3,439 Reviews of Toyota of Rockwall - Service Center
Went in for a normal maintenance and wanted a brake flush and a state inspection. I authorized both since they were up front of the cost of both. Time to pay and the cost was about $100 more since the quoted and a state inspection. I authorized both since they were up front of the cost of both. Time to pay and the cost was about $100 more since the quoted price on a brake flush apparently didn’t include labor. Surprise!! Also state inspection was never done. Not a fan of dealers. Always need to go back to remember why I hate going to dealers for work on my car. More
Great customer service and keep you informed as the process moves along . Thanks for the good job process moves along . Thanks for the good job More
Always great service! They call me and remind me of any up coming appointments. Wished they washed vehicles They call me and remind me of any up coming appointments. Wished they washed vehicles More
Great service center at Toyota of Rockwall. Service reps are professional and very helpful. Last trip for routine service, I also needed to pick up a second key fob that wasn’t available wh Service reps are professional and very helpful. Last trip for routine service, I also needed to pick up a second key fob that wasn’t available when the car was purchased new. The service rep had ordered it without me asking and was ready when I picked up my car. Very pleased to have a great service center near my home for my Toyotas. More
Very clean dealership. People were very friendly and helpful. I was able to do my work remotely and my car was serviced quickly. I enjoyed the multi-inspectuon and video People were very friendly and helpful. I was able to do my work remotely and my car was serviced quickly. I enjoyed the multi-inspectuon and video details on pertinent items. The prices for the services are a bit high. That is about the only negative thing I have to say. More
Outstanding Service Advisor. Thank you for all of your assistance each and every time when I bring vehicle in for service Thank you for all of your assistance each and every time when I bring vehicle in for service More
Very courteous and professional. I pass a Toyota dealership near my home to get my vehicle serviced at Toyota of Rockwall. I pass a Toyota dealership near my home to get my vehicle serviced at Toyota of Rockwall. More
Great service and communication. I always go to Toyota Rockwall for all my service needs for my 2014 RAV4. I trust them with my vehicle. I always go to Toyota Rockwall for all my service needs for my 2014 RAV4. I trust them with my vehicle. More