Toyota of Santa Barbara
Goleta, CA
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John was very competent and pleasant to deal with. Highly recommended! We have had other experiences that were not nearly as good. John took a very personal care for us and was sensitive to what our needs we recommended! We have had other experiences that were not nearly as good. John took a very personal care for us and was sensitive to what our needs were, and was also helpful when it came to arranging financing. More
Very friendly, receptive to my needs, alerted me to something in my price range and came to my office to deliver paperwork to me. What also helped was weeks later when I went in for something else, the something in my price range and came to my office to deliver paperwork to me. What also helped was weeks later when I went in for something else, the salesman remembered me by name. It is nice to be remembered. More
The deal that i got on my new car was great, it did not take much time like other car dealers. The sales person Conrad gave me all the information and show me all the controls on my new car, he was patient take much time like other car dealers. The sales person Conrad gave me all the information and show me all the controls on my new car, he was patient with me. I'll definitely be back and recommend to others this dealer. More
After seeing the vehicle online, I called and spoke with Hector. He invited me to come see the car--he would have it ready for me. Upon arriving, the car was in the front lot ready to go. After the test Hector. He invited me to come see the car--he would have it ready for me. Upon arriving, the car was in the front lot ready to go. After the test drive, he helped me with my trade-in and gave me a great price on my 'new' car. He even pointed out how I could save money on financing. He was helpful & friendly, but not pushy. The whole experience was very nice. I would definitely buy from this dealer again. And, I have recommended my friends to them. More
Went to get a new car. Didn't come with everything it was supposed to. When we asked for a refund on the items missing we were made fun of like we were poor and were making a big deal out of a small amount supposed to. When we asked for a refund on the items missing we were made fun of like we were poor and were making a big deal out of a small amount of money. We were told to basically shut up and be happy we got a good deal on the truck. we were even asked by the salesgirl if we wanted to not take the truck over the equipment not provided. When we got home, more items were missing. When we called about that, my son was accused of lying. This dealership gives car salesmen a bad name. I will never by a Toyota and if I break down and do so it will never be from this dealership. More
James and Grace Douthitt We have been looking for a used James and Grace Douthitt We have been looking for a used car for qabout a month with ne luck. Our daughter referred us to Toyota of Santa Barbara. Co James and Grace Douthitt We have been looking for a used car for qabout a month with ne luck. Our daughter referred us to Toyota of Santa Barbara. Conrad Brooks was the first sales person to contact us. This guy was polite, friendly, professional and NOT pushy. It took Conrad two weeks of trying hard to find us the exact car we wanted. Also he worked hard to get us the price and monthly payment we could handle. I have already referred friends to Conrad. We will shop their again. Thankyou Conrad. More
I have been going to Toyota of Santa Barbara for over 20 years now. The staff is consistently incredible. Friendly, service oriented and professional. They stand behind their product and they value the re years now. The staff is consistently incredible. Friendly, service oriented and professional. They stand behind their product and they value the relationship. Over the years there have been a few issues and I am incredibly impressed by the professionalism and the respect I experienced. I recently ran in to Zegory downtown. We bought our latest car, a Prius, from him. I wanted to thank him and the dealership for the generous program they implemented at my daughter's high school. During the conversation, I explained that the benefits of the navigation device and other programs on the device were lost on me. He was very helpful and asked when I could come in so he could give me a tutorial (even though I have the CD). I appreciate being treated as a valued customer and Toyota of Santa Barbara appears to have infused this quality in their business ethos. More
GREAT CAR BUYING EXPERIENCE. See John's (Carlisle) and David's team. Ask for them personally. Best Toyota car buying experience--and I am a Toyota guy from way back! Did everything to make experience p David's team. Ask for them personally. Best Toyota car buying experience--and I am a Toyota guy from way back! Did everything to make experience pleasant. Drive from all over Southern California to see this dealer. More
I made it very clear before I set foot in the door. I had been in "text" conversations with David letting him know exactly what I want, what I expected on my trade in, and what I was willing to pay. He had been in "text" conversations with David letting him know exactly what I want, what I expected on my trade in, and what I was willing to pay. He made all that happen and all I had to do was coming in and do the 3 signatures, the 200 initials, grab the keys and I was out the door. I am busy during the day and commute so I really didn't want to hang around after work dealing with car salesmen. David made it happen and I was out the door in about an hour. Cheers to David! More
The staff at Toyota was very helpful during my most recent search for a new car. Chris was knowledgeable as well as friendly. I will definitely purchase my new car at Toyota. Chris really showed me recent search for a new car. Chris was knowledgeable as well as friendly. I will definitely purchase my new car at Toyota. Chris really showed me just how superior the Toyota brand is compared to other vehicles. Thanks Chris!!! More