Toyota of Rockwall - Service Center

Service is very fast and efficient, definitely doing all of my service at Toyota of Rockwall! of my service at Toyota of Rockwall! More

First time to have my Toyota serviced, will be glad to do it again. Service was 1st rate, and Kasey was great with help and information. it again. Service was 1st rate, and Kasey was great with help and information. More

They didn’t text me about updates nor even told me when my car was ready for pick up my car was ready for pick up More

Mostly good! Waited 10 minutes upon my appointment for someone to help me. I was only customer there. Greasy hand print on my right front seat bottom when I pick Waited 10 minutes upon my appointment for someone to help me. I was only customer there. Greasy hand print on my right front seat bottom when I picked up, a/c not in for me. Everything else as expected. Staff super nice. More

Everyone was friendly and professional. While my vehicle was there updated frequently. Thanks appreciate Mick. While my vehicle was there updated frequently. Thanks appreciate Mick. More

Earlier this week I picked up the vehicle only to find out that the issue was not resolved. I was asked to bring it back the next day. After bringing it back a second time the issue was not resolved and out that the issue was not resolved. I was asked to bring it back the next day. After bringing it back a second time the issue was not resolved and the service advisor indicated that "there was nothing else to be done". So I am left with the vehicle with no resolution. More

My experience with Toyota Rockwall has been consistently exceptional. I have Brian the past two times as my Advisor, and he has upheld the bar of service excellence. He has tended to my needs and shown mu exceptional. I have Brian the past two times as my Advisor, and he has upheld the bar of service excellence. He has tended to my needs and shown much professionalism in the process. More

Mick is the man! Great service, I only use Mick for my Toyota service advisor Great service, I only use Mick for my Toyota service advisor More

The service center is great. I would buy a toyota from any other dealership except Mckinney. I would buy a toyota from any other dealership except Mckinney. More

The service I received at Toyota was excellent. From the moment I arrived to drop off my Toyota Tundra for repairs, the staff was prepared and professional. They already had a rental vehicle ready From the moment I arrived to drop off my Toyota Tundra for repairs, the staff was prepared and professional. They already had a rental vehicle ready for me, which allowed me to continue with my daily responsibilities without interruption. The entire process was smooth and efficient. I truly appreciated the fact that they took care of everything in advance, ensuring that I wouldn’t have to wait. Their attention to customer convenience and high level of service made the experience outstanding. I am very satisfied with the way I was treated and would not hesitate to return for future service needs. More