Toyota of Santa Barbara
Goleta, CA
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I Purchased a white 2010 Scion xB from David O'Dwyer. The car was in perfect condition and was freshly washed when I picked it up. David was able to put me in the exact vehicle I wanted and was able to The car was in perfect condition and was freshly washed when I picked it up. David was able to put me in the exact vehicle I wanted and was able to give me a competitive price. I was treated with the upmost professionalism and courtesy. I will be buying my next vehicle from Toyota of Santa Barbara. More
I got an interior repair and car was returned to me full of ash from local fire. the window had been left open over night. the service guy rubbed the ash into the cream leather interior and tried to send of ash from local fire. the window had been left open over night. the service guy rubbed the ash into the cream leather interior and tried to send me home. when I complained, management at the dealer where quick to become defensive and claim they had done nothing wrong. no apology! I had to take my car to get an interior cleaning somewhere else. More
Toyota of Santa Barbara, Matt Haas specifically, but all employees, has consistently given me excellent service. He always calls, explains, and gives me the best price (applies specials, etc). Like most pe employees, has consistently given me excellent service. He always calls, explains, and gives me the best price (applies specials, etc). Like most people, I hate car "issues", and they are kept to a minimum here. More
I had to get some covers for my car seats and i went so that i could get help putting them on, Hai Le was very helpful, he helped me put the seat covers on. He has always been very helpul when we bought th that i could get help putting them on, Hai Le was very helpful, he helped me put the seat covers on. He has always been very helpul when we bought the car he helped us out. All employees at this dealer are very friendly and helpful they will always help you with whatever you need help with and with any questions you have. More
I went into Toyota Santa Barbara with a clear intention of what I wanted, a 2009 Toyota Yaris, the out-of-the door price, monthly payment, interest rate, and trade-in amount for my Camry. Within a day and of what I wanted, a 2009 Toyota Yaris, the out-of-the door price, monthly payment, interest rate, and trade-in amount for my Camry. Within a day and a half we had reached a deal! Joe was honest, sweet, and informative, he made us feel relaxed and comfortable, no pressure. Frank was determined to find a win/win that worked for all of us. He listened to what my desires and needs were and made it happen. Wes was funny, willing to stay beyond hours to meet our deadline, and efficient in closing the deal. Conrad was warm and welcoming, very thorough in making sure we understood how everything worked on the car. He made us feel very taken care of. Adam was clear, efficient, and honest, letting us know exactly what we needed or not regarding gap insurance. I am grateful to Toyota of Santa Barbara for making buying our car an extremely easy and pleasant experience. Thanks for the excellent service! In gratitude, Erin and Moizee’ More
Toyota of Santa Barbara has the new school winning attitude: Totally honest & up-front staff, no gimmicks, honest about inventory and quotes, flexibility, internet savvy, and the best price for litera attitude: Totally honest & up-front staff, no gimmicks, honest about inventory and quotes, flexibility, internet savvy, and the best price for literally hundreds of miles. I negotiated a price over the phone and through email and within 36 hours of first contact I owned the truck. Go the extra mile if you have to, it's worth it! More
I walked into SB Toyota and walked out with the 2009 Prius Touring of my choice. (I had previously bought 2 Priuses there; one was destroyed in the Tea Fire, along with my home.) Sid's service was excel Prius Touring of my choice. (I had previously bought 2 Priuses there; one was destroyed in the Tea Fire, along with my home.) Sid's service was excellent; he gave us a good discount because we were fire victims; and the whole experience was entirely positive. I have worked with this dealership for many years, service all of my Toyotas there, and give them the highest marks. Sid in particular is a pleasure to deal with; no high pressure, instead interesting conversation (much having nothing to do with cars), and first-rate results. More
Once I showed up to the dealership, I was greeted and brought water and didn't feel pressured to make any huge decisions like I have in the past at other dealerships. Conrad made me feel calm and collect brought water and didn't feel pressured to make any huge decisions like I have in the past at other dealerships. Conrad made me feel calm and collected and showed me numerous cars without making me feel bad for working so hard for me. My overall experience was great because when I left the dealership, I was happy with the service, the experience with everyone in the office, the condition of my used car, and the price. I would highly recommend this dealership and especially the dealer, Conrad Brooks, because of the service I received when I was there. More
I have purchased cars from Hai before and will continue to do so. I went through several choices of cars before deciding on which one to purchase and Hai never tired of getting me information that I reque to do so. I went through several choices of cars before deciding on which one to purchase and Hai never tired of getting me information that I requested. When I finally chose the car and model I wanted, he spent a long time trying to find it. After purchasing the car, he followed up on every detail, even helping me install car seat covers I purchased elsewhere. I have his cell phone and email and can ALWAYS reach him with a question or problem. If you are going to buy a toyota (and you are nuts if you dont), buy from him. More
After dealing with other dealerships in the central California area I recieved the best response from Toyota of Santa Barbara ie, Conrad Brooks and Wes Hoser. These two gentlemen were extremely profes California area I recieved the best response from Toyota of Santa Barbara ie, Conrad Brooks and Wes Hoser. These two gentlemen were extremely professinal and worked as hard as anyone I have ever dealt with to find me the vehicle that I wanted. They hustled to get me the one and only vehicle that was available in the central and southern California regions and because of their great help I got the exact vehicle in the color I wanted and with all of the options and accessories I was looking for. And above all I was very satisfied with the price I got. Because of Conrad and Wes, Toyota of Santa Barbara for all intents and purposes has gained a lifetime customer. More