Toyota of Rock Hill

I located the 2007 Highlander on Auto Trader.com. I called and made an appointment at Toyota of Rock Hill for Tuesday 1/10/12 at 6:15PM. The Auto Trader map info sent me to the old Toyota dealer locati called and made an appointment at Toyota of Rock Hill for Tuesday 1/10/12 at 6:15PM. The Auto Trader map info sent me to the old Toyota dealer location. I called and canceled my appt. and returned to my home in Inman, S.C. The next morning I got a call from Tom Cook at Toyota of Rock Hill, got good directions and met with Tom at 5:00PM on Wednesday 1/11/12. I drove the Highlander and negotiated a fair trade in and price difference and purchased the Highlander. The finance director Brian Ward did a great job explaining all the paperwork and extended maintenance package. Both Tom and Brian were great and very professional. By the way Tom, thanks for the card. More

Sale manager outright lied to me. Told me they could beat my credit union interest rate, but it was 6.5% higher than what I would have gotten at my CU. They also screwed up the registration on the car beat my credit union interest rate, but it was 6.5% higher than what I would have gotten at my CU. They also screwed up the registration on the car I bought and somehow managed to screw up the registration on my other car that had nothing to do with the sale, they could not seem to fix it and I had to go to the DMV myself and fix it, nor would they refund the fees they charged me to handle the registration. I thought I was getting a good price on the car, but later found that untrue when they added on all kinds of fee etc at the close of the sale. I've bought 20 or so cars in all my years some from private sellers and some from dealers. I can say this was the worst experience I ever had with a dealership. After they get your signature on the sale, you are dirt to them. More

This was the best car buying expierience I have ever had. David Hart and his team made a normally long and agrivating purchase a very pleasurable one. There was no "haggeling back and fourth. They were ve David Hart and his team made a normally long and agrivating purchase a very pleasurable one. There was no "haggeling back and fourth. They were very considerate of my time, I was in and out in no time. I would definatley recomend purchasing your next vehicle from Toyota of Rock Hill. More

I purchased my first Toyota in May(Certified '09 Corolla). The whole experience was great!! Completely hassle free!! Friendly staff!! I couldn't be happier with my Corolla!! I just took it for 1st o Corolla). The whole experience was great!! Completely hassle free!! Friendly staff!! I couldn't be happier with my Corolla!! I just took it for 1st oil change & tire rotation at the new location & that was also a good experience... I highly recommend Toyota of Rock Hill!! More

After looking for several months,I found my dream car at the this dealership, but was told I could not test drive because they needed to fix something first. They said I could just buy it without test-driv the this dealership, but was told I could not test drive because they needed to fix something first. They said I could just buy it without test-driving and I told them that was not an option for me. I filled out all the necessary paperwork on the car, had a co-signer fill out all the necessary paperwork and they said "don't worry we know how great it is when you finally find the car you want and we will make sure to call you as soon as it's ready to test-drive." "We want you to tell all your friends about your great experience with us" Instead they called me the NEXT DAY to tell me that they sold the car to someone else! I am NOT HAPPY with this dealership. I will not be back to purchase another car from them and I would not recommend it to anyone else. More

Very friendly and professional in helping us with purchase of a new car. Our trade in was priced above what we expected and there were no hidden surprises or costs in the price of the car. We purch purchase of a new car. Our trade in was priced above what we expected and there were no hidden surprises or costs in the price of the car. We purchased what we wanted at the expected price. More

Over the last 5 years I have received excellent service. Both David B and Holly have been friendly, honest and efficient in handling my service needs. I highly recommend this dealership. I trust the servi Both David B and Holly have been friendly, honest and efficient in handling my service needs. I highly recommend this dealership. I trust the service quality and have only had trouble when I have not used Toyota Service. More

Everything went very well. My car was taken at the appointment time, service took about 2 hours. Everyone was very helpful and curteous. The cashier even offered to get coffee or a drink for everyon appointment time, service took about 2 hours. Everyone was very helpful and curteous. The cashier even offered to get coffee or a drink for everyone in the waiting room. The service writer came and explained everything to me when my car was finished. More

I bought my Toyoto Tundra in 2007. Having gone through the dealership changeover I am very happy with the transition that occcured. Some promises were made through the original dealership by the Sales Man the dealership changeover I am very happy with the transition that occcured. Some promises were made through the original dealership by the Sales Manager that were above and beyond the new dealerships perview.Al Shifferd was most accomidating and Mike Reidy made it happen. My go to person at Toyoto of Rock Hill is Holly Hinson and she has always been extremely helpful in working within my time frame to do my service.If you guys would step up and build a dually pickup truck I would buy one tomorrow. My thanks for allowing me to express my gratitude for the wonderful service I have received and will continue to receive in the future. Sincerely, Steve Gardner More

paul [powell was the best salesman around rock hill i had shopped many and the charlotte area also.i was in the market for a used car.the staff was very friendly.i would definately reccomend this salesman an shopped many and the charlotte area also.i was in the market for a used car.the staff was very friendly.i would definately reccomend this salesman and finance dept to anyone in the market for a car. More