Toyota of Runnemede

Nancy is a wonderful person. She also loves her job and it shows. When I leased my car in October of 2010, I was concerned for a few reasons. I recently retired and am on a "fixed income". That did not s it shows. When I leased my car in October of 2010, I was concerned for a few reasons. I recently retired and am on a "fixed income". That did not stop Nancy from providing several options within my price range to choose from. I drove each one and came back to the Scion - because it was cute. And Nancy made it happen for me. She is both personable and professional. She puts you at ease and makes car shopping a pleasure. EVERYTHING was gone over with the car and the dreaded paperwork, and yet I still felt comfortable and well taken care of. I never felt antsy, annoyed or any of those feelings when you're signing what seems to be your life away. Her nurturing personality makes her conscious of her client's comfort and that speaks volumes. She is an asset to the company, and I did send a letter to the store manager after I purchased my car to let them know. P.S. - I never had any hesitation getting behind the wheel of a Toyota product, even when all the drama was going on with the vehicle issues in the headlines. I stand behind the company and its reputation every day. More

I was referred to Nancy Lynch by a good friend of mine who told me she had been excellent to deal with and made them feel comfortable and right at home without putting any undue pressure on them so I took who told me she had been excellent to deal with and made them feel comfortable and right at home without putting any undue pressure on them so I took the chance and met with her a couple of years ago. Boy were they spot on! She made me feel very at ease and like I had known her for a long time. She continues to stay in touch and understands my needs and works out the best deal that I can afford. I would highly recommend her to anyone I know looking for a Toyota! More

Lisa waas very helpful in explaining the information about the Camary. The deals and promotions that were available. When I picked up my Camary she explained the working of my new car and even set up m about the Camary. The deals and promotions that were available. When I picked up my Camary she explained the working of my new car and even set up my bluetooth to get me started. I was very pleased with the service I received and would recommend Toyota of Runnemede to anyone looking for a car. More

Very friendly sales and service. I'm very satisfied with Lisa in Sales and with their Service Dept. They also keep in communication with me. On one visit with the service department for routine service, the Lisa in Sales and with their Service Dept. They also keep in communication with me. On one visit with the service department for routine service, the serviceman found something wrong which would have caused a problem in the near future. More

Absolutely horrible service. I should have never have come here. I got ripped off and sexually harassed the entire time I was here. You're staff should all be fired and run off to the local corner car come here. I got ripped off and sexually harassed the entire time I was here. You're staff should all be fired and run off to the local corner car lot at best. I deeply regret having an email address that a dumb customer of your's confused with her own, because I don't want your emails and have asked repeatedly asked for it to be removed. You people really suck and I wish you out of business. More

I gave them a rating of 5 (great) in all categories because, in my situation, I was having work done on my old car and by the time I got to the dealership the old car had already been appraised and Don because, in my situation, I was having work done on my old car and by the time I got to the dealership the old car had already been appraised and Donny was ready with a couple vehicles I could test drive. The whole buying experience was quick, trouble free, and very pleasant. I am very happy with my purchase and I would recommend the dealership and Donny Cahall to my friends and family. More

Jeff made this sale easier than any other vehicle purchase I have make. He greeted us the door, asked us what I was looking for and was extremely knowledgeable of the SUV and its features. What imp purchase I have make. He greeted us the door, asked us what I was looking for and was extremely knowledgeable of the SUV and its features. What impressed me most was his approach with all charges that would be paid, nothing was hidden. Jeff worked with me on the pricing and got me exactly what I was looking for! More

Buying a car has never been something I enjoy doing. I typically cringe when I see the sales person heading my way because they are going for the hard sell. Well Mike made this rather pleasurable experie typically cringe when I see the sales person heading my way because they are going for the hard sell. Well Mike made this rather pleasurable experience. There were no shenanigans. I would definitely recommend Mike Spina and the Toyota of Runnemede family More

I have been disappointed with toyota quality since I bought the car I own.(my first toyota) We have much better experiences with the 2 Honda auto's we own. ( also new ) Worse--- during the first yea bought the car I own.(my first toyota) We have much better experiences with the 2 Honda auto's we own. ( also new ) Worse--- during the first year the service department and dealer manager at Runnemede NJ Toyota provided extremely poor service and treated me disrespectfully. I still have a seat issue with my car but during my last service visit I could see an improvement especially from the new service manager at the dealership. I am hoping to resolve all the problems with my Prius but if toyota does not come through this will be last toyota I own and my family will stick to Honda or other auto maker products More

THIS WOULD BE MY SECOND TIME THERE.I WAS TO MEET A SALESMEN NAMED JOHN GARNELLI,BUT HE LEFT ME A MESSAGE TO TALK TO JOSE TORRES. ME AND MY WIFE ARRIVED AND HE WAS WITH SOMEONE. WHEN HE GOT TO US TOLD SALESMEN NAMED JOHN GARNELLI,BUT HE LEFT ME A MESSAGE TO TALK TO JOSE TORRES. ME AND MY WIFE ARRIVED AND HE WAS WITH SOMEONE. WHEN HE GOT TO US TOLD HIM THE CAR THAT I TAKED TO JOHN G AND SAW THE CAR ON THE IHTERNET THE GAMES BEGAN I THE LOOK ON HIS FACE AND I PRINYED A COPY TO TAKE WITH ME. WELL JOSE NEVER EXPLAINED THE CAR WENT OVER NOTHING AT ALL HE PUT A TAG ON IT WE WENT FOR A TEST DRIVE CAME BACK. I TOLD HIM THERE WAS CONCERNS RIGHT IHFRONT MY LIKE BLEW ME OFF I KNOW WHY INTERNET.PRICE WAS NOT THE SAME AS ON YOUR WINDOW JOHN G WAS MY SALESMEN FIRST AND THEY BOTH Had TO SPLIT THE DEAL. NOT MY PROBLEM HE ACTED LIKE HE DID NOT WANT NOTHING TO DO WITH US.I ASKED HIM TO COME DOWN ON THE CAR HE SAYS TURNS THE PAPER TO ME AND MY WIFE SHOWS TESE NUMBERS IT IS WHAT IS. THEN I WE ARE WAITING FOR BANK APPROVAL JOSE NEVER ASKED ME FOR A DEPOSIT TO HOLD THAT CAR.THE CAR GETS BOUGHT BY THE BANK WERE DONE THE PAPER MY WIFE SAYS JOSE DOES IT HAVE GAS AND CLEANED UP JOSE SAYS,IT HAS A HALF A TANK WELL SHE ALMOST RAN OUT OR GAS AS SOON AS WE LEFT BELL WENT OFF SHE SAID CAR COULD OF BEEN CLEANED BETTER.I TRIED CALLING THE MANAGER OF TOYOTA OR RUNNEMEDE EVEN EMAIL LEFT MY NUMBER WITH CASHIER WHEN I PICKED MY TAGS UP NO CALL BACK. THE ONLY 2 PEOPLE THAT HELPED THAT I GIVE A HARD THANK YOU TO IS MIKE IN FINIANCE WORKED TO GET DEAL DONE I THAK YOU ALSO MY FIRST SALESMEN I CONTACTED JOHN GARNELLI HE KEPT IN TOUCH WITH ME I THANK YOU. GARY PERRONE More