Toyota of Santa Fe

Brent is the Best! I. Called ahead to let the dealership know when I would be arriving and Brent met me just a few steps in the front door. I had bought a truck twice b I. Called ahead to let the dealership know when I would be arriving and Brent met me just a few steps in the front door. I had bought a truck twice before with Brent and he remembered everything I liked. He took me directly to the vehicle he thought I would like and discussed the new generation Tacoma.features with me during the test drive. We set down and filled out my offer and he insured I got the price and the trade-in value I wanted with absolutely no hassle at all. The dealership had a large tent sale going on at another location and several of the staff were off site and the finance folks were overwhelmed but Brent got me right in with Shelly Cornely the Finance Director to complete the loan/paperwork and my new shiny truck was already waiting outside! What a team! More

Best sales person Michael Lopez is the best! He went above and beyond to help me get what I wanted exactly and at the same time he did everything in order to offer me a Michael Lopez is the best! He went above and beyond to help me get what I wanted exactly and at the same time he did everything in order to offer me a great price. I visited other dealerships before coming to Toyota and Michael Lopez, and every time I felt like I was being pushed and pressured to buy a car I did not really want. Michael was so helpful, friendly, and professional. Right away he understood what I wanted. I really appreciated not wasting my time trying to sell me something I would not be happy with in the long run. He gave me time to think, he showed me different options and there was no pressure (my experience with other dealers was “Sign right now because if you wait an hour the car will be gone”). You can tell he has a lot of knowledge and experience in cars and insurance so it was really nice to do business with someone who knows what he is talking about. If you need a car, I strongly recommend going to Michael Lopez. Not only he is professional but also very friendly and relaxed. He really cares about making his customers happy (not just about making a sale). He doesn’t rush you into making a deal, he spent the whole half day with me and patiently answered all my questions and doubts. I will recommend Michael to family and friends. Thank you, Michael! More

Jamie Dunn is my guy at Toyota I loved working with Jamie Dunn! He is very knowledgable and has excellent customer service skills. There was no pressure and he took his time showing I loved working with Jamie Dunn! He is very knowledgable and has excellent customer service skills. There was no pressure and he took his time showing me different car options. Best car buying experience yet. Jamie is exceptional and I highly recommend him for anyone interested in buying a new or used car. He also followed up and provided the same high level of service after I bought a new 4 runner. More

JOE and team thank you The best person to go to when there is something wrong with your car. My first vehicle from a dealership FJ cruiser love it and thanks to this gentlem The best person to go to when there is something wrong with your car. My first vehicle from a dealership FJ cruiser love it and thanks to this gentlemen its working to its max potential. Thank you JOE for your excellent customer service, also thank you to All the advisors here at Toyota of Santa Fe. More

Simply, Brent Buell is the BEST!!!! Brent Buell was referred to us by the shop where our cars are serviced. Knowing how the Toyota dealers are in Albuquerque we wasted no time in taking Brent Buell was referred to us by the shop where our cars are serviced. Knowing how the Toyota dealers are in Albuquerque we wasted no time in taking the trip to Santa Fe and Toyota of Santa Fe. First, it must be noted that my wife and I both are obsessive/compulsive and analytic. This was obvious to Brent who exhibited exceptional patience and answered all of our questions to our total satisfaction. We decided on a RAV 4, but with front wheel drive, which we knew may have been difficult to get. A short time later Brent calls us and has the EXACT vehicle we desire. Arrangements were made and the entire process was handled efficiently and expertly by Brent and Melvin Houston. Having been in the automobile business many many years ago, I can say our experience with Brent was far better than anything I saw while in the business or on a personal basis in the years following. Brent Buell is a true professional and if you are reading this thinking about purchasing a Toyota, go see Brent, your buying experience will be exceptional. More

Internet Sales/Dylan Leonard EXCELLENT This review is only for the Internet Sales Department; in particular Dylan Leonard. I recently purchased a Tundra at Toyota of Santa Fe from Dylan - This review is only for the Internet Sales Department; in particular Dylan Leonard. I recently purchased a Tundra at Toyota of Santa Fe from Dylan - best experience I have had in purchasing a vehicle. Dylan was very responsive to all of my questions/requests, worked around my schedule, fought to get me a good price, and even delivered the vehicle to my home where I signed all of the paperwork. I never had to step foot in the dealership. I will be sending all of my friends and family to Dylan when they are ready to purchase a new Toyota. More

True customer service!! I had seen a car online that I was interested in, so I called and made an appointment. I was terrified that a car salesman was going to pressure me in I had seen a car online that I was interested in, so I called and made an appointment. I was terrified that a car salesman was going to pressure me into a car that I wasn't sure about, but boy was I wrong! I had the pleasure of meeting Brent. Brent made sure to let me know that I was the one in control. When I decided to make it a done deal, Jay explained all the great finance details with me. Jay was so personable and welcoming! There was absolutely no stress involved, and i owe that to Brent and Jay!!! More

Thanks David Leonard We purchased a used car from ToSF and had a great experience with our salesman, David Leonard. From the initial phone inquiry about inventory to the We purchased a used car from ToSF and had a great experience with our salesman, David Leonard. From the initial phone inquiry about inventory to the follow up installation of some aftermarket parts he made sure to take care of us. There was a small issue with financing interest rates that the dealership straightened out to make right without us asking them to! More

Brent is the man! Brent was excellent - attentive, considerate, and instrumental. Overall, the best car buying experience ever! I will definitely refer everyone I kno Brent was excellent - attentive, considerate, and instrumental. Overall, the best car buying experience ever! I will definitely refer everyone I know to Brent and Toyota of Santa Fe. More