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Toyota of Rock Hill

Rock Hill, SC

4.6
1,052 Reviews

640 Galleria Blvd

Rock Hill, SC

29730

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Showing 1,052 reviews

August 24, 2024

Beautiful dealership! Awesome service. On a busy Saturday they made last minute service appointment for me. My service advisor was very nice she walked me to my car after More

by KHANIDREES1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Aug 31, 2024 -

Toyota of Rock Hill responded

Hello, we're happy you found our staff to be supportive during your experience here at Toyota of Rock Hill. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 24, 2024

2 star rating today after going in for a alignment tire rotation and oil change I got the report of everything that was checked including my brakes, and they were in the green, now one day later all I hear More

by mitchelllandrum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tim
Aug 31, 2024 -

Toyota of Rock Hill responded

mitchelllandrum, I appreciate you taking the time to inform me about your recent service experience. I deeply regret any inconvenience you may have encountered with your brakes afterwards, and I would like to make things right and restore your trust as a valued client. Please reach out to me using the contact information provided. Thank you for your feedback, and I’m looking forward to an opportunity to understand more about what took place during your experience. Michael Reidy Service & Parts Director m.reidy@toyotarockhill.com

August 23, 2024

Very professional and friendly customer service…the waiting room very clean . Definitely will be back . Keep up the good work 👍🏼 More

by Smile
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ginny
Aug 24, 2024 -

Toyota of Rock Hill responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 21, 2024

Mala atención la muchacha que me atendio ni un saludo de buenas tardes ben fria poco me corre de dentro la ofina cuando llegaron con mi carro me dijo espere afuera que ya la llamo aparte de pocas me falto u More

by jseveromelo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
hbode Admin
Aug 24, 2024 -

Toyota of Rock Hill responded

jseveromelo, Nos gustaría comunicarnos con usted para conocer más sobre su experiencia. Para hacerlo, nos gustaría que uno de nuestros asociados de habla hispana esté disponible para comunicarse con usted para que podamos aprovechar al máximo la conversación. ¿Cuál es el mejor número para comunicarnos con usted o el mejor método de comunicación? Dan Hinic General Manager dhinic@toyotarockhill.com

August 21, 2024

These women and men work tirelessly to make the customers happy. I personally witnessed them skipping lunch breaks, engaging customers and doing all they can to make the experience seamless b More

by Jedi008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Fox
Aug 24, 2024 -

Toyota of Rock Hill responded

Hi, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

August 20, 2024

Fast service and friendly employees. They don’t force services you don’t need onto you and the atmosphere is easy and enjoyable. More

by ndwelch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Fox
Aug 24, 2024 -

Toyota of Rock Hill responded

Hi, we are so pleased you enjoyed your visit to Toyota of Rock Hill! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 19, 2024

Insanely fast and helpful service. I was not expecting to get the car back in any quick turn around and it was done in an hour More

by Mroper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fox
Aug 23, 2024 -

Toyota of Rock Hill responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

August 19, 2024

My 2022 Highlander is serviced at Rock Hill Toyota. This was my fourth service. The wait time was good. My advisor was thorough and knowledgeable. More

by babscarter2221
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Cartrette
Aug 23, 2024 -

Toyota of Rock Hill responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

August 17, 2024

I recently had the pleasure of purchasing a vehicle from Toyota of Rock Hill, and I must say the experience was exceptional, particularly due to our salesman, Anthony McKie. We were in the market for an aff More

by JV
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Mckie, Quentin White
Aug 19, 2024 -

Toyota of Rock Hill responded

Hi, thank you for taking the time to leave a review for us at Toyota of Rock Hill. We're happy we could meet your expectations! We hope to see you soon!

August 17, 2024

My first service was not very good! Took too long for just a tire rotation! More

by David Miller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandi
Aug 19, 2024 -

Toyota of Rock Hill responded

Thank you for informing me about your situation. Please know that we are looking into your concerns, and we will be reaching out to you soon to assist. If there is anything I can do in the meantime please reach out to me. Michael Reidy Service and Parts Director m.reidy@toyotarockhill.com

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