solving problems and finding solutions. We strive to be more than compliant as we work to be committed and desire to create a culture of belief!
Click, Call or Stop by and see for yourself why THE TOYOTA OF SANTA FE WAY.....it the best way!
See you soon!
Buddy Espinosa
GM
Toyota of Santa Fe
http://www.toyotaofsantafe.com/
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,444 reviews
January 29, 2016
Wonderful car buying experience for sure🤗🤓🤗 I have to say, this is probably the best car buying experience I have ever had. Brent and Daniel were awesome and Brents' follow-up is over and above I have to say, this is probably the best car buying experience I have ever had. Brent and Daniel were awesome and Brents' follow-up is over and above the call of duty. You can tell Brent truly cares about what he does and the people he works for and with. He's a great professional surrounded by other wonderful people. If you're in the market for a car, especially a Toyota, go see them for sure. Thank you again Brent & Daniel?? More
by Zeora
January 29, 2016
Wonderful car buying experience and beautiful car I recently lost my husband and this is the first time I have purchased a car by myself. I was not looking forward to it and knew almost nothing about I recently lost my husband and this is the first time I have purchased a car by myself. I was not looking forward to it and knew almost nothing about the car I was about to purchase. But I knew I wanted an AWD van to get through the snow in Angel Fire and Toyota is the only manufacturer of such a vehicle so that helped to narrow my search. I also had a friend tell me that the service department at Toyota of Santa Fe was excellent so when I mentioned to another friend who has the same car I was considering that I had decided to purchase a new car, they immediately recommended Michael Lopez to me as an excellent salesman that I should contact. From my initial inquiry, through the credit application process to the test drive and the final model selection, Michael was extremely helpful and made the whole process very simple and fun. Since I was trading in my old van which had just been on a significant shopping spree in Albuquerque, Michael even helped me transfer all the goods from the old van to the new one. His car operating overview covered just the key tips I needed to know to safely drive the car home. And his followup along with other staff members at Toyota of Santa Fe was also tremendous! I even have my first service appointment booked already. Michael, I'll give you a call when I'm down there again and maybe we can go out to lunch. More
by New widow car buyer
Employees Worked With
Michael Lopez
January 26, 2016
Makes the car process simple, enjoyable and hassle free! Brett Buell is the best sales specialist to have for a very positive and excellent sales experience! Shawn Baker was our family sales specialist fo Brett Buell is the best sales specialist to have for a very positive and excellent sales experience! Shawn Baker was our family sales specialist for years and provided excellent service. When I needed to trade in my Toyota, Shawn Baker had been promoted. Brett Buell is now our sales specialist and after driving 6 hours to Santa Fe Toyota, the vehicle I selected was parked in front ready for delivery. Brett made buying my new vehicle seamless. Brett’s attention to detail, knowledge of the vehicle, customer service and ability to answer questions in depth is phenomenal! Brett answered a late evening phone call when I had a question which shows dedication to his loyal customers!! Brett has now established a relationship for life with our family. More
by Loyal Customer
January 21, 2016
Superior, relaxing, humorous, and amazing. I was a little bit apprehensive and nervous coming into the lot with my grandpa not going to lie. But once I got offered popcorn water talked a little I was a little bit apprehensive and nervous coming into the lot with my grandpa not going to lie. But once I got offered popcorn water talked a little bit about my personal life and got to know Jeffery as a person. Overall they all made me feel like family, explained every detail, worked with ALL my financial stuff for a great deal. I always want to thank Jon for helping me finance my vehicle with excellent customer service!! Withought Kimo i would not have made this amazing team. So leading toward it tonight I came out with a beautiful 2013 Nissan Rouge and a huge smile.. it's a blessing God led me to these beautiful people and such a lovley vehicle. THANK YOU SO MUCH!!! I am super greatful. More
by Jluce96
Employees Worked With
Kimo Jaramillo, Jeff Morris, Jon Hickey
January 20, 2016
Service on my vehicle Andy Vigil has always given me great service. I have called him several times and he is always available to answer any question I have or will schedu Andy Vigil has always given me great service. I have called him several times and he is always available to answer any question I have or will schedule an appointment as soon as possible. I walk in the service department and Andy greets me on a first name basis. I can always depend on Andy when I need emergency needs either by phone or as a walk in. Thanks Toyota of Santa Fe for having a great person like Andy and the other employees in the service department. More
by ed
Employees Worked With
Andy Vigil
January 06, 2016
Want a Toyota. . Only buy from Brent in Santa Fe After an awful experience at the Albuquerque Toyota dealership I had almost given up on the brand. my girlfriend, a beautiful and intelligent woman su After an awful experience at the Albuquerque Toyota dealership I had almost given up on the brand. my girlfriend, a beautiful and intelligent woman suggests going to visit Toyota of Santa Fe. I called on the phone before going and happened to speak with Brent.. long story short when I got to the dealership the a truck I wanted was sitting waiting for me to look at. Brent was honest, straight forward, and easy going. Best truck buying experience I've ever had.. I'm definitely a Brent customer for life... More
