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Toyota of Rock Hill

Rock Hill, SC

4.6
932 Reviews

640 Galleria Blvd

Rock Hill, SC

29730

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Showing 932 reviews

February 18, 2011

Donnie help me to achieve my dream of having a new car and on the process I got it well equip with the navigation and the entertainment system I want it. Thanks for all the help and making my dream and my More

by juan_otero
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donnie Cooper
February 17, 2011

very friendly, go out the way to help getting things done right,getting done on times,kept appoinment good,good and clean facility. good inventory, very professonal all around,very good follow up on the se More

by scott chan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
david bolwer
January 04, 2011

I would highly recommend this dealership and salesman. Shopping for a vehicle, as a single female, can be intimidating. My experience at Toyota of Rock Hill was actually very pleasant. I never felt pressu More

by TO17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Walker
December 16, 2010

Best car buying experience EVER!!! Debbie found the car I wanted and arranged for the vehicle to be transfered the next day. I drove 2 hours to the dealership and was pleasantly surprised at the work environ More

by bobfort
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Debbie Peckinpaugh
November 28, 2010

Great service. This dealer was willing to go the extra mile to make me happy and get me the car I wanted when others would not. Their attitude was always great and they never made me feel rushed. They w More

by Packer5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wyman Henderson, Big Al Sifford, Wyman Henderson
November 27, 2010

My husband and I were fortunate to work with Kelsey Cash previously, so we requested him as soon as we got to the dealership. We purchased a new 2010 Prius, and everything went really smoothly. We appreci More

by livicole
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelsey Cash, Kelsey Cash
November 25, 2010

So, its not quite like the the guy who said...".....I liked it so much that I bought the company!", but lightening did strike TWICE! After buying a new 4 Runner for my son, my wife really liked the vehi More

by giebelr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Eichelberger, Al Sifford, Jack Brennan
November 14, 2010

This was a wonderful experience. Morgan was so knowledgeable and friendly. She really worked hardto get the deal I could afford. Ken, the finance manager was very courteous and patient, explaining More

by dburnside
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Morgan Meszaros, Ken, Ken Kirchinger
November 10, 2010

I couldn't have asked for nicer people to have to go through the grueling process of buying a car. I spent a long time with Will and felt like family when I left. I Know I was well taken care of and wou More

by NoMorePtLoser
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Smith & Big Al
November 08, 2010

I paid $14 for a Consumer's Report special pricing list for a 2011 Highlander Hybrid LTD with navigation and was given this dealership as a participant in that program. Internet sales are arranged by John More

by nswnc
Friendliness
Recommend Dealer
No
Employees Worked With
John Conway, Jose Ledoux, Greg Walker
Nov 28, 2010 -

Toyota of Rock Hill responded

This is not the way we do business and I sincerely apologize. We pride ourselves on the experience that most of our customers do have and there are those occasions such as this where we do fall short. I was disappointed that I was not able to get in touch with you to make amends. I do hope you provide us with another opportunity in the future. If you should ever want to discuss this, as offered, my cell phone is 404-275-9575. It’s on the back of every business card distributed at our dealership and I answer it 7 days a week, 24 hours a day. Thank you for your comments; We will definitely learn from your poor experience. Jack Brennan – General Manager.

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