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Toyota of Rock Hill

Rock Hill, SC

Overview
Reviews
Vehicles
4.6
1,368 Reviews
Call Dealership (803) 328-2886
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640 Galleria Blvd

Rock Hill, SC

29730

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Showing 1,368 reviews

January 15, 2025

Service was 100% professional and very knowledgeable. Master machanic that worked on truck displayed high level of confidence More

by peeler.reggie
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Austin
Report | Print
Jan 17, 2025 -

Toyota of Rock Hill responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 14, 2025

Toyota of Rock Hill always takes good care of me and my car service needs. Everyone always professional and efficient. More

by nakishia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray
Report | Print
Jan 15, 2025 -

Toyota of Rock Hill responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 14, 2025

I like the video that shows and explains the repairs that are needed in detail. More

by msthompson1954
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Neely
Report | Print
Jan 16, 2025 -

Toyota of Rock Hill responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 14, 2025

Highly professional, they took their time finding the issues and went above and beyond to correct the problem. More

by 4Runner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin emmerling
Report | Print
Jan 16, 2025 -

Toyota of Rock Hill responded

Hi, we're so glad that we were able to go above and beyond your expectations! Thank you, and have a fantastic day!

January 12, 2025

They are very easy to work with and professional even when they don’t have good news. More

by Dsl196700
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Neely
Report | Print
Jan 12, 2025 -

Dsl196700 responded

Ryan is very helpful and professional in Toyota of Rock Hill. Great service rep in meeting my needs

Jan 13, 2025 -

Toyota of Rock Hill responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

January 12, 2025

I appreciated being kept informed about the condition of my car, the required and recommended repairs needed. More

by susan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Mock
Report | Print
Jan 14, 2025 -

Toyota of Rock Hill responded

Hi Susan, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 12, 2025

I was terribly impressed with Jason. He told me my truck would be ready Friday and it was. I always appreciate a man of his word More

by jamie.bowman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason land
Report | Print
Jan 14, 2025 -

Toyota of Rock Hill responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Toyota of Rock Hill! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 12, 2025

Out of town and needing an oil change. Searched and found same day service. Excellent experience, fast, friendly and thorough. More

by Porkchop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew
Report | Print
Jan 14, 2025 -

Toyota of Rock Hill responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 12, 2025

I was way over charged for my service and had to wait 2 hrs for an oil change. I was charged a package that I did not verbally agree to. Apparently i paid for them to “inspect my floor mats”. Absolutely ab More

by allisonewitter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt Haley, Riggs Jones
Report | Print
Jan 14, 2025 -

Toyota of Rock Hill responded

We apologize for the inconvenience caused by your recent service experience. We strive to provide exceptional service to all our customers, and it’s clear that we fell short in this instance. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Mike Reidy Service Director Toyota of Rock Hill m.reidy@toyotarockhill.com

January 11, 2025

Very knowledgeable everyone had a great attitude ran into a couple miss haps but it was settled out great! More

by tyler_lockridge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Haley
Report | Print
Jan 13, 2025 -

Toyota of Rock Hill responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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