Toyota of Rock Hill
Rock Hill, SC
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Told 1 hr to complete service which was 2 hrs. No one ever updated/communicated progress or delay during wait. When checked in the guy said it would $300 which was $200 more than what I was told No one ever updated/communicated progress or delay during wait. When checked in the guy said it would $300 which was $200 more than what I was told on phone. Had to challenge that. Horrible customer service. Don’t believe a word they say!!!!!! More
The folks at Toyota of Rock Hill are always so courteous and knowledgeable. I always feel they have taken good care of my vehicle during service so my ride will be a safe one. and knowledgeable. I always feel they have taken good care of my vehicle during service so my ride will be a safe one. More
Awesome customer service! Tim Fox was super friendly and helpful. We had an issue that needed to be worked out during our visit and Tim did everything in his power to try and Tim Fox was super friendly and helpful. We had an issue that needed to be worked out during our visit and Tim did everything in his power to try and remedy it. Tim was great to work with during our visit! More
Service advisor was great the wait is always too long. I tried on weekends and can take up to 4 hours, I tired during the week and 2 hours. Just for minor things. Other than that I only trust them with my I tried on weekends and can take up to 4 hours, I tired during the week and 2 hours. Just for minor things. Other than that I only trust them with my car. More
I have had a very good experience with this dealership from the purchase of my new vehicle with the assistance of Peyton who was just great! His knowledge, patience and followup are just a FEW of his grea from the purchase of my new vehicle with the assistance of Peyton who was just great! His knowledge, patience and followup are just a FEW of his great attributes. I also had a great experience with the finance person (sorry I forgot his name) He was very nice, knowledgble and personal. Yesterday I also had a great experience with Brandy from the service department. She was a gem to work with. Thank you Toyota of Rockhill for everything. You are the best. More