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Toyota of Rock Hill

Rock Hill, SC

Overview
Reviews
Vehicles
4.6
1,053 Reviews
Call Dealership (803) 328-2886
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640 Galleria Blvd

Rock Hill, SC

29730

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Showing 1,053 reviews

August 12, 2024

I am always confident in the work required when Tim Fox is the Service Rep assigned to me. More

by robinmci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Fox
Report | Print
Aug 16, 2024 -

Toyota of Rock Hill responded

Hi, thank you for your kind review; we are happy to pass along your comments to Tim Fox here at Toyota of Rock Hill! Please don't hesitate to reach out to us if there's anything more we can do!

August 11, 2024

Jason jepsky was awesome! He took care of all my needs. Also Ryan was great keeping me posted on my service More

by Lori
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason jepsky
Report | Print
Aug 15, 2024 -

Toyota of Rock Hill responded

Hi Lori, thank you for your kind review; we are happy to pass along your comments to the team here at Toyota of Rock Hill! We hope you have a great day!

August 11, 2024

Good service. Good timing. Very nice and friendly people to work with. Wait time is always as predicted More

by mossrick77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandy
Report | Print
Aug 15, 2024 -

Toyota of Rock Hill responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

August 10, 2024

Excessive wait time, 1 hour 30 minutes for oil and filter change. This was an appointment, not a walk in. More

by Joecornwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan in service department
Report | Print
Aug 12, 2024 -

Toyota of Rock Hill responded

Thank you for informing me about your situation. Please know that we are looking into your concerns, Michael Reidy the Service Director will be reaching out to you soon to assist. If there is anything I can do in the meantime please reach out to me. Dan Hinic, General Manager dhinic@toyotarockhill.com

August 09, 2024

They always service our car on time and if something is wrong with it they always get in touch with us to help with the problem More

by joycefleetwood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fox
Report | Print
Aug 11, 2024 -

Toyota of Rock Hill responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

August 09, 2024

Always friendly people working here. They work hard to make sure things go well! I will be recommending this location to family and coworkers. More

by Amber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maurice Laws
Report | Print
Aug 11, 2024 -

Toyota of Rock Hill responded

Hello Amber, we appreciate you taking the time to leave us this feedback. Thanks for the recommendation, and have an amazing day!

August 08, 2024

Repair bays were free of junk materials. The staff were courteous and polite with customers and each other . Building and parking lot were clean. More

by Wonderor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
T Redding
Report | Print
Aug 10, 2024 -

Toyota of Rock Hill responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

August 08, 2024

Work was completed not on time. No call was made to me to give me updates. I called and the service center Informed me it was ready. More

by Maggie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hiba Fayad
Report | Print
Aug 10, 2024 -

Toyota of Rock Hill responded

Hello Maggie, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

August 08, 2024

Excellnt service, quick and reasonable. Have had all of my service work done atRock Hill Toyota since I bought the car. More

by CBC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ginny Hargett
Report | Print
Aug 10, 2024 -

Toyota of Rock Hill responded

Hello, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 08, 2024

Great people great service. Brandy Haney does an awesome job as my service coordinator. Great job! More

by cutoffs.webcast_0t
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandy Haney
Report | Print
Aug 10, 2024 -

Toyota of Rock Hill responded

Hi, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

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