Toyota of Santa Barbara
Goleta, CA
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Very good experience like always they are very professional responsible great work on my Toyota sienna they always check everything to make sure that I am safe driving it they’re always on time pr professional responsible great work on my Toyota sienna they always check everything to make sure that I am safe driving it they’re always on time promise if if my car needs something else they will immediately call to let me know and asked if I wanted to have it fixed. More
Our head set would not work to change stations. They charged $170 for diagnostic s and disconnected my steering wheel control which worked fine. Now they want to replace everything for $1450!!! I’m so charged $170 for diagnostic s and disconnected my steering wheel control which worked fine. Now they want to replace everything for $1450!!! I’m so disappointed in this service!! I want my headset the way it was when I brought it in this morning. Now nothing works’!!!!!! More
Crooks! I bought a used trade-in and upon getting it home discovered the locking mechanism malfunctioning. I brought it back the next morning and they said their mechanic would look at it. I would bri home discovered the locking mechanism malfunctioning. I brought it back the next morning and they said their mechanic would look at it. I would bring it back about 20 times with the same issue and each time they said their mechanic would look at it. Maybe he looked at it but nothing was corrected and all this added up to over 2 thousand dollars and countless hours and waiting for management to return my calls. In the end the direct manager to me was reassigned to another dealership and Toyota never acknowledged my issue. Maybe it's luck of the draw but you should NEVER rely on luck when purchasing a vehicle. More
Justin Service Writer was great. I had an excellent experience. Would recommend service to my friends. My repair was explained in detail. Quality customer service. experience. Would recommend service to my friends. My repair was explained in detail. Quality customer service. More
Great serviceBrought truck in Friday night with bad Great service Brought truck in Friday night with bad coolant leak and had no appointment Got a call by around noon Saturday with problem addressed Great service Brought truck in Friday night with bad coolant leak and had no appointment Got a call by around noon Saturday with problem addressed Thanks! Russ K More
Tod at Toyota of SB took my original cal promptly and advised me about having my car towed to dealership. After car was there, he called me with a thorough estimate of likely problem and estimated charge advised me about having my car towed to dealership. After car was there, he called me with a thorough estimate of likely problem and estimated charges. Repairs and battery replacement were completed very expeditiously, and car was ready much earlier than I had anticipated! More