Toyota of Santa Fe

Great customer service When I went in I was only going in to entertain the idea of possibly buying a Toyota Corolla. But with Kelly's friendly demeanor was great prices the When I went in I was only going in to entertain the idea of possibly buying a Toyota Corolla. But with Kelly's friendly demeanor was great prices the next thing I knew I was driving off the lot with a new car. More

Best car purchasing experience EVER !!! Last Saturday, I purchased a 2012 Honda FIT at Toyota of Santa Fe - and I am so pleased !!! The Sales and Finance Staff at Toyota of Santa Fe made t Last Saturday, I purchased a 2012 Honda FIT at Toyota of Santa Fe - and I am so pleased !!! The Sales and Finance Staff at Toyota of Santa Fe made the whole process of buying a car "user friendly". I guess that is why their ads say "YOU HAVE A BUDDY IN THE BUSINESS". They live up to that statement. First, the Sales Associate who coordinated my sale, MICHAEL LOPEZ, was nothing short of STELLAR!!! He was informative, truthful, helpful, and pleasant. He made a diligent effort to address every concern I had during the negotiating process and beyond - going the extra mile to meet my car-buying needs - showing genuine concern and interest. His General Manager, Francesco Crisafulli, was also impressive. He made a point to introduce himself and had a "CAN DO" attitude, assuring me that he and his staff would do everything possible to satisfy all the musts on my car buying list. He even arranged to contact the prior owner to obtain the rear head rests and extra key that were missing on the Honda FIT. He did this after I had already closed the deal. That is what I call service beyond the sale. Last but not least, I want to commend the Finance Manager, Melvin Houston. He guided me through the complicated process of financing with ease, clarity, and professionalism. He patiently processed my paperwork in the late evening hours, well after the dealership had closed its doors for the day. He made sure I received the best financing rate and warranty package possible - an expert in the field. So, without hesitation, I can say at Toyota of Santa Fe I had the best car purchasing experience EVER!!! More

Excellent Jeff and Kirk were extremley helpful and knowledgeable. They took there time finding me the right car and made the car buying experience very easy. Jeff and Kirk were extremley helpful and knowledgeable. They took there time finding me the right car and made the car buying experience very easy. I would highly recommend both Jeff and Kirk as well as Toyota of Santa Fe More

Extremely helpful Kelly was extremely helpful and considerate as this was my first time purchasing a vehicle. I implied that I was interested in certain cars online and Kelly was extremely helpful and considerate as this was my first time purchasing a vehicle. I implied that I was interested in certain cars online and within minutes received a phone call from her offering to help. When I went in she was extremely helpful and considerate, keeping in mind that safety features and price were a top priority. She offered safe cars with great mileage and assured that I was happy with my final choice. She also offered to help learn every feature my car had to offer and assisted in setting up my bluetooth. All-in-all, I had a great experience purchasing my first vehicle and it would not have been possible without Kelly's help. More

No Haggle Contacted Brent Buell by email detailing exactly the truck I wanted. Brent immediately gave me his best price which was very reasonable and actually a Contacted Brent Buell by email detailing exactly the truck I wanted. Brent immediately gave me his best price which was very reasonable and actually a bit better than average considering these trucks are in high demand. Since I was specific in what I wanted, Brent had to order the truck from Toyota. It took a while to come in but that is Toyota's fault and not Brent's or the Santa Fe dealership's. In the end, the truck came in a month early so that was nice. When it arrived the truck had a few options on it that I did not order and was missing a few that I did. Brent made it right immediately and at no extra cost! Dealing with Brent was excellent. No pressure, no xx, and he got things done. Highly recommend asking fro Brent if you go to Toyota of Santa Fe! More

Semi hopes turned to gold. On Saturday the 13th dun dun dun. My wife and I went to Toyota of Santa Fe with semi high hopes of getting a new SUV, to fit our family needs. We met On Saturday the 13th dun dun dun. My wife and I went to Toyota of Santa Fe with semi high hopes of getting a new SUV, to fit our family needs. We met Michael Lopez who right away treated us like we were family. We told him what we needed and our interests of two models. The RAV4 and 4runner, Michael encouraged us to test drive both to get the feel of the difference. He never pressured us into going for one specific model, he worked hard on getting us the deal we wanted. Michael gave us the best for our trade in, which was hard letting our Tacoma go. In the end we loved and got us a RAV4 thanks to Michael who worked with us and making our trip worthwhile. Also we will be returning to Toyota of Santa Fe for future purchases and Michael is the man to go to. -Adrian Romero More

Reffered to us by former employee Brent found a near perfect match for our criteria. He was patient and easy to talk with while we worked through the process. Would recommend him to Brent found a near perfect match for our criteria. He was patient and easy to talk with while we worked through the process. Would recommend him to anyone looking for a Toyota. More

Michael Lopez Sales Associate I recently had the opportunity to have Michael Lopez, to be the Sales Associate to assist myself and my girlfriend in acquiring a new vehicle and help I recently had the opportunity to have Michael Lopez, to be the Sales Associate to assist myself and my girlfriend in acquiring a new vehicle and help us trade in my girlfriends pickup truck. The experience that Michael provided was above and beyond, any other experience I have ever had at a dealership. Not only did Michael provide great customer service he treated us as if we were long time friends or family. The way he treated my girlfriend impressed me, he showed he cared about her wants and needs as well as building a great rapport with us. Toyota of Santa Fe is very fortunate to have the qualities that Michael Lopez brings to the Company, Business, and all of his customers. thank you for having such a great Sales Associate named Michael Lopez working for you. More

I Love my Toyota!! Wonderful dealership with excellent customer service!! Everyone is friendly and helpful. I will never use another dealership for future Toyota purchas Wonderful dealership with excellent customer service!! Everyone is friendly and helpful. I will never use another dealership for future Toyota purchases. Best in the state by far. Thank you!!! More

Perfect Match Brent was recommended to me by a friend, and I called to tell him what I wanted. Santa Fe Toyota had just received a lease back that he thought was a Brent was recommended to me by a friend, and I called to tell him what I wanted. Santa Fe Toyota had just received a lease back that he thought was a good match for me, and it was exactly what I was looking for. Brent was knowledgeable, and pleasant to work with and he walked me through the deal with comfort. I highly recommend him. Great guy. More