Toyota of Rock Hill

My wife and I had been searching for a Toyota Camry and this dealership had the best prices online around Charlotte. I was put in touch with Morgan Meszaros whom eventually sold us our car. She was so pa this dealership had the best prices online around Charlotte. I was put in touch with Morgan Meszaros whom eventually sold us our car. She was so patient with my wife and I and was genuinely interested in our needs and what we were looking for. She showed us what they had available and could do for us and it lined up with what we were looking for. While doing the paperwork, I noticed the salespeople really enjoyed being around each other and were friends, which made the entire atmosphere very pleasant. Morgan even bought us pizza while we were waiting, what a great experience! We will be going back to Morgan to purchase future vehicles. More

Simply outstanding. Jack is taking the role re-making this dealership very seriously. When is the last time you saw the GM in a car dealership? Did he make an effort to meet you and say "Hi"? Did he t this dealership very seriously. When is the last time you saw the GM in a car dealership? Did he make an effort to meet you and say "Hi"? Did he take time to get to know why you came to that store? Did he take time to thank you--on behalf of his 75 employees and families that your purchase supported? Jack did all those things. Clearly there is a "new sheriff in town" at Toyota of Rock Hill. Other dealers wanted my money and my time. Jack and his team wanted my business. There is a huge difference. Like most of America, I hate the car buying experience. At Toyota of Rock Hill I had to pinch myself to keep remembering that I was in the midst of buying a car! Smooth transaction, straight forward pricing, no "Scam stickers" for "magic wax" or "miracle floor mats", just a straight up transaction from guys who want a customer not a car sale. You can probably find bigger dealers with more inventory and more chrome and glass....maybe even a snack bar and a nail salon. But, you won't find a team more committed to reinventing itself than the guys and girls at Toyota of Rock Hill. Get your nails done somewhere else, but buy your Toyota from a team that is sincerely concerned about earning your business and having you feel good about the experience. Plus, that'll make you more likely to tell your friends, too. Oops, I guess I just did. Hey, maybe doing business with integrity, the old fashioned way, still works! Jesse, Jack and team.......well done. R. Giebel More

I was having a very hard time with finding a quality car at a good price with my line of credit...To say the least I was very skeptical about going to another major car dealership versus a buy here pay here at a good price with my line of credit...To say the least I was very skeptical about going to another major car dealership versus a buy here pay here place..But Shane called me after receiving my application the next day I submitted it and he told me to come see him..He was firm professional and straight forward it made me feel confident about working with him and putting my past experiences with the other dealerships behind me... When I got there with my son everyone was extremely friendly. Shane did not waste anytime we got straight to the point which I loved I mean who wants to sit around at a dealership all day long and after wasting all that time they couldnt help you...But not Harrelson. I told Shane my price range once what I am looking for once and thats all it took he DELIVERED.. There wasnt alot of repetitious questions nor over loaded paperwork! Trust me if your looking for a vehicle GO SEE SHANE!!!!!! More

Debra Peckinpaue was very nice and helpful. She came in on her day off to help us out. She was prompt on returning phone calls. Richard Page was not very friendly. The very first day I called to ask abo on her day off to help us out. She was prompt on returning phone calls. Richard Page was not very friendly. The very first day I called to ask about the vehicle, he was the sales person I spoke to. I asked if it had a dvd player and he said "I thik so." He never looked to make sure but it was also my fault for not asking for someone to go and look. My husband and I purchased the vehicle; on the way home we noticed a small problem with the car. I called to report this problem about the vehicle 2 days later and to ask a few questions. I felt that he could care less what I had to say. He told me to get back with him in 24 hours if the problem persits. I also asked about the lien holder on the account because my issuranc company wanted to know. He couldn't give me that information because the paper work was locked up in someones office. But now when we were buying the vehicle he was attentive and wanted to hear what we had to say but at the same time was very pushy with the sale. I don't like to be pressured. PS My husband and I drove an hour and a half to get there and the least that could be done was to feel respected as a buyer. This is how I felt on the sale; I don't know how my husband feels. More

I had a good experience with this dealer. The staff was friendly and knowledgable. the financing was quick and simple. I will purchase a vehicle in the future from this dealer. I do however feel that this friendly and knowledgable. the financing was quick and simple. I will purchase a vehicle in the future from this dealer. I do however feel that this survey needing to be 250 character or more in order to register is ridiculous. More

Perfect experience great customer service in both Service/Sales Departments. I have purchased both new/used Toyotas from this dealership it was a very smooth process from start to finish. Excellent Service/Sales Departments. I have purchased both new/used Toyotas from this dealership it was a very smooth process from start to finish. Excellent prices both Sales/Service with Knowledgable staff! More

I moved from California and needed someone to help out with translation and I came across a young gentlemen name Manh he speaks the same language and now everytime I need service done and needed help with with translation and I came across a young gentlemen name Manh he speaks the same language and now everytime I need service done and needed help with my English they would call for Manh. Great Job and Hopefully I will stay here long enough to buy a new car if I like SC More