Toyota of Rockwall - Service Center

Excellent. Everything went very Well from the time I drove in until I left. Casey was very friendly and polite. She was business like and the car was clean when Everything went very Well from the time I drove in until I left. Casey was very friendly and polite. She was business like and the car was clean when I it was returned . More

Toyota of Rockwall's Service Department is The BEST I've been using Toyota of Rockwall's service department solely since I purchased my vehicle. Carl is the service adviser I've primarily used and he ma I've been using Toyota of Rockwall's service department solely since I purchased my vehicle. Carl is the service adviser I've primarily used and he makes you feel like he's your best bud and that there are no other customers in the facility. I thought I only got this kind of treatment, but over the years have seen everyone who gets Carl getting the same. Don't get me wrong, all of the staff is beyond nice, but since I mostly deal with Carl I can attest to his honesty and professionalism. Carl serves as the best rep possible for Toyota as he makes me want to continue my relationship with the company by purchasing my next vehicle thru them because I know I will receive excellent care when/if I have to bring my car in for service. I don't have the desire to do this for a lot of other services I get from other institutions, but I make the attempt to contact the service manager every time I go in for service just to secure that management knows without a doubt I appreciate Carl and the staff in the service department. Whatever they are paying him, it should be increased. If you need service on your Toyota, Lexus, Scion or other vehicle, I'd suggest you utilize Toyota of Rockwall and ask for Carl. More

GREATEST PLACE ON EARTH!!!!!! Justin and leroy are the best service i have ever come accross, they were friendly and eager to please. My car was taken care of in a jiffy, and my ti Justin and leroy are the best service i have ever come accross, they were friendly and eager to please. My car was taken care of in a jiffy, and my tire aint flat no more. More

Best dealership ever! I've purchased 3 vehicles from this dealer. I've also referred my sister, who is currently leasing from here as well. The staff is cheerful and atte I've purchased 3 vehicles from this dealer. I've also referred my sister, who is currently leasing from here as well. The staff is cheerful and attentive. Service department is top notch. More

The greeting was great the visit was too The overall experience is great from the greeting to the mechanic Josh Perkins great work on my car the service manager Carl David taking care of me a The overall experience is great from the greeting to the mechanic Josh Perkins great work on my car the service manager Carl David taking care of me and last the car wash it was all the best Thanks Toyota of Rockwall More

Speedy and thorough!!! They even repaired a chip on my windshield wile I waited!!! I'll be so glad when all the construction is over with!!! Wouldn't take my Toyota anywhe They even repaired a chip on my windshield wile I waited!!! I'll be so glad when all the construction is over with!!! Wouldn't take my Toyota anywhere else!!! More

Great dealer experience! My first impression was very clean and organized. I arrived early and they got me in right away. The Service Writer went over everything I need and I My first impression was very clean and organized. I arrived early and they got me in right away. The Service Writer went over everything I need and I fully understood what was going to take place. Toyota of Rockwall makes you very comfortable while you wait and the wait was not long. My car was returned to me well within the time frame given and cleaner than when I went in. Thank you Toyota of Rockwall for a great dealer experience! More

Corolla Service & Repairs I had my 2009 Corolla's 80,000 mile service completed, new tires mounted, brake system flushed and serviced and an axle boot replaced. The vehicle dr I had my 2009 Corolla's 80,000 mile service completed, new tires mounted, brake system flushed and serviced and an axle boot replaced. The vehicle drives and rides like new, now. I was considering selling the car as I drive it less than 5,000 miles a year, but think I'll keep it now. More

Outstanding Service Great folks with service in mind. Was in and out quickly and they even washed the car. I will continue to use Toyota of Rockwall for all of my servi Great folks with service in mind. Was in and out quickly and they even washed the car. I will continue to use Toyota of Rockwall for all of my service and maintenance needs. More

5000 mile service - Great experience Representative was friendly and very helpful. The service was performed quickly. In addition, the service team washed my car. The service was profe Representative was friendly and very helpful. The service was performed quickly. In addition, the service team washed my car. The service was professional and complete. More