Toyota of Rock Hill
Rock Hill, SC
Filter Reviews by Keyword
By Type
Showing 1,046 reviews
I purchased my first Toyota in May(Certified '09 Corolla). The whole experience was great!! Completely hassle free!! Friendly staff!! I couldn't be happier with my Corolla!! I just took it for 1st o Corolla). The whole experience was great!! Completely hassle free!! Friendly staff!! I couldn't be happier with my Corolla!! I just took it for 1st oil change & tire rotation at the new location & that was also a good experience... I highly recommend Toyota of Rock Hill!! More
After looking for several months,I found my dream car at the this dealership, but was told I could not test drive because they needed to fix something first. They said I could just buy it without test-driv the this dealership, but was told I could not test drive because they needed to fix something first. They said I could just buy it without test-driving and I told them that was not an option for me. I filled out all the necessary paperwork on the car, had a co-signer fill out all the necessary paperwork and they said "don't worry we know how great it is when you finally find the car you want and we will make sure to call you as soon as it's ready to test-drive." "We want you to tell all your friends about your great experience with us" Instead they called me the NEXT DAY to tell me that they sold the car to someone else! I am NOT HAPPY with this dealership. I will not be back to purchase another car from them and I would not recommend it to anyone else. More
Very friendly and professional in helping us with purchase of a new car. Our trade in was priced above what we expected and there were no hidden surprises or costs in the price of the car. We purch purchase of a new car. Our trade in was priced above what we expected and there were no hidden surprises or costs in the price of the car. We purchased what we wanted at the expected price. More
Over the last 5 years I have received excellent service. Both David B and Holly have been friendly, honest and efficient in handling my service needs. I highly recommend this dealership. I trust the servi Both David B and Holly have been friendly, honest and efficient in handling my service needs. I highly recommend this dealership. I trust the service quality and have only had trouble when I have not used Toyota Service. More
Everything went very well. My car was taken at the appointment time, service took about 2 hours. Everyone was very helpful and curteous. The cashier even offered to get coffee or a drink for everyon appointment time, service took about 2 hours. Everyone was very helpful and curteous. The cashier even offered to get coffee or a drink for everyone in the waiting room. The service writer came and explained everything to me when my car was finished. More
I bought my Toyoto Tundra in 2007. Having gone through the dealership changeover I am very happy with the transition that occcured. Some promises were made through the original dealership by the Sales Man the dealership changeover I am very happy with the transition that occcured. Some promises were made through the original dealership by the Sales Manager that were above and beyond the new dealerships perview.Al Shifferd was most accomidating and Mike Reidy made it happen. My go to person at Toyoto of Rock Hill is Holly Hinson and she has always been extremely helpful in working within my time frame to do my service.If you guys would step up and build a dually pickup truck I would buy one tomorrow. My thanks for allowing me to express my gratitude for the wonderful service I have received and will continue to receive in the future. Sincerely, Steve Gardner More
paul [powell was the best salesman around rock hill i had shopped many and the charlotte area also.i was in the market for a used car.the staff was very friendly.i would definately reccomend this salesman an shopped many and the charlotte area also.i was in the market for a used car.the staff was very friendly.i would definately reccomend this salesman and finance dept to anyone in the market for a car. More
Do not go to this dealership as they do NOT honor their deals. Also, one of the sales staff was argumentative and insulting about another brand of car. We were promised 0% financing on a car IN WRITING b deals. Also, one of the sales staff was argumentative and insulting about another brand of car. We were promised 0% financing on a car IN WRITING but after the deal was done, we were told that we received "incentives" and no 0% was available. We were NEVER told we were being given any incentives. They are either imcompetent or dishonest. Called Toyota corporate and they were of NO help. Simply sent me back to the dealership to be told the same thing again. I bought a different car at a great price from a wonderful dealership. More
I enjoyed my entire visit buying my truck!! Paul listened to what we wanted and set us up! I appreciated the fast and professional service! I will recommend this dealer to others. I appreciated t listened to what we wanted and set us up! I appreciated the fast and professional service! I will recommend this dealer to others. I appreciated the courtesy beverages and was even offered pizza that was their dinner! More
Greg was very straight forward, friendly, and sincere, general manager, and all I had contact were were very nice and made me feel at home and appreciated. I got a good price on a great car. The selecti general manager, and all I had contact were were very nice and made me feel at home and appreciated. I got a good price on a great car. The selection was better than other dealers in the area. I will refer this dealership to others who want to buy a car without hours of haggling. More