Toyota of Rock Hill

I’ve been to too many dealerships where they are incredibly pushy and won’t take no for an answer. While they made me a few offers they were very respectful of whatever my answer may have been. They incredibly pushy and won’t take no for an answer. While they made me a few offers they were very respectful of whatever my answer may have been. They sent me a video of anything they found in my car and did well explaining it to me which was very convenient. More

The experience was courteous and well informed with a timely notice of everything needed to be gone over. timely notice of everything needed to be gone over. More

This is my first time visiting Toyota of Rock Hill. Based on what I experienced on this visit, I will be a repeat customer. While they have a good product to sell, and a service to provide, I feel as Based on what I experienced on this visit, I will be a repeat customer. While they have a good product to sell, and a service to provide, I feel as if they genuinely wish to provide the best to and for their customers. More

I was very happy with the service. They were quick and very friendly. It was a very good experience. They were quick and very friendly. It was a very good experience. More

I am a regular customer at Rock Hill Toyota and have two Toyotas serviced there on a regular basis. I had a “scheduled“ appointment for an oil change at 12:45. I arrived at 12:43 and my car was not taken Toyotas serviced there on a regular basis. I had a “scheduled“ appointment for an oil change at 12:45. I arrived at 12:43 and my car was not taken back for service until 1:04. It took more than 2 hrs for a simple oil change - no explanation on why it was taking so long - unacceptable. In addition, the customer service Tech (Javon) was not friendly, actually rude, and his explanation of the service and billing was mediocre at best. I will no longer take our cars to Rock Hill Toyota for service. More

Efficient, skilled service department. Also friendly and explain details of the service well. They’re great. Also friendly and explain details of the service well. They’re great. More

Was checked in and advised how much my service would be. Later was advised of additional service. Was advised when car was ready. Everyone were so nice. Later was advised of additional service. Was advised when car was ready. Everyone were so nice. More

Great working with Borris , and all members involved with our purchase , also I work with Ray in service , he does a great job. our purchase , also I work with Ray in service , he does a great job. More

Over 3 hour wait for a mid week scheduled oil change seems a bit excessive with no explanation of why it took more than the estimated 1 hour at check in. Work was performed fine however. seems a bit excessive with no explanation of why it took more than the estimated 1 hour at check in. Work was performed fine however. More

I WANNA THANK TIM EVANS FOR HIS OUTSTANDING CUSTOMER SERVICE, ALWAYS A GREAT PERSON TO WORK WITH AT TOYOTA WHEN GETTING YOUR VEHICLE SERVICED. HE KEPT NE UPDATED AS WELL WITH THE STATUS AS WELL. TOYOTA SERVICE, ALWAYS A GREAT PERSON TO WORK WITH AT TOYOTA WHEN GETTING YOUR VEHICLE SERVICED. HE KEPT NE UPDATED AS WELL WITH THE STATUS AS WELL. TOYOTA SHOULD BE HAPPY TO HAVE YOU AS A PART OF THE TEAM! More