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Toyota of Rock Hill

Rock Hill, SC

4.6
1,368 Reviews

640 Galleria Blvd

Rock Hill, SC

29730

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Showing 1,368 reviews

January 18, 2025

Service was excellent. Inspection gives me peace of mind and provides me with a good explanation of upcoming maintenance items required. More

by GrumpyOwl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Hart, Jerry McIntosh
Jan 20, 2025 -

Toyota of Rock Hill responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 18, 2025

Very professional and quick service. The online process was easy and the interaction during the service was timely and informational. More

by Allent2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Haley
Jan 20, 2025 -

Toyota of Rock Hill responded

Hi, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

January 17, 2025

The assistant Ryan was a 5 star helpful person but the mechanic failed to do a x pattern wheel rotation and did only a front to back rotation. More

by wap2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Neely service assistant
Jan 20, 2025 -

Toyota of Rock Hill responded

Hello, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (803) 328-2886 when you have a chance. Thank you, and we look forward to hearing from you.

January 17, 2025

Easy to make appointment. Fast, efficient check-in. Car ready when promised. Excellent service assistant manager. More

by JP of SC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Evans
Jan 20, 2025 -

Toyota of Rock Hill responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 17, 2025

Ryan was great and very helpful. He explained the service I needed and prices and was very welcoming. More

by Hmarie21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan in service
Jan 20, 2025 -

Toyota of Rock Hill responded

Hi, we're happy you found our staff to be so supportive during your experience here at Toyota of Rock Hill. Please let us know if there is anything else we can do for you; we are more than happy to help!

January 16, 2025

Outstanding Performance from Austin Service Department top notch 1st Time Customer Austin listened and spoke clearly Sales people leaning on cars One with his arm against the window about to b More

by justinrayhartsell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
Jan 18, 2025 -

Toyota of Rock Hill responded

Hello, we appreciate you taking the time to leave us this feedback. If you'd be willing to provide more feedback, please reach out to us at (803) 328-2886 so we can assist you further.

January 16, 2025

I was impressed on my first walk in to Rockhill dealership a few weeks ago, clean and with a few holiday decorations without being too much. I was further impressed by the courtesy and professional More

by Glendagordon22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Funderburk, Quentin White
Jan 18, 2025 -

Toyota of Rock Hill responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 16, 2025

Not good service. Tried to get my Highlander fixed but was charged for something I didn’t need. Only wanted to get my car fixed. Its making beeping sounds. More

by Largen48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan Neely
Jan 21, 2025 -

Toyota of Rock Hill responded

I apologize that you experienced issues with the service department. Can you please contact me so I can make this right? I cannot find your name in our database with the name provided here; I would appreciate hearing from you using the email provided. Mike Reidy Service Director Toyota of Rock Hill m.reidy@toyotarockhill.com (803) 325-9254

Jan 22, 2025 -

Largen48 responded

My name is Lawrence Gennis. My email is largen48@comporium.net. I am still hearing a beeping sound while driving. It’s very sporadic and only last for a second. I don’t get any indication on my dash or anywhere. Your teck should have my car diagnose. Instead he had my car tires aligned and rotated.

January 16, 2025

Great service. Very fast. Teck was very good. Explained everything. Very clean and comfortable lounge. More

by Largen48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Neely
Jan 22, 2025 -

Toyota of Rock Hill responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

January 15, 2025

Great job by the staff at the dealership and especially by Cole Jarrett in the service department More

by Mejarrett9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Jarrett
Jan 15, 2025 -

Toyota of Rock Hill responded

Hi, thanks for your praise and kind comments about our team. Please don't hesitate to reach out if there's anything additional we can do for you.

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