
Toyota of Santa Fe
Santa Fe, NM
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I'd recommend this dealer with caveats. They continually try to upsell me on services I don't need (both per the owner's manual and in consultation with other, non-dealer mechanics), AND th They continually try to upsell me on services I don't need (both per the owner's manual and in consultation with other, non-dealer mechanics), AND they have now instituted a 3% fee for using a credit card. I expressed my displeasure with the new fee if I choose to use a credit card. The service tech said it was a corporate Toyota decision, not a local dealer decision. I'm not sure I believe that. In any case, beware of being continually pressured to have services done that are not necessary, and of this new (August 2025) credit card fee. More
Roger, Carl and the other service staff I encountered were all friendly, attentive, and knowledgeable-- I was nervous to take my RAV4 to the dealership for service because I thought it would be too expen were all friendly, attentive, and knowledgeable-- I was nervous to take my RAV4 to the dealership for service because I thought it would be too expensive, but it was less than expected and the level of service far surpassed my expectations. I'm really glad to have such a great Toyota service dept. here in Santa fe! Oh, and Ernie got me to and from my home as quick as can be-- 5 star service all around! More
Since my 2013 Tacoma has over 328,000 miles I rely on this service center to advise me on how to keep my truck running smoothly. So far, so good. Gives me great peace of mind. this service center to advise me on how to keep my truck running smoothly. So far, so good. Gives me great peace of mind. More
Roger and Carl were very clear and competent about some challenging issues during a busy day. challenging issues during a busy day. More
Mr. Manzanares and Mr. Pino were great. My purchase was smooth and fast. I give them both a 10 out of 10. smooth and fast. I give them both a 10 out of 10. More
Very efficient and communicated well. Service advisor Adrian Medina and shuttle driver Francisco Ortega ROCK!! Everything went as planned and scheduled. No surprises. Very professional an Service advisor Adrian Medina and shuttle driver Francisco Ortega ROCK!! Everything went as planned and scheduled. No surprises. Very professional and courteous. Loving this dealership!! More
Quick service. It was a real buzz kill to have a service rep follow me out to my car thinking I took his pen. Is Toyota so hard up it can't provide it's service peo It was a real buzz kill to have a service rep follow me out to my car thinking I took his pen. Is Toyota so hard up it can't provide it's service people with enough cheap pens? More
You're was wonderful! !!! He helped get me into a reliable vehicle. Thank you so much !!! He helped get me into a reliable vehicle. Thank you so much More
I always feel welcome, knowing that my service needs will be satisfied. And their communication with updates to progress via text increases my assurance further. be satisfied. And their communication with updates to progress via text increases my assurance further. More