by ToyTruck13
January 05, 2016
WOW! Outstanding. We live in NM but are a significant distance from Santa Fe. I found Toyota of Santa Fe on an internet search and started a chat with a representative We live in NM but are a significant distance from Santa Fe. I found Toyota of Santa Fe on an internet search and started a chat with a representative (Raul) who was very helpful. After the chat my wife and I test drove (locally) some of the models we had discussed. The next day I returned to the website and started another chat with Dylan Leonard this time. Dylan was outstanding in working with us and we eventually reached an agreement on a new 4Runner for my wife. The wife and I both felt good about the deal and were very happy with the process and Dylan as a salesman. I mentioned to Dylan that we had been looking for a used car for our son who was stranded with us when his transmission went out on his way home to visit over the holidays. Dylan said he would look at their inventory, using the parameters I gave him. After working with me until after 10pm one evening, Dylan found the perfect car and the next morning we made a deal we were happy with. Knowing that my son had to get back to his job, Dylan worked extremely fast so both deals could get finalized and both cars could be delivered to our house and my son could get on the road. We have never had service like that at a car dealership, never. Outstanding! We will definitely look to Toyota of Santa Fe first for all future vehicle purchases. Thank you, Dylan and Toyota of Santa Fe for making all that happen so fast and smooth. More
by JSDorton
December 15, 2015
Toyota of Santa Fe all the way! I recently just graduated from college. My father thought it was time for me to get a car on my own. We have always owned Toyotas so naturally this wa I recently just graduated from college. My father thought it was time for me to get a car on my own. We have always owned Toyotas so naturally this was our first stop in car shopping. I was online shopping and came across a hybrid Camry. I emailed the dealership asking for more information. The next day Michael Lopez called asking if I could come in and take a look. Well a few days later I was back in the state and we made the trip over. I did end up driving the Camry, but Michael suggest a Scion. Just to give it a try, I drove it. Later that day I drove off the lot in my brand new Scion. It was literally everything I was looking for. If I knew more people in the market for a car I will send them to Michael. Oh, and we got to meet the GM who was very sweet! More
by A92Molls
Employees Worked With
Michael Lopez, Robert "Bull" Medina
December 13, 2015
Great Experience! I am new to the area so shopping for a new car was a little intimidating for me. After I initially spoke with Michael Lopez, however, I knew that I ha I am new to the area so shopping for a new car was a little intimidating for me. After I initially spoke with Michael Lopez, however, I knew that I had few worries. He brought the car to me on my lunch break to test drive and had things ready for me when I got off work at 5. I worked with Melvin in finance who was very knowledgable and to the point and was able to get me out of there in no time driving my new Dodge Journey. Michael was very helpful during be process and AFTER the sale as well. If you want someone you can trust go to Michael Lopez at Toyota of Santa Fe! More
by beth132
Employees Worked With
Melvin Houston, Michael Lopez
December 11, 2015
Great Service I travelled to Toyota of Santa Fe from Los Lunas because of a car I found on their website. Prior to my visit, I called to ensure the car was still th I travelled to Toyota of Santa Fe from Los Lunas because of a car I found on their website. Prior to my visit, I called to ensure the car was still there and to get some more information before making the hour and a half drive. I was lucky enough to get Michael Lopez on the phone. He went out and made sure the car was there, answered my 500 questions, gave me specific information on the vehicle, and pulled the car fax report for me. I made an appointment to visit the dealership and Michael the next day. Michael was completely understanding when I was running a little late (pesky kids!) When I arrived at the dealership he took me straight to the car without any of the usual fuss that you get when visiting a dealership. We checked it out and immediately went on a lengthy test drive. The car ended up not working for us because of the limited seating and our growing family. Michael was quick to come up with 2 other options for us and didn't try to force the original vehicle on us like a lot of dealerships I've been to. Michael was a kind and understanding sales person. He made the entire car-buying process smooth and easy. They offered us a fair deal on our trade and the negotiation process was pain-free. He was flexible and willing to hear any offer without batting an eye. The only disappointing thing that happened was the guys in the back didn't put gas in the vehicle so we were unable to make it home without stopping for fuel. I sent Michael a quick text to let him know and he immediately called me and offered to send a gift card. He followed up on his promise the next day. He mailed me a $25 gift card and a couple of CD's that I had left in my trade, on his own dime. If that's not excellent service from a sales person, I don't know what is. I would highly recommend Toyota of Santa Fe, and more specifically, Michael Lopez. He'll have our business for years to come! More
by bgrant
Employees Worked With
Michael Lopez
