Toyota of Rock Hill

Very friendly Staff. Was Easy to deal with. Anthony was very Helpful in getting me the vehicle that I needed. Was Easy to deal with. Anthony was very Helpful in getting me the vehicle that I needed. More

Mr. Felix is a true gem. Please allow him hold a team building retreat on THE ART OF AUTHENTIC CUSTOMER ENGAGEMENT FOR RETENTION. building retreat on THE ART OF AUTHENTIC CUSTOMER ENGAGEMENT FOR RETENTION. More

I take my RAV4 for maintenance everyv6 months. They are always friendly and fast. Being a window I needed a trusted place to go. This fit all my needs. They are always friendly and fast. Being a window I needed a trusted place to go. This fit all my needs. More

I was pleased with the dealerships investigation into the check engine light even though it require more evaluation than simply reading the computer messages. Communications from the dealership was outstandi check engine light even though it require more evaluation than simply reading the computer messages. Communications from the dealership was outstanding and expected time for work completion was spot on. More

Quick Courteous Clean Professional I I I I I I I I I I I I I I I I I I More

The folks at Rock Hill Toyota always take the time to be polite, and respect peoples time. The store is always clean and when the service department brings my truck back around, they don't leave plastic or polite, and respect peoples time. The store is always clean and when the service department brings my truck back around, they don't leave plastic or paper covering in my truck. I like that! More

Brandy was so polite and helpful. It was a great experience. Ty I will be back soon It was a great experience. Ty I will be back soon More

Felt rushed at the end and had to ask for explanation of a bill of 1400.,00 dollars. I had do the calling and no one reached out to me to discuss the price or if there were other options to wait, do partial a bill of 1400.,00 dollars. I had do the calling and no one reached out to me to discuss the price or if there were other options to wait, do partially or finance. Brand new battery was bad and I was charged for replacement until I brought to the service department attention and then they gave me credit. Technician are always extremely busy and can’t give proper attention to customers because continual distractions in a chaotic overworked environment. More staff is definitely needed. Free car washes never seem to be offered anymore. Technicians are so overbooked that they can’t give proper attention to customers for calling, feedback and explanation or services and prices. 1400.00 bill cleaned out my savings and I had no warning that it was costing that much for services done. More

Excellent service! Anthony was our salesman and he was great. He was able to answer all of our questions, was a true professional and never pushy. From the time we a Anthony was our salesman and he was great. He was able to answer all of our questions, was a true professional and never pushy. From the time we arrived till we left with our new car was right around 3 hours and by far our best car buying experience. It was totally worth the drive from Mooresville and highly recommend. More

I appreciate this dealership. It’s very close to my house. It’s easy to get in and out. It’s very close to my house. It’s easy to get in and out. More