Toyota of Rock Hill
Rock Hill, SC
Filter Reviews by Keyword
By Type
Showing 1,178 reviews
I was way over charged for my service and had to wait 2 hrs for an oil change. I was charged a package that I did not verbally agree to. Apparently i paid for them to “inspect my floor mats”. Absolutely ab hrs for an oil change. I was charged a package that I did not verbally agree to. Apparently i paid for them to “inspect my floor mats”. Absolutely absurd. I had a unhappy experience. More
Salespeople were fine and helpful. They didn’t have the best idea of how to help me pay electronically which was annoying because they tried to have me come out to the dealership 45 mi They didn’t have the best idea of how to help me pay electronically which was annoying because they tried to have me come out to the dealership 45 mins away when this electronic payment was available the entire time. Luckily someone in finance had the sense to i form me about this but not until after I had made a trip to the finance department after work to try to pay with an insurance that apparently they couldn’t cash. I would say training needs to be done around electronic payment and i forming customers explicitly when their credit will be run. More