Toyota of Santa Fe
Santa Fe, NM
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Great Experience Car buying can be chaotic! I initially was working with Jamie Tasen. When she told me she was going out of town for a few days I thought I was going t Car buying can be chaotic! I initially was working with Jamie Tasen. When she told me she was going out of town for a few days I thought I was going to have to wait until she returned. Thankfully I didn't! She put me on to her fantastic colleague, Michael Lopez. But when I got the run around from my bank I was ready to give up. I let Mike know that I was not going to make the appointment. He was very understanding and really educated me how the who process works and convinced me to still keep my appointment. I am glad that I made my way to Toyota of Santa Fe! This is the first car buying experience that was not stressful and was smooth sailing and very quick. Thanks to these two and Melvin I am driving the car that I have wanted for a very long time!!! More
Great service from Andy I happened on Andy as my service assistant a few years back and have always asked for him since then. First off, he is very polite, respectful and hel I happened on Andy as my service assistant a few years back and have always asked for him since then. First off, he is very polite, respectful and helpful. He always explains in detail if there is a problem with my truck. Most importantly, I TRUST him. Andy is a great asset to Toyota of Santa Fe. Make sure you don't lose him! More
Fine car, friendship and frito pies! DREADing the whole process of purchasing a new vehicle for my mother..... it had to be done so between the 2 of us - we did our homework, searched the DREADing the whole process of purchasing a new vehicle for my mother..... it had to be done so between the 2 of us - we did our homework, searched the internet/looked online, drove to several dealers & car lots in SF and ABQ, test drove several cars and dealt with some "shady" sales people. We searched carefully - there were some possibilities and after a week of shopping - Beaver Toyota was our final stop. We found the PERFECT car for mother. The price, the make, the model and above all else was the SALES PERSON - MICHAEL LOPEZ. It was MICHAEL who made all the difference! With him, the process seemed effortless, educational and very comfortable. He has a calm, professional demeanor, he knows his product, and his meticulous explanation and attention to detail throughout the process made us feel valued and like we were his only customers. NO pressure! His concerns were mom's need and satisfaction. Michael made it easy, relaxed and we were confident we were buying the perfect car! I highly recommend Michael -he went out of his way to make sure the vehicle was exactly to my mom's specifications - that very day - so she would not have to make a return visit. He gave mother another thorough orientation of the vehicle for her safety before she "flew solo" and drove away. If you need a car, are not sure of the process, - do yourself a favor and see Michael Lopez. Thank you, Michael for this day, for the car, for the experience and for the fabulous Frito pies you bought us for lunch! More
Michael Lopez My new tundra is the 1st vehicle I've purchased. I'm not an individual that writes reviews; however, Michael Lopez earned and deserved this recogniti My new tundra is the 1st vehicle I've purchased. I'm not an individual that writes reviews; however, Michael Lopez earned and deserved this recognition. Michael Lopez is a honest, reliable, knowledgeable, and excellent sales person. He was explained all options available and continuously provided me exceptional customer service. He was involved in the whole sales from start to finish providing me with piece of mind. A true professional is the best way I can describe him. Thanks again, Dante Aragon More
Great Buying Experience I want to give a "BIG" shout out to our salesman Jeff Morris. What a great guy. We haven't bought a new to us vehicle in ten years and was cautious go I want to give a "BIG" shout out to our salesman Jeff Morris. What a great guy. We haven't bought a new to us vehicle in ten years and was cautious going in to the dealer thinking I would just be looking and kicking tires. Well I have to tell you this was by far the best and easiest vehicle deal we've ever experienced. Very polite, knowledgeable and couldn't have been more helpful in making our deal. He really went bat for us.! Jeff I certainly hope you're there for the long run as Toyota of Santa Fe has a good man working for them. I will most certainly refer any and everyone I can to you and the dealership and look forward to doing future business ourselves when it comes time. We absolutely love our 4Runner Trail Premium!!! Jeff again thanks so much for a wonderful buying experience and it was our pleasure to get to know you..."You da Man". Pierre and Mary Jo Carrier Albuquerque, NM More
Dylan Working with Dylan was a pleasant experience. He was courteous, professional and helpful with all his information. I will definately recommend anyo Working with Dylan was a pleasant experience. He was courteous, professional and helpful with all his information. I will definately recommend anyone interested in purchasing a vehicle to talk to Dylan at Toyota of Santa Fe. More
Brent-Integrity, Honesty, and Helpful Brent was recommended by some friends who purchased from him..... We had been long time customers of a Toyota dealership in Albuquerque who didn't see Brent was recommended by some friends who purchased from him..... We had been long time customers of a Toyota dealership in Albuquerque who didn't seem to appreciate our loyalty when we went shopping for a new Tacoma. After a few minutes on the phone with Brent I knew we wanted to do business with him and Toyota if Santa Fe. He assured us that he would do everything he could to earn our business. Without really knowing him we decided to take a chance so we ordered our 2016 Tacoma from him. He understands the importance to keep the customer in the loop- he texted letting us know when our truck was built, transported and delivered. From the moment we walked into the dealership we felt welcomed and appreciated by everyone we encountered..... Without hesitation we would recommend Brent and Toyota of Santa Fe. More
Best salesman Brent! Brent was very knowledgeable and not aggressive when working with me to get exactly what I wanted. He went out of his way to ensure I would be taken c Brent was very knowledgeable and not aggressive when working with me to get exactly what I wanted. He went out of his way to ensure I would be taken care of every step of the process. I appreciated his thoughtful input. He even gave me his cell phone so I could contact him for further questions. Brent exceeded my expectations! I would buy another car from him in Toyota Santa Fe! More
They were truthful and real from the begining. For the first time I bought a new car. Jamie and Shawn worked with me until I had a payment I could fit into my finances. For the first time I bought a new car. Jamie and Shawn worked with me until I had a payment I could fit into my finances. More
Prius Purchase Dylan was excellent. He provided all the needed information and was timely with everything. He made sure everything went smoothly. The downside was Dylan was excellent. He provided all the needed information and was timely with everything. He made sure everything went smoothly. The downside was out of his control and that is doing the final paperwork with the financial people--there has to be a quicker and easier way. More